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I recently stayed at a hotel in the area and had a...

I recently stayed at a hotel in the area and had a great experience. The staff was friendly and attentive, ensuring that my stay was enjoyable. The room was clean and comfortable, providing a relaxing environment. I would definitely choose this hotel again.

The hotel exceeded my expectations. The staff was ...

The hotel exceeded my expectations. The staff was friendly and helpful throughout my stay. The room was clean and spacious, providing a comfortable environment. I would highly recommend this hotel to anyone visiting the area.

The hotel exceeded my expectations. The staff was ...

The hotel exceeded my expectations. The staff was friendly and went out of their way to ensure my comfort. The room was clean and well-maintained. I would highly recommend this hotel to anyone visiting the area.

😊 My stay at Newcrestimage was nothing short of ex...

😊 My stay at Newcrestimage was nothing short of excellent. The staff went above and beyond to make me feel welcome. The room was impeccably clean and well-maintained. I would highly recommend this hotel to anyone visiting the area.

My stay at the hotel was just average. The room wa...

My stay at the hotel was just average. The room was comfortable, but the customer service was lacking. The staff seemed disinterested in helping guests, which was disappointing. Overall, it was an okay experience.

The hotel was alright. The room was clean, but the...

The hotel was alright. The room was clean, but the customer service was lacking. The staff seemed disinterested in helping guests, which was disappointing. Overall, it was an average experience.

I had an average experience with Newcrestimage. Th...

I had an average experience with Newcrestimage. The customer service was decent, but nothing exceptional. The room was clean and comfortable, but lacked any extra amenities. Overall, it was an alright stay.

😃 I had a fantastic stay at Newcrestimage. The sta...

😃 I had a fantastic stay at Newcrestimage. The staff was incredibly friendly and accommodating. The room was spacious and clean, providing a comfortable environment. I would definitely choose this hotel again for my next visit.

Zero Stars

Zero Stars
I would not recommend any properties associated with NewcrestImage to anyone who is seeking a comfortable and welcoming space that also values diversity, inclusion, and equity.

On 06/18/2021, my friends [wife and husband] of South Asian descent entered the AC Bricktown by Marriott hotel elevator located in Oklahoma City. Then, a guest asked them to prove they were guests staying there. When this behavior was reported to the front desk woman, no action was taken to make my friends feel any safer or more welcome at the hotel.

On 06/19/2021, the same front desk woman overhead a private conversation amongst my friends and quickly escalated the situation by contacting the police so my South Asian friends could be forcibly removed from the hotel. Another guest got involved and invaded my friends personal space by acting as an unnecessary vigilante bodyguard for the hotel staff.

Luckily, the Oklahoma City police officer de-escalated and stated the front desk woman wasted his time. The hotel staff and the guests who harassed and assaulted my friends did not suffer any consequences.

Your front desk administrator s actions reflect poorly upon your hotel, your brand, and your hospitality.