Vic

Review of North Coast Moving & Storage

My weekend moving was involved some living/family/...

My weekend moving was involved some living/family/bedroom furniture. The two-men crew came as scheduled. Before the moving, we told them to be careful with one leather sofa set. We suggested wrapping first. However, the guys did not wrap and it turned out the sofa was scratched at more that three different spots. The guy took the photos and told me the damage should be compensated and the manager would contact me in a couple of hours. However, nobody contacted me until I called myself in two days. The manger told me the scratches were not caused by the moving and they were not responsible for the damage. That was just a lie - the sofa had very clear fresh scratches! Then the manager tried to "satisfy" us with minor compensation, which was not acceptable to us. If you are worried about the furniture damage during the moving, be cautious with this company. They are lack of professionalism and not accountable for the damage claim!