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R
3 years ago

For me, this store is not a commercial site where ...

For me, this store is not a commercial site where you can buy bicycles, clothing or bicycle accessories. Here they will meet you friendly, listen to what you need, and offer you some options to choose from. In fact, the rich choice is one of the main advantages here. The atmosphere created in the commercial hall is another reason to want to come back again to buy something. Apart from Nico's purchases, they can also take care of the "healthiness" of your favorite bicycle.
I recommend.

A
3 years ago

Terrible service. I received a negative and inadeq...

Terrible service. I received a negative and inadequate attitude from one employee and a contemptuous one from the other employee. As some "true professionals" they refused to service my bike with the comprehensive argument "a lot of work". _ | _

Y
3 years ago

Not 5 but 10 stars!!! These guys are just the best...

Not 5 but 10 stars!!! These guys are just the best in this niche in Varna city.They quickly fixed loose pedal and cut the pipe of the seat because was too long, while i obliterated the whole team with newbie bike questions and they answered them all.The store itself if super neat with lots of stock from water bottles to awesome bikes and the maintenance bench is in front so you can see what is done to you bicycle. I am stunned how professional and polite the whole team is!!! I couldn't wait to ride my fixed bike back home to write this review.Keep it up guys!

y
3 years ago

This was the most annoying bike shop I've been in ...

This was the most annoying bike shop I've been in for a long time. Looking at a lot of people who have reviewed this place, they only have one rating and I don't know what to think.

I do not understand such a high score for this place. Many of the reviewers have one review only. That was the worst experience i had in a bicycle shop ever.

Hello,
I'll tell you what I didn't like, even though I don't think you're the person who met me at the store. He didn't seem to care much what I was there for. I am looking to buy 3 bikes, a mountain high class for me, a light hybrid for my wife and a tolerable 24 for my son. I saw from the reviews that you are good at the service, and for me this is important, so I went to you first. You didn't let my son check if he could turn the gears on a bicycle (I could change them as I got older). I suggested that we lift and turn the tire in the air, but this turned out to be impossible, because if I missed it, there would be a trace of the linoleum tire. Then it became clear to me that I was not interested in you as a client. If I ask a topic somewhere how such a test can be done, I will probably get a lot of answers. Then I wanted to compare the weights with another children's bike, but this turned out to be an impossible task. You understood that I liked one after all and it turns out that it is also on your site, but you did not offer me any option.
I liked one too, but I was already worried about wanting to make it stand out from the others, I just asked if this frame was right for me. The other stores I visited later immediately explained all the features of their bikes and even gave advice by saying what I was looking for.

R
3 years ago

Very competent customer service! Went there for a ...

Very competent customer service! Went there for a new tire got the exact one I needed. They definitely know what they're doing and will give answers to any question you may have about your bike or parts for it. Recommended 5/5!

E
3 years ago

Ok

A
4 years ago

Dear professionals from NikkoBikes.

Dear professionals from NikkoBikes.
You claim to be a professional, that's why I address you this way.
You are both bicycle mechanics and traders, aren't you?
I read the comments of people who have bought or failed to buy bicycles from you and I can see why we failed to buy from you.
As far as I can see, you want to have feedback from your customers, so I allow myself to write this comment, and you can decide for yourself whether to learn from it.
I saw in your response to a customer comment that your mechanics "prefer" and "like" to repair or deal with the environment or higher class bikes and therefore do not pay much attention to any random customer coming to you who wants to repair the old torn wheel. I saw other things that made a not so good impression on me, but I can't comment on everything here because I will write until tomorrow morning.
Yes ..
Stack the work between dealers and mechanics so that people do not have such impressions of your store and create a name of "only anointed store". Today, the one who came with his broken bike for "under 600-700 BGN", tomorrow may already think that he really needs a new nice bike, but to come back and buy for himself and his wife from You. Work on the psychology of sales and marketing.
Don't let some feel like "second hand people" because they have a cheaper bike. This is nonsense, please.

S
4 years ago

I make a turnover for BGN 680 and they want BGN 4 ...

I make a turnover for BGN 680 and they want BGN 4 to install a basket for me!
We were repulsed by their approach to us, I'm sorry that we didn't go to the other company for the second wheel either.
If they continue with this approach, the competition will steal a lot of customers.

My husband and I bought my Sprint bike from them, and we bought his from Dragzoun. At Dragzoun, they gave him a 5% discount and installed a child seat without asking for money for the installation. The seat was not bought from their store, but from Decathlon. In Nikobikes they asked us for BGN 4 to install a basket for me, because it was not bought by them.

I make a turnover of BGN 680 for them and they are gypsies for BGN 4 ?!
I will use another service, this business is not worth my money and time, I am sorry that I bought the bike from such a backward business.

S
4 years ago

The neighbors advised. Came specially here.

The neighbors advised. Came specially here.
Outwardly good and / tidy service. calm and polite guys
BUT
a truly "Bulgarian approach" to work (Russians will understand))) - they are not doing it all:

asked for preparation for the season of 2 new bicycles (complex).

After receiving from the guys "fully tuned" Velikov, I discovered that the rear wheel is not fixed on one bike, the speeds do not switch normally, in the middle part there is generally a crunch and creak ...

In general, he returned about 5 times, and ultimately asked to pay extra and refused to set up a second one, although the service was originally paid for (crooks? By the way, they work without checks).

For all this, they are not allowed to be present at work.
Judging by the reviews here - the approach is not for everyone, or is it because we are aliens ???
In general, with all the external advantages, the essence of the approach is Bulgarian, or as the Bulgarians themselves say, Bulgarian work is not very pleasant.

I do not recommend it.

After such "grief-masters" I accidentally found a good specialist George, unlike these "grief-masters". He did everything in good faith.
Its coordinates:
Seaside boulevard, 65 on Facebook he is Zhorko Orko)

I
4 years ago

Behaviors, polite, have just discovered what exact...

Behaviors, polite, have just discovered what exactly needs to be fixed / fixed on the child's wheel. Expensive, accurate and with adequate pricing policy for repair services. I definitely recommend hot and I would go to them again if I need it.

I
4 years ago

We were not satisfied with the service, which natu...

We were not satisfied with the service, which naturally led to the purchase of bicycles from another store! The strangest thing was that there was no way we could try to drive, we just had to choose them by looking! We wanted to get two pieces, but we didn't know what kind they would be, because we didn't understand! After a week we went to look for headlights, already for the two bicycles we bought elsewhere, but after they recognized us they didn't pay attention to explain the lights to us, and even the salesman sat down on the chair and started writing some things as if already we are gone!

k
4 years ago

Good set of goods and well trained craftsmen. Unfo...

Good set of goods and well trained craftsmen. Unfortunately quite expensive. Quite a contemptuous and unpleasant attitude if you drive a "cheap wheel". Do not expect much attention if the wheel is 5-600 leva.

G
4 years ago

4-5 years ago they prepared me for the season a bi...

4-5 years ago they prepared me for the season a bike that I did not buy from them, since then the bike in question has been upgraded to a frame, and I have bought 3 other wheels, great professionals never refuse advice and are extremely patient even with lay people like me. An excellent choice for everything related to cycling.

S
4 years ago

Several times they solved my problems with the bik...

Several times they solved my problems with the bike, but I took down a star because they failed to help me the last 2 times. In winter they are very kind, but obviously a lot of work in the summer affects them and they are not very responsive.

V
4 years ago

the store is great for people who seriously drive ...

the store is great for people who seriously drive a koelala and money is not very important, because this is a store that you get up and get up happy, there is a store for people with nice bikes, they are not like these services from block and behind the block, ideal attitude towards people and parcels are a desire to make them. :)

D
4 years ago

Superb bike shop in Varna! It looks pretty outland...

Superb bike shop in Varna! It looks pretty outlandish on the outside, but there is literally everything inside :) I don't know how they manage to fit so many things in such a small space. Kefie, they are helpful and always help the late cyclists quickly and efficiently.