NAIPTA Review

I depend on the bus to bring me across town to work. This is the second time now where the bus hasnt shown up at all, which makes me late to my job. I waited almost an entire hour and it hadnt shown up. How can a scheduled bus not show up at all?! This is beyond ridiculous because most people who take the bus have places to be at a specific time and they rely on the city transportation

I like most of the drivers, but lately they have been very complacent about having passengers obey the rules. Seen multiple people drinking alcohol, using the wrong kind of cups, and swearing like a sailor all within sight and earshot of the drivers. Multiple routes multiple times. I personally like the peaceful ride that the rules guarantee us as passengers. The drivers however seem to only be driving for the job and providing limited service for the passenger. Please make drivers aware that letting a person break rules and even laws once in a while unconsciously gives permission for others to do the same.

Love Mt. Line and have enjoyed watching it evolve over the years. Thanks for all your hard work . We will miss Rochelle the mobility specialist dept. she was a true treasure and helped my Mother and I out tremendously in her transition here. Best of luck to you!

The are nice and helpful and very understanding when you misplace your things

Always running, always friendly, always clean, always helpful - RIGHT ON MOUNTAIN LINE !

Love the bus system around. Always clean. Always friendly. Love when they give free rides around New Year s

Getting you where you need to go, just very slowly and very late. Add an extra hour to make a 30 minute trip, an extra hour and a half on the weekend.

50/50 chance you will get stuck outside the bus in the cold/snow/rain/heat an extra 15 minutes while the driver flirts with and shares a cigarette with a passenger a couple dozen meters away.

Been riding mountainline busses for over 5 years, though, as there are no alternatives in the Flagstaff area.