NJ Animal Advocacy Alliance Review

Very good experiences there. Even with long waiting time at times, long wait times should be expected at a good facility. Great staff too!

Had a nice dog for adoption that had just had a cesarean.

I adopted my loveable & friendly francine from AWA. Her name is now GYPSY. She had to travel from shelter to sheler to get to me. Thanks AWA

My 2 year old puggle was spayed at AWA vorheese just last week. She was happy and bouncy after day one at home! She is a temperamental little one and very protective. She is not easy to handle. Not only did the staff handle her with care and expertise but her recovery has been amazingly smooth! The staff is professional, friendly and nurturing! All questions answered on the spot, a 24 hour post surgery line for issues.(which I did NOT need!) I am very thankful that they did such an amazing job with our fur baby! I couldnt speak highly enough of this location and the quality of care! Excellent job , Thank you! 5 stars isn't high enough!!!

I took my deceased dog here to be cremated and they were so disrespectful toward my dog. They told me they would hold her body over the weekend until their cremation services came in on Tuesday. I called Tuesday morning and they had no record of my dog, of me or any emergency contacts that I left. They tried to give me the run around and suddenly they found all my information and was told they would call me in two weeks when her remains and a ceramic paw print would be returned. Two weeks goes by they call me to inform me her remains and print were there to be picked up but when I go in to pick them up no one knows anything about it and there s no paw print or paperwork for my dog AGAIN. They finally bring her remainds up but no paw print. I was refunded my money and told the next animal I brought in for anything would be free of charge....WHY would I ever in a million years bring another animal here for anything?!?! My dog was part of my family and her loss was the biggest loss we could have took and you people disrespected her and us. I m disgusted with this place and I wouldn t recommend them to anyone, they should be shut down!!!! Terrible!!

One star is too high. They don t even have the decency to respond to emails nor do they answer their phones. It s been a week and still no response from their preferred (forced) method of comms. I don t understand how a company could operate in such manor. Needless to say, this place is a giant NO GO.

They really care about your animals. Great place, very nice people.

I have had so many problems trying to get a hold of the Pet Clinic. I have called, no exaggeration, 12 times, 3 messages and 2 emails in a week. I have YET to hear back from anyone.

This place is great because they find homes for all kinds of animals and they don't uthanize

The staff here is fantastic! I have gone here for the vet services and the adoption services. I also have donated food for the dogs. The staff has always been grateful for my donations. The prices for the vet services are very inexpensive and I recommend that you give them a try.

Donated towels, blankets, etc yesterday and bought heartworm for our dog (about 1/2 the cost vet charges )

Great place to rescue a pet. Very organized at an adoption event for puppies.

Great service. They took great care of my animals. Just wish it was easier to make appointments in the clinic.

Knowledgeable, helpful, and friendly staff. The adoption process was easy and we now have the best and sweetest best friend on the planet!

I went here recently with a friend of mine to look at a specific dog and the girl that we were asking questions to told us the dog was too friendly with cats.. when we proceeded to ask questions she was very rude to us and told us she basically didnt know and to go to the front desk. Where we found out the dog is not friendly with cats, it was trained to a previous owner to attack small animals. You should really make sure ALL of your volunteers know information about the animals. And when helping animals get home they should not be rude to potential adopters! There should also be more truthful descriptions about the animals, don't let someone fall in love with a dog to find out they can't adopt them because they attack small animals.

The best shelter ever. We donate to them cuz they are honest n caring. They need donation so badly right now cuz of all fund raisers they had to cancel n they are right in the middle of building all new facilities there.

Horrible. I went everyday for a dog i loved. They didnt let me put in my app. Just kept saying check the site. I called & never got info just more run around. Finally i see the dog online so i go. Well im 10 min too late at 12:22 because the dog was adopted. Oh, they also said my b.f and son had to be there to meet then do the app. Well funny because the adopters never had a child there but was shown in adoption pic. Also they give dogs away they dont want to who "arent adoptable" to animal orphanage. Ill never go to awa again. They treated me terribly and just gave me the run around. I guess they knew who they wanted for the dog..family friend? Only 2 women there who were nice enough to speak with me in kennels so theyre only reason i gave 1 star.

I can't say enough great things about this no kill shelter!!

Great place great services great people grateful they are around!!

I adopted my cat Violet 5 years ago. I love her to death. She is my love keeps me company I'm retired so she with me all the time. She lets me know when she wants to eat. She Lays down o n my bed with me when she thinks I'm asleep she leave until the next morning. She is the best

Very good, very caring, inexpensive, but poor communications via phone and email.

This review is way over due, but better late than never. About 6 years ago, I brought my kitten in to the awa to have her spayed. Athe the time they were doing a deal for spay in neuter that made my cats surgery only 25 dollars, if I remember correctly. What I great deal! I remember being in the waiting room not long at all. When they called me back to get more information on my cat, that went very quickly. I almost wish it would have been slower. I mean, my very loved cat was getting surgery. I wanted to say good bye, but didn't really get the chance lol. But i guess that's not really a big deal. Her surgery went well, and she recovered fine and healed without any issues. I've never adopted an animal from there so I can't give my feelings on that. But I've met a lot of their staff and volunteers through working at petco in turnersville years ago. They were all very friendly and knowledgeable. They seemed very passionate about the animals in their care. I've been calling their lately to get information about their pit bull fix program, and possibly having my dogs hernia repaired at the same time. Much like other reviews are saying, they didn't answer the phone when I called, but I let a message and they got back to me within 2 days. I missed their call, but they left me a very informative email. I called them back to schedule the appointment and ask more questions, again no answer, but they called back and answered the last of my questions on my voicemail. I'll be calling again to schedule the appointment. Not being able to get to the phone isn't a big deal. People are busy. I'm thankful they left all the info I needed on my voicemail.

Would never come back to the clinic . Took my 22wk German Shepherd to get neutered and a hernia repair. Upon check in they took my dog back and while paying called me back and said vet wanted to see me- she proceeded to condescend me on my dog s weight saying she could see his ribs. First of all, if anyone knows German Shepherd puppies they are lanky and goofy until they fill out around 1yr. He s 48 lbs and has grown steadily with no concern to his vet about any of his health. His siblings are all within 5lb of that weight. She treated me like some animal abuser. Left with a very bad taste in my mouth. Upon pick up, I inquired about any additional post care instructions since my dog was having a hernia repair at the same time of neutering. The girl said she would be back and check. Disappeared as other dogs proceeded to be checked out while I stood there. Then the supervisor by the name of Danielle came out to say sorry they forgot to do his hernia repair and was a mistake and I can go to front desk for that portion of money back. Just brushed it off as a mistake and no big deal. Wow. It was on all his paperwork, his email scheduled apt confirmation etc. Vet advised me to have the hernia repaired while being neutered so it was one surgery. This was more than a mistake . They just rushed me out of there w no concern or anything. Maybe If the vet wasn t so busy worried about my dog s weight she would ve seen the hernia repair listed on the paperwork. Totally unprofessional. I tried calling several times and was told Michael is the manager who can call me back. Apparently he left for the day and Danielle the supervisor who just told me a mistake was supposed to call me back and let me know that- but no call. I would never come back here. Totally unprofessional the way I was treated in all aspects and my dog will now need another surgery because of their mistake

During Covid-19 there is no discounts!! for Camden's residents or anyone with low income.
I just wish it was posted on the website or in my email saying so. I had an appointment over a month ago and was not going to cost 248$ for both my cats to be neutered with shots. The clinic was very clean, organized and they staff were great. Very thankful and happy for the clinic being open during COVID-19 but I was poor before the shutdown down and I'm really poor now lol.

While AWA Voorhees sticks to its reputation of cleanliness and quality, my experience lacked in communication. As a first time adopter, I was left jaded to say the least.

My dog was sold to me as younger and healthier than he actually was. His summary said he was 5 years old with basic tartar build up on his teeth. However, one look from his Vet said he was more like 10 years old with severe periodontal disease.

I understand that adopting a pet has a "buyer beware" perspective after signing a contract that states any health conditions post-adoption are at the expense of the owner. However, shelters should not completely assume a sales perspective to rid of the animal instead of actually caring about their well-being. My dog has apparently been in pain for years and his teeth/gums range from stage 1-4 in disease, which could at this point lead to infection of the organs and possible death. The least they could have done was communicate these issues if they did not have the capacity to treat the dog.

For this, I will never contribute to their shelter again, and I urge you to be very careful in adopting from a shelter with a sales approach.

The clinic is wonderful. Vaccines here are much less than my veterinarian charges. No appointment is needed. Staff is friendly

AWA is dedicated to serving the needs of pets who either have a home or need a home! Knowledgeable people and a beautiful facility!

If you want a pet cat or dog this is a great place!

Caring professional animal adoption center. Low cost vet services also.

Best place to adopt or get wellness checks on your pets and do spay and neuter much cheaper than your vet. I used to work here and they really do care about the animals. It s extremely clean in the adoption part which is separate from the medical wing. If I didn t have so much pain from my MS I d still be working there! They are truly amazing and go beyond to help the people and the animals and also for the community. They will even help people in need and give free food to those that need it so that the people don t have to worry about having to give up their pets. Which we animal lovers all know our pets are like our children. So it s awesome to see a shelter help with things like that.

Even though my dog was very difficult, everyone at the spay/neuter clinic and shot clinic was extremely nice and understanding! I would recommend them for all your pet needs.

I love this place! I might be getting a kitten from here

I picked up my pup dylan 12 years ago he has been my life. great dog even though he slowing down a little now i still treat him like i just brought him home. Thanks AWA

One of my favorite places to go. Staff is super awesome and they treat the animals really good. The place is really organized and clean. The animals are 10/10.

This will be my 3rd time coming here to get another pet neutered. It's extremely cheap and convenient. Doesn't get any better than this.

Is this place even open? I ve called multiple times and never heard from anyone. I want to take my dog here to be seen by one of the vets but I can t speak to an actual person.

Great Vet techs and great prices I have 4 German Shepherds and everyone always makes us feel so welcomes love the place

When a dog is "on hold" you should have something on the cage saying that. I spent 15 minutes getting attached to a dog without any staff around and no message anywhere saying the dog is "on hold". I thought the dog was mine. Then I was finally told it was on hold. Now some else has it. You suck and your sink is broken.

Recently I had to put my cat to sleep. It was a difficult decision. The staff at the AWA were caring,thoughtful, and very sympathetic to me and my cat. They are geniunely a great group of people working to make a difficult time easier. I would like to thank you all for the job that you do. It did make it better with your compassion and caring. Thank you.

I adopted one of my dogs from here. Everyone was super friendly. It was a bit stressful especially when you stand in line to meet certain dogs but my overall experience was great. 5/5 will do again

Very clean. They had a big variety of dogs and cats. The staff was very helpful to show us where the cats and dogs were located. They also have bunnies! Very great place, if you want to adopt.

Polite people, lots of animals to choose from, helpful staff

Just a quick stop to drop of some donations today and we got the chance to see the new clinic. It look awesome! This should be a great addition to their rescue facility.

Staffs are not friendly. We had to wait a long time and staffs are not very open with information about the animals past history. Some of the staffs have very sly comments and very judgy.

Love the way they care for the animals and how they respect you as a customer..

AWA takes very good care of the rescues or surrendered pets. Very clean and professional staff. I would only go there before anyone else aside from The Human Society. AWA 1st!

they are absolutely terrible when it comes to contacting their staff. i will not adopt another pet from this facility considering they are unreliable and do not even answer the phones. extremely disappointed.

This is a wonderful place with people doing a wonderful job. Very caring and knowledgeable and friendly team. They have very affordable prices making it easy for everyone to be able to tend to their pet's care and health and needs.

Great prices for pet care if you dont have a great income

Six months ago I adopted two small adult dogs from AWA. My intention was to adopt one but AWA was eager to keep them together since they'd been bonded all their lives. AWA worked with me on their adoption rate so I could take both. Staff cried and hugged me for keeping them together.

Weeks later one dog's spade scar was infected. The AWA Clinic saw her ASAP. I wasn't happy that my dog was taken into another room for evaluation and treatment while I was left in the waiting room but, they treated her and the infection cleared up without any problem.

My dogs are happy, healthy, and filled with spirit. AWA does good work and is a wonderful place to find the next member of your family.

We adopted chase in a very smooth transaction. Staff is awesome and knowledgeable

It was my second being there nd they very polite and move pretty smoothly

Vaccinations are around $21-$22. A little wait time. No charge for office visit. Plus, the association does such great work finding new families for homeless pets.

The staff was very friendly, helpful and knowledgeable. The place is clean and well kept. They appreciate any help you can give.

I had visited here many years ago when the facility was still in its infancy. They have come such a long way. The people who work here are angels. Their hearts are unlike many others. They do the very best they can to feed the hungry, home the homeless, but most of all love those that no one wants. They see terrible things that few of us cannot even imagine what we humans do to Gods loving creatures. Help them out, give them credit. Be patient and kind to the workers. For they give their time and their love to animals who may never have experienced it before.

Volunteer here. They do great things for the animals.

went to hang out with the animals to give him some love wish I could do more

Wanted to adopt a kitten went there fell in love!! The staff was so friendly and helpful to me all my questions were answered & I got to take home my fur baby couldnt be happier

Can never reach them by phone. You have to go there to get questions answered.

I had an 8yr cat called Tuesday August 14, 2015 and left a message because my cat was in so much pain asked for help explained I am retired and live in a fixed income to please help my cat, received a message from an idiot telling me she doesn't know what I want from them but if I want an appointment she can give me one for the 29th, well my cat suffered he had kidney failure and I had to put it to sleep I thank Rothman animal hospital for treating my cat with love and also working with me in my financial situation.

I have adopted both my dogs from here. They bring a lot of hounds up from the south. Staff is attentive to the animals. You can adopt dogs, cats, rabbits, and other small animals from here. They are very active in the community and run lots of great events for dogs like Yappy Hour and Bark in the Park.

Horrible adoption experience they truly had no clue about the dog they sent home with us. Said she was kid friendly but she tried to bite our kids. Also had a case of resource guarding which is not good for kids! The fact that it took four families to get Mopsey a home shows how badly they knew that dog! They made 800 dollars off her!

They said they wouldn t judge us for it not working out with Mopsey and guess what they did! Adopt somewhere else! Don t give them your money!

I wasn't able to find the young dog that I was looking for on any of the trips that I made here. Several times there were maybe 3 dogs there. Which is wonderful! But I always wonder why dogs weren't brought up from high kill shelters in the south.