North Carolina Retirement Systems Review

The staff was very professional i had got good information and was taking care of. Thank you

The representatives have always been very helpful, friendly and professional when I call! The purpose of my calls have always been resolved in a timely manner!

I had a great experience in resolving my issue with state retirement. I presented my opinion cogently and they investigated and worked things through. Most of this was accomplished through e mail communication. Though I talked first by phone with representatives who were professional and helpful.

Just had an exceptionally helpful customer service experience with Janiece (sp?). After making eight phones this morning (with no resolution) to my previous employer, it s great to make just one call and walk away satisfied!

My father, who was a dedicated teacher for 30 years, recently passed away. The NC Retirement System refuses to give my mentally and physically disabled mother the benefits that they say she is due, because she can't provide a Social Security card. She has a SS number and receives SS benefits, but because she doesn't have the physical card, which she has never needed, the NCRS will not pay her benefits. Three life insurance companies and the VA have paid benefits, but not the NCRS!