Muter loger

Muter loger Reviews

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4.1
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I am very satisfied with Muterloger. The manager w...

I am very satisfied with Muterloger. The manager was very kind, she gave me all the information needed for my move. The person who came for the technical tour was great.He gave me good advice. The move was stress free. Bravo Muterloger .... You are professionals.

Very bad experience, they let me move into an apar...

Very bad experience, they let me move into an apartment of filthy dirt, with many things to replace like light bulbs. And above all, they charged me a full cleaning of the apartment when I checked out by a professional "as well as the replacement of a batten slat that never existed.
To avoid!

Professional and courteous team. The move went wel...

Professional and courteous team. The move went well. The service is as indicated in the contract. They arrived on time. I had nothing to do that day. No breakage during transport and the delivery also went very well. Thank you Muter Loger !!!!! :)

I had to do with the organization for a profession...

I had to do with the organization for a professional transfer and my various interlocutors all demonstrated professionalism, listening and empathy. Whether it is for the search for an apartment in Paris with Corinne OMONT (consultant), the subsidy file or even the advice and management proposal for the rental of my property, there is nothing to complain about. A downside on the moving estimate that I did not receive and which would have allowed the organization to take care of my transfer 100%. I highly recommend their services and thank them for this review at the same time.

Unprofessional and poor quality move. Following a ...

Unprofessional and poor quality move. Following a transfer and change of region, the employer called on this company. Correctly made estimate, schedule on time ... but for the positive that's all.

Delivery of boxes to a relay point 50km from my home. Move initially planned between 1 p.m. and 3 p.m. but arrived from the truck at 7:50 a.m. without my being warned with refusal to wait until I finished.
In a hurry and without being able to organize myself I welcome them so that he can start charging. And here we are clearly dealing with people who are only there to load boxes without even thinking. I did not even have the right to 5min to organize my things. Consequences: the household products I needed, on board .. the transport cage for my cat, on board. I had to go buy urgently. Will I be reimbursed? Not sure.

Arrived from the truck the next day at the agreed time. They unload. But again they don't even know what they're unloading. And when I realize that I am missing the brushcutter handle, my word is questioned, not even made the effort to go around what they had unloaded to look, even supporting me that they did not had not seen a handle when loading. Where was he ? Placed on the high letterbox that you can't see if you don't look up. Again, it discharges and it does not reflect.

But it doesn't stop there. Because as I move in I notice that I am missing the feet of my bed. No matter how much I searched the boxes ... nothing. Bed disassembled by them I specify. So in the end I have a box spring that thrones, completely unusable for lack of feet.

If this is the quality of service, I absolutely do not recommend this company to you and I believe that the expression "we are never better served than by ourselves" will still be relevant for a long time.

Move without fault

Move without fault
My move went perfectly. Professionalism in the appointment, from the first telephone contact to the day of the move, through e-mail exchanges and appointment with the commercial. The team of movers is dynamic and realized a without
Thanks to the whole team.

Very disappointed with their services.

Very disappointed with their services.
As much the moving company was excellent as they are the opposite.
No communication, you must constantly raise them.
Unique and last time!

More than satisfactory experience! Despite a very ...

More than satisfactory experience! Despite a very short deadline, they were very responsive and of high quality in the exchanges. Within a week, my new accommodation was found with all the criteria I wanted. I was in regular contact with the land real estate negotiator who was looking for my future property, very good communication, I knew exactly where the research was. Thanks to MuterLoger in supporting this professional change!

I am very unhappy with the way my rental case was ...

I am very unhappy with the way my rental case was handled. The visit was catastrophic. I am disappointed with the disrespectful behavior of the person from your agency Lauraine G who made me visit the apartment (0 listening, 0 motivation / interest in making the visit a success). I doubt the owner would have done the same.
Despite a visit not at all encouraging to continue, I sent the email confirming my interest as well as a thank-you as a way of respect and courtesy to the person. I haven't had any feedback to date. I suspect that my file is being processed. I can even say it wasn't even studied.

Scandalous, are in reality only useless intermedia...

Scandalous, are in reality only useless intermediaries. Radical change in dialogue before and after signing the order. After an object has disappeared for 100 euros, refusal to take charge because it only insures broken things, basically if you have your truck steered on a highway area it's lost! However the insurance is billed 150 euros .... We do not sit on the margin at muter house! By cons for canvassing after, it works perfectly!

I am very satisfied with Muter Loger. The manager ...

I am very satisfied with Muter Loger. The manager was very kind, she gave me all the information needed for my move. The move was done without stress, panic and breakages. Bravo Muter Loger .... You are professionals.

The achievement of a result is in itself independe...

The achievement of a result is in itself independent of their will, whatever the case, they are human people, who show support as part of their support process, and are able to bypass walls. to help you in your research, even if in the end, it is the owners who remain the decision-makers of your future.

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Thank you for transferring housing to have taken a...

Thank you for transferring housing to have taken a provider for my move. IMCOMPETENT and in addition, when he breaks a piece of furniture, whatever the price, it is 50 euro refunded for the dilapidated which is even present on new furniture. TO FISH AND QUICKLY

I called on this company for a professional move a...

I called on this company for a professional move and I did not regret that. Their staff support you professionally and throughout the moving phase. In addition, the communicated schedules were respected for my two moves (personal belongings + car).

If you need anything, ask a muterloger (not always...

If you need anything, ask a muterloger (not always honest or friendly) they have not even been ruined in 1 month to prepare my move properly .. and moreover unable to find me accommodation as in my desired criteria .... j I had to do my move myself (boxes and vehicle rental).
And the icing on the cake the accommodation they found for me at the last minute is a villainous landlord!

To avoid...

MUTER LOGER through his team was very present and ...

MUTER LOGER through his team was very present and reactive during this period of confinement which did not facilitate research or visits. However, we found a house that perfectly meets our expectations and the adaptability and commitment of our agent at the destination allowed us to keep our schedule while being won over by our final choice.

Great team. everything was clear since the beginni...

Great team. everything was clear since the beginning . They were very professional in their approach .. Good and cool team on the spot ..very caution with our belonging though we had loads of fragile to be packed..GOOD JOB .. TO be recommended :)

Not enough staff on the day of the move, and the c...

Not enough staff on the day of the move, and the company has been dead since we reported, by e-mail and registered mail, that our sofa had been irreparably damaged during transport. Society to flee for good.

To flee absolutely! The sales department is incred...

To flee absolutely! The sales department is incredibly efficient but these are just words ... At the slightest misunderstanding, they will not hesitate to pass you off as liars to your employer. Add to that the fact that you don't hesitate to hang up on you ... For having been in contact with other moving companies, don't be fooled. They claim to be a transfer specialist, but their moving services are nothing more than the other service providers, except for a sales cleat!

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It was called to mutate to live during an internat...

It was called to mutate to live during an international move. The salesman who seemed to be reactive in his planning did not take into account the workers. The furniture hoist was not ordered in time and the workers had to remove furniture and cartons to the strength of their arms.
In addition, we unloaded the unloading at 9am and arrived at 17h (without warning us!). The workers arrived tired of their trip and by contract they had to assemble the furniture. The schedule did not take into account the workers' quota of hours. It is sad and painful to see with what slight change housing does not respect the rights of its workers.

Very very disappointed because the movers arrived ...

Very very disappointed because the movers arrived several hours late and instead of leaving in the morning because I had several hours of road I had to make the way at night with my daughter just a few me. In addition I found the price very expensive considering the proposed services (so-called fragile packaging) ... I strongly recommend.

I am VERY satisfied with all the services.

I am VERY satisfied with all the services.
The support was very useful to me and my relocation manager was very kind, competent and available, thank you very much to him and to all his employees with whom I had the opportunity to exchange , all as nice as each other!
The real estate guide is also perfect !! Thanks to her network, her knowledge and her kindness, we were fortunate that she supported our file in renting the house of our dreams and in which we currently live for our greatest daily happiness. Many thanks to her !!!!
and finally, the move went very well, the movers were also very kind, professional and punctual. In fact, one of them watered our plants when they arrived at the unloading destination!
Everything was very fast, no breakage, no damage.
Absolutely no complaints, everything was perfect!

Thanks to you and your teams, we were able to tackle this new stage without stress (almost;)) and on time for a comfortable and successful installation!
I noticed that each interlocutor with whom I spoke for various reasons, one quality stood out EVERY TIME, kindness !! it doesn't seem like much but for us it was the main thing so THANKS A LOT to everyone !!

Transferring housing accompanied me throughout my ...

Transferring housing accompanied me throughout my search for accommodation. They offer us tailor-made monitoring and know how to be available and responsive. Despite the difficulty of my situation they went out of their way to help me.
I recommend !

I contacted Muter Loger to proceed with my move fo...

I contacted Muter Loger to proceed with my move following a transfer. I was taken care of by a very professional advisor, who gave me visibility on my moving dates and who did according to my needs. He did not hesitate to contact me with any questions.
The movers were also very professional, punctual and friendly.
I highly recommend this company, which, in addition to making moves, also does rental and property management and helps us find new accommodation. Their communication is excellent and the consideration of their client's needs is perfect.
I continue to work with them on the rental management part and I am very happy with it.

A professional team, friendly, kind (at the level ...

A professional team, friendly, kind (at the level of the movers.) By trusting Muter Loger this allowed us to have a peace of mind. A person dedicated to manage our file until the end.MERCI MUTERLOGER !! !

Fast, simple and effective. Professional teams (fo...

Fast, simple and effective. Professional teams (for the implementation of the approach + great people at the level of movers) No problem to report they were very careful with
our business.I highly recommend MUTER LOGER !!!

Muter Loger did a good job during my move. They ma...

Muter Loger did a good job during my move. They managed everything. A very professional technical visit. I got my quote in time. Very nice and efficient movers.They proceed to the packing and unpacking of my cartons

As part of a professional move in March 19, my emp...

As part of a professional move in March 19, my employer called on this move organizer. They have mandated the mover JP Fargues. Unfortunately there were only problems: date changed at the last minute, truck broke down so no delivery on the scheduled date, no info on storing things during all this time but they were moved, delivery fixed at 2 p.m. but at 8 a.m. on D-day I am told that the truck arrives in 30mns and in the end wait more than 1 hour and a half, because the business in the truck arrived was not good then a break supposedly required ( time / kilometer) of 30mins and movers for the unpleasant delivery and at the limit of leaving everything in plan, missing cases and in the same kind I found a plaid not belonging to me ... And from MUTER ACCOMMODATION, I find that there was a lack of listening and understanding of the correspondent. In short I would prefer to make the move myself in the future rather than having to go through MUTER LOGER given this experience!

Muter loger

Muter loger

4.1