My It Guy Computer Services Reviews

There are no words to express how impressed I am with the amount of knowledge and professionalism shown to me by Adam and his team of experts at My IT Guy! Here's why...I know 0% about what makes a computer do what I want it to do. If my computer isn't feeling good - regardless of how big or small the problem is, all I have to do is call Dr. My IT Guy and they'll get it up and running again at 100% efficiency. Don't worry if you have trouble describing the problem you're having when you call them either. One click onto the Remote Help Desk and Adam or any one of his team can remotely check your computer to find the problem and fix it while you watch and will answer any questions you have while they're doing it. This IT doctor will also make house calls! So, now you're wondering how much this kind of service is going to cost you right? No worries! My IT Guy's prices are very reasonable. Adam did more for me than any other IT companies I talked to without charging me an arm and a leg when I was first looking for help - and I know he can help you too! My IT Guy is THE BEST!
Chris Dressel

Today was the second time I have used the services of My IT Guy. I was very pleased with the first interaction I had with Mike, who came to my home to sort through some fairly knotty computer problems.

Today, Adam and I connected remotely and he spent time sourcing the difficulty and fixing it, all the while keeping me advised of what was going on. He was very low key and direct, commiserated with my frustration, immediately inspired confidence in me that he could help, thoughtfully answered any questions I had, and just generally made me feel at ease with the (mystifying) process of computer repair. His instructions to me were very clear and concise (no computer speak!) which enabled me to contribute to the team effort of getting me back up and running.

There are few companies today offering this kind of service who bother to make a personal connection with the client. Because of this, I will be a client of My IT Guy for a very long time. Thank you, Adam, you have made my day!

Absolutely amazing service!! Adam was super nice and very easy to talk to about the issues we were having. Highly and definitely recommend.

AFTER SEVEN DAYS AND AN INVOICE IDEA OF 4000$ MINIMUM AND TELLING MYSELF AND MY PARTNER THAT OUR INFORMATION FROM OUR SERVER WAS CORRUPT AND IRRETRIEVABLE

DON AND HIS TEAM ARE THE MOST UNRELIABLE / LYING COMPUTER TECH /INDIVIDUALS I HAVE EVER EXPERIENCED IN MY ENTIRE LIFE!

IM NOT EVEN A COMPUTER TECH I WENT TO SCHOOL FOR ACCOUNTING AND ALL I HAD TO DO WAS TRY AND OPEN THE FILE THEY SAID WAS CORRUPT TO LEARN IT WAS A VHT.X FILE AND IT HAD TO BE OPENED USING A PROGRAM THAT COULD CORRECTLY READ THIS BACK UP ( GOOGLE TAUGHT ME THIS)

WHEN I CALLED TODAY TO ASK HOW MUCH EXPERIENCE THEY ACTUALLY HAVE AND WHAT THEY ACTUALLY DID

DONS ONLY REMARK WAS QUITE HILARIOUS AND VULGAR BECAUSE I QUESTIONED THEIR KNOWLEDGE

WELL DON LET ME TELL YOU THE ONLY INEXPERIENCED AND UNPROFESSIONAL INDIVIDUAL IS YOU FOR TRYING TO MANIPULATE YOUR CLIENTS WHO HAVE NO KNOWLEDGE IN YOUR INDUSTRY

THESE PEOPLE TOOK 585$ FROM MY COMPANY AND LITERALLY DID NOTHING BUT TRY AND CHARGE ME ANOTHER 4000$ TO DO SOMETHING THEY COULD HAVE DONE INITIALLY

I HAD TO PROVIDE IDEAS TO TRY AND GET US UP AND RUNNING WHICH THEY STILL COULDN'T ACCOMPLISH

NO BRAINS AND OBVIOUSLY NO CUSTOMER SERVICE.

"A big thank you to you and Andrew for looking after me (well my computer) yesterday!
It is so much better today for an old girl! Thanks again. Your support does not go unnoticed!"

We have been dealing with Adam and his team for 13 years now and they have been a tremendous support to our company. They are always available to help with any crisis, large or small. I was so relieved to have IT assistance from My IT Guy yesterday, that I wrote them the above note this morning.

Elizabeth Callon, Partner
Marathon Financial

Adam and his team have been brilliant in the way they have helped me from securing my data with their remote backup system to untangling complex email problems. I just love working with true experts and I would recommend them for anyones IT needs. As an owner of a Digital Marketing Agency I'm so confident that I recommend them to all my clients as well.Thanks Adam.

Adam at My IT Guy was fast and knowledgeable when our computer went on the fritz. Thank you Adam for getting us and back to business.

I must tell you how impressed I was with Don a few weeks ago. My work computer got locked out because of some Norton issue and I had a client coming to see me within minutes of this occurring. I immediately called your team and Don responded very quickly. He got my program unlocked and I was able to go on with my client's session.

Your guys are the best Adam! Thanks so much for your flexibility and your impeccable customer service. This is what has and will set you apart from the others!

I run a counselling service with complex technological needs. I am a recent client of My IT Guy and could not be more pleased with both the customer service and the technological help that I received. They were timely in responding to my requests and quite polite. I was able to ask all of my questions and did not feel rushed. They offered and provided solutions that made sense and solved each issue that I was facing. They were proactive in ensuring that my system and all my information was protected, private and secure. In my business this is a priority. Their rate is reasonable for the expertise that they provide. I could not be more satisfied. I highly recommend this service.