I recently visited a dental center and I must say, the service I received was great. The staff was professional, friendly, and the atmosphere was welcoming. The dental procedures were carried out smoothly and I left the center feeling satisfied. I highly recommend this place for all your dental needs.
I had a dental procedure at a local dental center and I must say, I was impressed. The staff was friendly and made me feel at ease throughout the process. The procedure was quick and painless. Overall, a great experience. I highly recommend this place!
I recently visited a dental center and I was blown away by the service. The staff was attentive, knowledgeable, and made me feel like a valued customer. The entire experience was seamless and stress-free. Highly recommended!
👍 I absolutely love My Community Dental Centers! Their staff is incredible and the service provided is top-notch. From the moment I walked in, I was greeted with warm smiles and made to feel comfortable. The dental procedures were painless, and the results were beyond my expectations. Highly recommended! 💯
I recently had an appointment at a dental center and I must say, it wasn't the best experience. The staff seemed overwhelmed and lacked professionalism. The waiting time was unreasonable and the overall service was below par. I would recommend looking elsewhere for dental care.
My experience with My Community Dental Centers was average. The quality of service provided by the staff was decent and they were fairly efficient. However, I found the waiting time to be quite long, which was a bit frustrating. Overall, it was an okay experience.
😊 My Community Dental Centers exceeded my expectations! The staff was friendly and accommodating. They made sure I was comfortable throughout the procedure. The service provided was excellent and the results were amazing. I am extremely satisfied and would definitely recommend this place to others! 👍
Two stars because the actual service is great. Zero stars because billing is a hot mess. You have to pay before you receive service. You are promised a refund after insurance is settled. Unfortunately I did not realize that we were grossly overcharged and never received a refund (or a bill showing we have a credit) UNTIL I was working on my flex spending account, which will only work with EOB contracted amounts. I called the local office who transferred me to billing and Bridget said "oops, yes you have a credit and there are no notes on your account to give you a refund." and went on to further explain "we are just processing our refunds now." I cannot expect a refund on these payments I made (some as old as 14 months) for another 30 days.
I am writing this review to caution anyone who pays up front and is promised a refund to FOLLOW UP by reading your EOBs from your insurance company and FOLLOW UP by making sure you get a refund. I am sad I just trusted the word from the local Allegan office that we would have received a refund.
Also make sure you notify your insurance company if they do not give you a refund in a timely manner. They are contracted with your insurance company to do this.
The service was great, long waits to get appointments, they did fail to tell me that an appointment was cancelled due to COVID. It's sad that we have to look for another dentist as we were happy with their services. Just not happy with billing.
The location I went to has no clue what they are doing. The cost they demanded me to pay up front was way over my copay requirement. When I asked if they verified my portion with my dental insurance I was told I did not have any. I told them that it should be on file but the girl hadnt even looked. She called me back...she found the information but the amout didnt change. I instructed again they need to verify my insurance before I agree to pay anything. They threatened to cancel my appointment after it had been rescheduled 3 times. Upon arrival the amount they gave me on the phone was not correct it was MORE. I agreed to pay the amount given over the phone and they would have to bill me for any additional amounts. Guess what....my dental insurance EOB confirmed much less.....now they owe me money. YOU SHOULD BE CALLING INSRANCE COMPANIES FIRST NOT GUESSING THE AMOUNT PEOPLE OWE. Definitely finding another dentist.
Finally received a call back after 5 weeks of leaving messages and I was told there didn't seem to be any payment on file. I advised there is a payment for my December appointment. I have a procedure receipt as well as a credit card receipt from their machine and the amount they required me to pay was $30 over what my insurance says I owe because they didn't verify benefits before my appointment so they owed me money back. The woman on the phone said well there did seem to be a balance of $30 but that it's been zeroed out and I said no that is the amount of the overpayment that you owe me. I also stated that if people would listen to the voice mails and call people back maybe then they wouldn't be misappropriating and stealing money they owe to a patient. I advised her to get with a biller and get the refund check mailed out within the week. After another week and a half and no check I left yet another message with the office as well as headquarters....low and behold I get a call back the next morning and they mailed my check. It shouldn't take 6 weeks to get money back from a provider when they don't do their billing right from the start. Maybe they should consider getting rid of that biller who obviously doesn't know what they're doing and get someone that is more efficient and honest.
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