Naviant, Inc. Reviews

We have worked with Naviant for the last 8+ years after implementing OnBase for document retention and business process improvement. Naviant has been a great partner over the years and their staff is very knowledgeable in workflow and process improvement. Questions are answered in a timely fashion and they have a high degree of professionalism. We lean heavily on their Professional Services Group for support and we are always impressed by their strong business sense and depth of technical expertise.

This is a Great group of people to work with if you are interested in Hylands OnBase. Friendly, helpful and knowledgeable!

Our organization has been a customer of Naviant for ten + years. We have purchased hardware, software, training and consulting services from Naviant to implement our Onbase document management solution throughout the Oneida Nation. I have had experience with all areas of Naviant from sales to support to administration to senior management. My experience has been one of working with a very responsive organization that has provided high value to Oneida. Without reservation, I can highly recommend the Naviant organization for all your document management needs.

Naviant has been a great partner and we look forward to continuing to collaborate with them. Thank you to the Naviant team.

We have partnered with Naviant, Inc on multiple projects throughout the years. Their customer service team has been awesome with assisting with completing the projects and assisting in troubleshooting when an issue surfaces. They have also made numerous site visits to help us get the most out of what we currently have and explain how new modules could make our business units more efficient. I would highly recommend talking with Naviant, Inc for all of your Electronic Content Management needs.

A strong implementation partner is critical to a project's success. Naviant has served in this role for us over a number of years and we have always been extremely pleased with their subject matter expertise, professionalism and ability to execute within agreed timeframes and budgets. Would highly recommend.

We have worked with Naviant and MTM before that for decades. Their technical staff is brilliant. A number of them have been with the company for a very long time. They really know their products. They are supported closely by the vendor of their OnBase product, Hyland Software. We never wait long for help with questions. I really like the "Chat" option which gets me in contact with a support person instantly. Always pleasant to work with and professional. They will not be the least expensive, but they will get you what you want and need, expertly researched, installed and supported.

We have worked with Naviant for the past two years now and they are a terrific, professional company. They are very responsive with any issues that have arisen and provide excellent training and have exceptional customer service.

In the past five years we've contracted Naviant on a few OnBase related projects. In fact, we have one in progress right now. They have always been great to work with. They are very thorough and extremely trustworthy. Their support team has been amazing. If you insist I find something bad to say about them, get ready for the sound of crickets, because I wouldn't be able to come up with anything. Every person I've worked with has done a great job and has been very patient with our constant changes. I highly recommend them.

Thanks Naviant. Keep up the great work.

Naviant, Inc is a great company to partner with on enterprise content management. Their staff is knowledgeable, courteous and helps the customer achieve their goals. Staff is always pleasant and truly gives you the feeling they enjoy working for this company and what they do.

I worked directly with Naviant in implementing Finance Workflow (Onbase) for The Master Lock Company LLC. Their attention to detail, immediate responses and software knowledge made the implementation seamless. I am now working to further our relationship by incorporating the software throughout other departments of our company.

I am going on 6 years in association with Naviant. In my massive amount of years working with Vendors/Vendor support, Naviant is always there for us! They've got staff that I swear work 25 hour days (yes, I said 25 hour days). A great example of this just occurred last week when we upgraded ONBASE and EPIC concurrently. Kathy Hughes stayed by our side (remotely) and she refused to leave us until we knew everything was working to perfection. No other Vendor Support has ever provided such excellent support and general caring for our needs. I'm also amazed that when it comes to adding more functionality to ONBASE, Naviant Reps don't try to have us add more than what we need. They want us to succeed without financially draining our IT budget. Thanks Naviant!

Naviant has some of the best and brightest OnBase minds. I thoroughly enjoy working with this company.

I"ve worked with Naviant over many years when working for different businesses. Their staff and the work that they do is exceptional. The services they provide are valuable for both big business and small. The great thing about their staff is that they are very friendly, knowledgeable, and most of all fun to work with. Highly recommended if you are looking to upscale or start your document/records management program.

I have worked with Naviant over the past couple of years and have found their expertise with assisting us with OnBase for our document management and workflow processing to be excellent.

Naviant, Inc. is a great company to partner with. They offer an industry leading consulting group and an outstanding customer service team.