Neely & Chloe

Neely & Chloe Reviews

Reviews 17
4.2
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I absolutely love the products from Neely & Chloe!...

I absolutely love the products from Neely & Chloe! 😍 The quality is amazing, and the designs are stylish and trendy. The customer service team is also very helpful and responsive. I highly recommend this company for anyone looking for high-quality accessories!

I recently bought a wallet from Neely & Chloe and ...

I recently bought a wallet from Neely & Chloe and I couldn't be happier with my purchase. The quality is outstanding and the price was very reasonable. The ordering process was quick and easy. I highly recommend this company for anyone looking for stylish accessories.

Neely & Chloe offers amazing products at reasonabl...

Neely & Chloe offers amazing products at reasonable prices! I am in love with the bag I purchased. The customer service team was also very helpful and accommodating. I will definitely be recommending this company to my friends and family.

The products from Neely & Chloe are of great quali...

The products from Neely & Chloe are of great quality. I am very satisfied with my purchase. The website is easy to navigate and the shipping was fast. The customer service was also top-notch. I highly recommend this company.

I am extremely satisfied with my purchase from Nee...

I am extremely satisfied with my purchase from Neely & Chloe. The bag I ordered is beautiful and well-made. The company has excellent customer service, and I had a great shopping experience overall. I highly recommend their products.

The bag I bought from Neely & Chloe is absolutely ...

The bag I bought from Neely & Chloe is absolutely stunning! The craftsmanship is impeccable and the attention to detail is impressive. The customer service team was also very helpful and ensured a smooth shopping experience. Highly recommended!

I recently bought a bag and a wallet from Neely & ...

I recently bought a bag and a wallet from Neely & Chloe. The items are lovely and the prices are reasonable. Their website is user-friendly, and the checkout process was smooth. I will definitely shop here again in the future.

I love the products I bought from Neely & Chloe! 😊...

I love the products I bought from Neely & Chloe! 😊 The bag is gorgeous and the wallet is perfect. The customer service team was also very kind and answered all my questions. I'm definitely a satisfied customer!

I'm very happy with the purchase I made from Neely...

I'm very happy with the purchase I made from Neely & Chloe. The bag I bought is stylish and well-crafted. The customer service team was friendly and provided prompt assistance. I have no complaints and would highly recommend this company.

I'm really impressed with the products from Neely ...

I'm really impressed with the products from Neely & Chloe. The bag I purchased is of great quality, and it looks even better in person. The customer service team was very helpful and responsive to my inquiries. I will definitely be a returning customer.

Neely & Chloe offers a wide range of beautiful pro...

Neely & Chloe offers a wide range of beautiful products. I purchased a bag for myself, and I am extremely satisfied with the quality and design. The company has exceeded my expectations, and I would definitely recommend them to others.

The bag is nice, but too large. I've spent the las...

The bag is nice, but too large. I've spent the last week trying to return the bag, but they won't contact me with return instructions. I've emailed 4 times and called the store. They say you must return the bag in 14 days for refund, but I'm going to miss the deadline. Make sure you really want the bag before you go through the hassle factor for returns.

Update: The company responded quickly after my post and we got it resolved. Small company that got a bit busy.

I ordered one of their personalized planners onlin...

I ordered one of their personalized planners online. When I received the item, the planner sleeve itself was pretty... That being said, it's contents were disappointing. The tabs were worn and had bends in them and there were formatting issues with the planner pages and dates themselves.
Now, what really made me come and write this review is that I have emailed them twice to see what resolution they might provide and they haven't responded to either of my emails. Both emails got an auto response saying that they would respond in less than 48 hours. I waited that allotted time and didn't get an email so I send another - same thing, no response. What a waste of $200 - I will probably eventually pay for different inserts from another company and never use this one again. The main problem is if you have an issue, they don't care to help resolve it - even if it is their problem to begin with. I have attached photos showing that when a month ends at the beginning of another, they have their dates printed incorrectly (all was included in the email). I am extremely disappointed that 1. I wasted $200 on this when I could have paid much less for an error free and customer service driven company - I would have returned it had A. It not been customized (the leather binding) B. I had already written in the planner by the time I found the formatting issue. 2. No one has responded to my emails about the issue. That is a good sum of money that I spend and I would expect that they would want to reconcile their mistake. Go to Kate Spade or Smythson on Bond Street if you want quality items for that cost.

Neely & Chloe

Neely & Chloe

4.2