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E
3 years ago

We have been working with multisafepay for almost ...

We have been working with multisafepay for almost 2.5 years now. It is a nice partner for the payments from our webshop. The most important thing for us is that there is a good helpdesk that responds accurately, at the moment something is not clear with a payment, for our or for the one who ordered on our webshop.

J
3 years ago

For several years our Lightspeed webshop has been ...

For several years our Lightspeed webshop has been working with payments via Multisafepay. This goes to great satisfaction. The costs are very reasonable compared to other PSPs, the back office is simple and the support is fast and effective. Switching from our previous PSP to Multisafepay went smoothly. Multisafepay also continues to innovate and improve, which is important in a rapidly changing sector such as the internet.

A
3 years ago

Always nice and nice to work with MultiSafepay as ...

Always nice and nice to work with MultiSafepay as a Partner. Recently organized a nice knowledge session so that everyone is aware of the extensive functionalities and linking options for our customers.

J
3 years ago

For a project in which we had to link more than 20...

For a project in which we had to link more than 200 webshops to a suitable payment platform in a short time, after extensive research we chose Multisafepay. This turned out to be a very good choice. API very well documented. both technically and commercially fast and correct follow-up.
for gr MplusKASSA

N
3 years ago

Very bad communication

Very bad communication
Very poor communication, unexpected costs which were not well indicated.

DO NOT. You better choose Mollie payments.

J
3 years ago

To date, we are very satisfied with Multisafepay. ...

To date, we are very satisfied with Multisafepay. Well-organized back-end, competitive rates and easily accessible by phone. In doing so, they do not shy away from difficult cases concerning links.

C
4 years ago

I would like to share with the community a five st...

I would like to share with the community a five stars review about Multisafepay and especially their integration team. We run for our customers a few WooCommerce, Prestashop 1.6 and 1.7 e-commerce sites and they technically overachieve They are available, they answer your questions with valuable inputs within hours, they are open for discussion and they even accept CRQs on their home-made modules. I have never seen that with any other PSP during the last 12 years. They are "web" minded and not "IT"minded, which makes also a huge difference compared to previous experiences with players like Ogone/Ingenico and Atos. Uncomparable. Now guys, please, stay at the top. When you go on performing, we can devote all our attention to the business side of our customers and not to PSP modules bug-fixing. Take care.

B
4 years ago

MultiSafepay is a fine partner of our platform (He...

MultiSafepay is a fine partner of our platform (Het Laatste Tafeltje), with our many payments per day we hardly ever encounter problems with MultiSafepay. In communication they are clear and always respond quickly to questions or other contact moments. The system works easily and is very clear. When we want to make comments or other changes, they think along from the customer's point of view.
All in all a nice cooperation!

B
4 years ago

Towel toiletpaper.nl Amount: 85.72 EURO Descriptio...

Towel toiletpaper.nl Amount: 85.72 EURO Description: Order number # 000029298.
I receive a number of reminders from this company within days. Incorrect because this order has already been canceled.
Sloppy and very pushy!
Best not with companies that work with Multisafepay!

B
4 years ago

Reliable and professional party.

Reliable and professional party.
We have been working together for more than 7 years and this to great satisfaction.

M
4 years ago

Multisafepay is a great partner to work with. Our ...

Multisafepay is a great partner to work with. Our customers can start working with them as a payment provider within a day.

If our customers have problems, ambiguities or wishes, this can often be solved or realized quickly. I have a lot of contact with our partner manager Khadija. No problem is too big for her and I have never heard the answer no. Provided the question is real, of course!

P
4 years ago

My experiences with Multisafepay have always been ...

My experiences with Multisafepay have always been very positive. Both the services they offer and excellent customer service. You are helped quickly and adequately and they also like to think along with you. In addition, Multisafepay is at the forefront of payment services and developments. You therefore know that you are in the right place for the future in e-commerce.

B
4 years ago

Multisafepay have been connecting web shops for BV...

Multisafepay have been connecting web shops for BVB Media for more than a decade. Multisafepay's personal approach is helpful and always involved. The dashboard in which you can create shops works well and makes it possible to create multiple shops. Multisafepay is open to customization and proactively thinks along with us. Multisafepay is therefore the ideal partner for us in the field of payments.

m
4 years ago

For 4 years everything is fine then ....

For 4 years everything is fine then ....
Here's what happened to us in November with Multsafepay which I have been using for 4 years.
Suddenly they told me that my account is under review and after about a week they ask me for a deposit of 11,000 euros,
Reason? in my e-commerce I have included products with a very high cost and therefore with a high risk of fraud.
Given that in one year the chargebacks received are counted on the fingers of one hand, I considered their requests incorrect as they were made in a key period for those who sell online only 2 weeks before black Friday, I closed the relationship with them.
Bad and extremely incorrect

O
4 years ago

MultiSafepay is a great partner to handle the paym...

MultiSafepay is a great partner to handle the payments from our webshop. The service is excellent and the contact with MultiSafepay is well arranged. If you have problems with payments, you will be well helped.

G
4 years ago

We have been working with Multisafepay as PSP for ...

We have been working with Multisafepay as PSP for years and are satisfied with this. Nice contact with our account manager, a user-friendly interface and regular heads up about new developments.

M
4 years ago

Working for 3 years now with Multisafepay and noth...

Working for 3 years now with Multisafepay and nothing more than praise. If there is something you will be helped very quickly. You are also well thought along with you. The software (backend and app) works well.

R
4 years ago

Top company, neat and smooth payment processing an...

Top company, neat and smooth payment processing and good customer service. Neat pricing and good service!

We have been a customer with our webshops for 10 years and there have never been any problems that we had noticeably affected.

A
4 years ago

We are very satisfied with the expertise of Multis...

We are very satisfied with the expertise of Multisafepay. They are a great partner and handle fast processing and give good advice. They think along with you and the lines are short. An absolute must!

m
4 years ago

One of the most cost-effective PSP that I have eve...

One of the most cost-effective PSP that I have ever had the chance to work with. Not only they offer easy to integrate plug-in solutions, indeed they have always answered exhaustively to my inquiries.
Keep up the good work!

R
4 years ago

So far a nice cooperation. I have specific contact...

So far a nice cooperation. I have specific contact with Khadija,
that helps us well. This is the preferred payment platform for us.
I experience the backend system as clear. Rates are competitive.

A
4 years ago

Don't pay using this scam CC collectors. They coll...

Don't pay using this scam CC collectors. They collecting the CC information and charging you. After that they deny to refund. Pay attention to the fact that their website have only format SSL certificate, there is no confirmation that they are the real company!

B
4 years ago

Service is not known at this company. In the case ...

Service is not known at this company. In the case of claims, there is no listening and the account is simply blocked and the money is returned to the customer, without us being given the opportunity to explain it as a customer. Stay away. Enough other and better providers.

About MultiSafepay

MultiSafepay: The Ultimate Payment Solution for Your Business

In today's digital age, online payments have become an integral part of any business. Whether you are running a small e-commerce store or a large enterprise, accepting online payments is crucial to your success. However, with so many payment methods available, it can be challenging to choose the right one for your business. That's where MultiSafepay comes in.

MultiSafepay is a leading payment service provider that offers businesses an easy and secure way to accept online payments from customers worldwide. With over 20 years of experience in the industry, MultiSafepay has established itself as a reliable and trustworthy partner for businesses of all sizes.

What sets MultiSafepay apart from other payment providers is its modular approach to payments and accounting solutions. This means that businesses can choose the services they need and only pay for what they use. Whether you need a simple checkout solution or a more complex invoicing system, MultiSafepay has got you covered.

One of the key benefits of using MultiSafepay is its ability to accept all popular online payment methods like iDEAL, AMEX, VISA, Apple Pay and more. This means that businesses can cater to customers from different parts of the world who prefer different payment options.

Another advantage of using MultiSafepay is its user-friendly interface that makes it easy for businesses to manage their payments and transactions in real-time. With detailed reporting tools and analytics dashboards at your fingertips, you can keep track of your sales performance and make informed decisions about your business strategy.

Security is also a top priority at MultiSafepay. The company uses state-of-the-art encryption technology to protect sensitive data such as credit card information from fraudsters and hackers. Additionally, all transactions are processed through secure servers that comply with PCI DSS standards.

MultiSafepay also offers excellent customer support services through various channels such as email support tickets or phone calls during office hours (Monday-Friday 9 am-5 pm CET). Their team consists of experienced professionals who are always ready to assist you with any queries or issues related to their services.

In conclusion,

If you're looking for an efficient payment solution provider that offers flexibility in terms of pricing plans while ensuring security measures are taken care off then MultisafePay should be on top priority list! They offer everything needed by modern-day merchants including multiple currencies & languages supported which makes them stand out among competitors!