The woman on the phone was rude and very short with me and kept interrupting me as I was talking. I only was asking who to email my order to and she kept cutting me off. Not good customer service.
This company does not pack there items with care and will not stand behind damaged items i just had to eat $800.00 worth of short shipped items they shipped via Fed Ex we called and sent pictures 30 minutes after delivery they said no problem sent us the shorted items then three days later denied the claim because it was not noted on the Fed Ex bill which you cant note anything with fed ex all you can do is point it out and they have to add it DO NOT Due business with NORA we are selling off the rest of this product and will find another brand SEE PICS
Response From The Business Owner.
It is your responsibility to get the product to a customer in pristine condition so it can be resold to the end consumer. Your response clearly demonstrates you guys are not ready for mass distribution and for that reason I'm out.
This place should be shut down. We have lights at Home Depot. !! My husband is being in danger by going to work being revealed and or contaminated with bacteria in the air. Please stop thinking about the money and start thinking about people I need my husband home and safe. Please and thank you!
If I could give this light negative 5 stars I would. Exit light will not mount properly. It is lose and hideously unbalanced. This product is absolute garbage. NX-812-LED
noralighting.com
