NAPOCA Transport Calatori Review

No one is worth it, I'm calling at the headquarters of Philadelphia Cluj. No one responds, at 9:21, after a long insistence a maid answers (I tell her I sent the agency a parcel on Thursday, 18.04) who speaks very badly and tells me I'm calling to Tabitatour, I asked her to give me a colleague phone number because no one responds fixedly, after shouting again tells me she's not at work. I've been to the agency before 10 o'clock because no one has come to work at 9 o'clock as the program is.
The first time my parcel arrived in France, they took it to Spain and brought it back, all broken and destroyed in the parcel, it lasted for a week and a half. Now I do not know anything about the parcel, tell me, gentlemen of Tabita's leadership why do you give AWBs if you can not check where the parcel is? The package was 27 kg and my money was collected for 30 kg, is it normal? Are we really stupid?

The worst travel agency and disrespectful with the peoples!

Zero promptness and if you want details on the phone you are very lucky if someone answers you.

The weakest parcel shipping company in Romania, for an A4 envelope costing 10 euros, we waited for 5 days, 3 of which stayed at their headquarters in Bistrita. In 3 days they were not able to send an envelope to Cluj. good if you want to send documents from another country I warmly recommend another company than this

I am a customer who on October 14, 2020 I sent a package to my mother in Romania. The package arrived on the 28th, so after 14 days, the bag in which the package was inserted was broken, and from it were stolen 100 protective masks, a box of 2,200 kg. of calgon, 10 foils of 8 food sticks for puppies, 5 foils of 3 food sticks each. cats, in total worth 85 euros. My mother on delivery had to be asked for the bulletin, to sign that she received the package in good condition, but the carrier knowing that the package in question weighed only 8kg and that he had stolen from it hastened the procedure telling him "take it, I don't need anything". Because of people like them who steal, who don't respect their work, the clients, we are embarrassed to say that we are Romanians. The company should solve this serious problem. and the person responsible for everything I wrote to you and I happened to pay with the loss of my job and I was compensated, but as everything happens in Romania, I don't know if this crime will be solved correctly even though the employee dishonored the place where he currently works and through what he did he destroyed the credibility of the Tabita Tour company. I wrote all this so that all the other possible future clients should know who they are dealing with when they are afraid of packages with this Tabita Tour Ploiesti company. I do not recommend it.

Distance is not respected, no one wears a mask, very unfriendly and arrogant drivers ...

Horrible service, horrible staff, horrible buses, disrespect.I do NOT recommend

I do not recommend for several reasons. The main one is that you never have a place. Being crowded, it would be logical to book early. We live in the era of technology. However, you can not make a reservation if you do not go to them at the headquarters (which is not in the bus station). I was completely convinced of this when I called from Monday to Friday when she was leaving. No one answers you, no matter what time you call the program. Regardless of how often they called Early departure hours and was the only option for a long time. I went three times to board the coach with a reservation from the bus station, to be uplifted at the airport when another person appeared. What are the good conditions then, if they are not respected? Not to mention that I do not think it's legal to take people on a 3-and-a-half-hour route (hard coach, two-hour car). The wifi that is promoted is completely non-existent. Especially in Bistrita is the problem that he leaves and 20 minutes faster than he has in the program.

They stole a lot of things out of the pack. Be it ashamed to employ such people.

Good morning, I can say that I pay very little for a round trip ticket from Cluj to Stuttgart and I am very pleased. I feel safe with their coaches and whoever leads each one has his seat in the coach without any quarrels or swearing what 19 years I have no part I do not want to give names.However I called Cluj I received all the necessary information and the agency placed it well you can easily find it in Cluj.Recomand the company and for low prices and for professionalism !!! you all so !!!!! A day fainaaaaa

EXTREMELY BAD SERVICES! High costs for nothing services, contact customers late as the packages have arrived even though they have already arrived at their destination, they require extra costs for delivery. (Italy-Romania 9 but from the city, from one neighborhood to another I ask 10 separately for home transport, although it does not announce this from the beginning). Employees do not have reliable information, they provide information and then contradict themselves. I do NOT recommend it to anyone!

Call center time range 8-21, in fact never answer the phone! They have the robot that automatically enters non-stop and turns off your phone.
One star is too much.

Execute service. You are assured that the documents put in the envelope arrive in 3-4 days and in reality they arrive in 7-8 days. I sent from Cluj to Zaragoza 2 boxes with natural antibiotic for an emergency and arrived after 10 days with Excuse me that the coach has broken in Italy. I have placed a beacon of Zaragoza-Cluj car on Wednesday, with the assurance that arrives on Friday, late Saturday morning, today is Tuesday 18,28 the agency in Cluj is already closed but at 16 o'clock it has not yet arrived, I hope that will arrive tomorrow exactly after 7 days. I will go to the consumer's protection to lodge a complaint both in zaragoza and in cluj and the adventure of meacu finit definitiv.Nu recommend even if it is free