MV Sports & Leisure Review

Great bike with amazing customer services, Graham went well above to help us out and the bike is great *****
Thank You

Fantastic customer service. Asked for replacement part and sent straight out, can't thank enough!

The customer service from here was truly outstanding. The fixture of my scooter had broken and they sent me out a new one. No hassle and quick delivery. Thank you so much

Thanks customer service team. I ve never had such an efficient encounter in my life.
It cleared my day in such a way that i was able to catch a direct coach to Bournemouth right outside their office and chill the whole day on the beach with my favourite driver Pav
I would definitely recommend.

The most amazing Customer Service. Would thoroughly recommend this Company as they provide an excellent product that is backed up by fantastic aftercare. A huge thank you to Kay.

Very poor lady on the phone was avoiding the issue telling me the scooter guy was on lunch now I have had to weld my scooter thx mv sports and leisure u useless bunch

What fantastic service !! I am not easily impressed, nor do I seek out ways to review a company s customer service. I did so following the prompt, courteous and efficient response to my request. Absolutely first rate !!

Staff I dealt with were friendly, & was able to access the toilets. A free coffee machine, I had the chocomilk, & it was the tastiest one I've had out of a machine, in ages.

I feel I have to write a review of MV Sports after receiving some outstanding customer service from them today. The pedals on our 2 year old daughter's beloved Peppa Pig Trike, purchased in April this year from Argos, have stopped connecting properly with the wheels which as any parent of a toddler will tell you is just the end of the world After a pretty frustrating whole morning given over to addressing this with Argos, first by phone and then via 2 different Live chat systems, all with long queues, I was given the phone number of the manufacturer MV Sports. This is where my day took a turn for the better. I dialled the 0121 number and my call was answered on the 2nd ring - no options to pick from, no annoying advertisements - a real person to help me! This set the tone for the whole interaction. The highly professional Kay could not have been more helpful. She instantly understood what was wrong and would check to see if the warehouse had a new front wheel for the trike, which would sort the problem . I was called back later this afternoon as was promised with the good news that a wheel had been located and would be posted out to me. Very efficient service which surpassed my expectations! Thank you!!

Having a few problems with my 2 week old Life 350 scooter.. Pros, big strong frame, good size platform and chunky tyres for a tall guy like me. Cons. Twice the scooter has stranded me after just one bar down on charge. As a product designer I'm curious to find out the fault. Will update.