New Balance DFW Review

Great customer service! Those guys are very helpful.

Excellent service. No pressure and knowledgeable staff.

Got a great couple of pairs of shoes today. Thanks to Brian they fit perfect!

They're always very helpful and friendly here. Great shoes too.

Staff here is amazing!!So polite and helpful. They helped me pick put the pwrfect shoes for my mom's birthday. And she loved them!!!

I love the NB shoes but they were a little pricey. Was great service though.

I went in with the intention of buying a pair of NB 1080v10 in a color that I saw online. They didn't have the colorway I wanted to buy but I did buy new insoles. They are definitely worth the price I paid for them. I can't remember the gentleman's name. He answered all my questions and was very professional. Thank you for the help, my feet are definitely feeling better.

Brian was so exceedingly helpful I forgot his name and called him nick because the shoes were so astonishingly comfortable for my weird feet. Earned a customer for life.

I caught a bus and a train in the rain to get to this specific New Balance store and I wasn't disappointed! The sales associate, I believe his name was Mark, that waited on me treated me like a long lost brother. It was almost scary - lol. He made sure I got the right sized shoe, I was looking for trail boots because of the cold weather, and that the fit was just right. I walked in, not knowing what to expect, and left with the right boots, in the right size and a new best friend. I highly recommend this New Balance store for their excellent friendly customer service.

While visiting in Dallas, after reading Zack's review I went to the DFW store to give them a try. I have extremly flat feet problems and were needing relief. Arriving at the store they were busy and my first thought was,I have reached another dead end. Thought they would just try to sell me a pair of shoes to get me out the door and to the next customer. Christine also helped me giving me personel attention for over one hour, and was never in a hurry to get rid of me. I am now totally sold on New Balance shoes, not just because of Christine's help but the shoes and insoles I purchasd have helped my feet so much I can walk without the pain and discomfort I have had for years .I NOW HAVE HAPPY FEET!! Thank you Christine.

Very pleased with the service and attention I received at this store.

Everyone in the store is so courteous, helpful, professional, and takes individual care of all their customers. You can tell they love their career at our neighborhood New Balance store. It is a pleasure to buy all my New Balance shoes and clothing for my family at this boutique sporting store. I also love the convenience of being able to drive right up to the store and get top notch service. I really appreciate their philanthropic support of all the community charities in which they are asked to give of their time and money.

Great merchandise, plenty of athletic clothing/foot wear. Too many fast moving cars and people impatient.

Staff is super knowledgeable and friendly. I went needing a new pair of shoes and they looked at my old New Balance and then showed me their updated models on the computer (they didn't have them in the store). They let me order the new ones to the store without having to buy them. A few days later got a text to come try them on. As soon as I walked in they brought them out to me, let me try them on and I bought them super easy process and they were accommodating throughout. Nothing but high marks from that store.

Blanton was very knowledgeable and courteous. Recommend to everyone. Great store

Great service! They were diligent in getting the right fit for everyone in the family. We are converts!

The sales person was very kind and knowledgeable of his job. Measured my foot, asked what kind of show I like and if it was for work. It was a great experience. Thank you!

Staff was friendly and offered a lot of help! First time shopping here and it def wont be my last!