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We have been working with multisafepay for almost ...

We have been working with multisafepay for almost 2.5 years now. It is a nice partner for the payments from our webshop. The most important thing for us is that there is a good helpdesk that responds accurately, at the moment something is not clear with a payment, for our or for the one who ordered on our webshop.

For several years our Lightspeed webshop has been ...

For several years our Lightspeed webshop has been working with payments via Multisafepay. This goes to great satisfaction. The costs are very reasonable compared to other PSPs, the back office is simple and the support is fast and effective. Switching from our previous PSP to Multisafepay went smoothly. Multisafepay also continues to innovate and improve, which is important in a rapidly changing sector such as the internet.

Always nice and nice to work with MultiSafepay as ...

Always nice and nice to work with MultiSafepay as a Partner. Recently organized a nice knowledge session so that everyone is aware of the extensive functionalities and linking options for our customers.

For a project in which we had to link more than 20...

For a project in which we had to link more than 200 webshops to a suitable payment platform in a short time, after extensive research we chose Multisafepay. This turned out to be a very good choice. API very well documented. both technically and commercially fast and correct follow-up.
for gr MplusKASSA

Very bad communication

Very bad communication
Very poor communication, unexpected costs which were not well indicated.

DO NOT. You better choose Mollie payments.

To date, we are very satisfied with Multisafepay. ...

To date, we are very satisfied with Multisafepay. Well-organized back-end, competitive rates and easily accessible by phone. In doing so, they do not shy away from difficult cases concerning links.

I would like to share with the community a five st...

I would like to share with the community a five stars review about Multisafepay and especially their integration team. We run for our customers a few WooCommerce, Prestashop 1.6 and 1.7 e-commerce sites and they technically overachieve They are available, they answer your questions with valuable inputs within hours, they are open for discussion and they even accept CRQs on their home-made modules. I have never seen that with any other PSP during the last 12 years. They are "web" minded and not "IT"minded, which makes also a huge difference compared to previous experiences with players like Ogone/Ingenico and Atos. Uncomparable. Now guys, please, stay at the top. When you go on performing, we can devote all our attention to the business side of our customers and not to PSP modules bug-fixing. Take care.

MultiSafepay is a fine partner of our platform (He...

MultiSafepay is a fine partner of our platform (Het Laatste Tafeltje), with our many payments per day we hardly ever encounter problems with MultiSafepay. In communication they are clear and always respond quickly to questions or other contact moments. The system works easily and is very clear. When we want to make comments or other changes, they think along from the customer's point of view.
All in all a nice cooperation!

Towel toiletpaper.nl Amount: 85.72 EURO Descriptio...

Towel toiletpaper.nl Amount: 85.72 EURO Description: Order number # 000029298.
I receive a number of reminders from this company within days. Incorrect because this order has already been canceled.
Sloppy and very pushy!
Best not with companies that work with Multisafepay!

Reliable and professional party.

Reliable and professional party.
We have been working together for more than 7 years and this to great satisfaction.

Multisafepay is a great partner to work with. Our ...

Multisafepay is a great partner to work with. Our customers can start working with them as a payment provider within a day.

If our customers have problems, ambiguities or wishes, this can often be solved or realized quickly. I have a lot of contact with our partner manager Khadija. No problem is too big for her and I have never heard the answer no. Provided the question is real, of course!

My experiences with Multisafepay have always been ...

My experiences with Multisafepay have always been very positive. Both the services they offer and excellent customer service. You are helped quickly and adequately and they also like to think along with you. In addition, Multisafepay is at the forefront of payment services and developments. You therefore know that you are in the right place for the future in e-commerce.

Multisafepay have been connecting web shops for BV...

Multisafepay have been connecting web shops for BVB Media for more than a decade. Multisafepay's personal approach is helpful and always involved. The dashboard in which you can create shops works well and makes it possible to create multiple shops. Multisafepay is open to customization and proactively thinks along with us. Multisafepay is therefore the ideal partner for us in the field of payments.

For 4 years everything is fine then ....

For 4 years everything is fine then ....
Here's what happened to us in November with Multsafepay which I have been using for 4 years.
Suddenly they told me that my account is under review and after about a week they ask me for a deposit of 11,000 euros,
Reason? in my e-commerce I have included products with a very high cost and therefore with a high risk of fraud.
Given that in one year the chargebacks received are counted on the fingers of one hand, I considered their requests incorrect as they were made in a key period for those who sell online only 2 weeks before black Friday, I closed the relationship with them.
Bad and extremely incorrect

MultiSafepay is a great partner to handle the paym...

MultiSafepay is a great partner to handle the payments from our webshop. The service is excellent and the contact with MultiSafepay is well arranged. If you have problems with payments, you will be well helped.

We have been working with Multisafepay as PSP for ...

We have been working with Multisafepay as PSP for years and are satisfied with this. Nice contact with our account manager, a user-friendly interface and regular heads up about new developments.

Working for 3 years now with Multisafepay and noth...

Working for 3 years now with Multisafepay and nothing more than praise. If there is something you will be helped very quickly. You are also well thought along with you. The software (backend and app) works well.

We have been working with MultiSafePay for years a...

We have been working with MultiSafePay for years and are very satisfied with their services. Personal contact, clear prices and many (including international) payment methods are offered!

Top company, neat and smooth payment processing an...

Top company, neat and smooth payment processing and good customer service. Neat pricing and good service!

We have been a customer with our webshops for 10 years and there have never been any problems that we had noticeably affected.

We are very satisfied with the expertise of Multis...

We are very satisfied with the expertise of Multisafepay. They are a great partner and handle fast processing and give good advice. They think along with you and the lines are short. An absolute must!

One of the most cost-effective PSP that I have eve...

One of the most cost-effective PSP that I have ever had the chance to work with. Not only they offer easy to integrate plug-in solutions, indeed they have always answered exhaustively to my inquiries.
Keep up the good work!

So far a nice cooperation. I have specific contact...

So far a nice cooperation. I have specific contact with Khadija,
that helps us well. This is the preferred payment platform for us.
I experience the backend system as clear. Rates are competitive.

Don't pay using this scam CC collectors. They coll...

Don't pay using this scam CC collectors. They collecting the CC information and charging you. After that they deny to refund. Pay attention to the fact that their website have only format SSL certificate, there is no confirmation that they are the real company!

Service is not known at this company. In the case ...

Service is not known at this company. In the case of claims, there is no listening and the account is simply blocked and the money is returned to the customer, without us being given the opportunity to explain it as a customer. Stay away. Enough other and better providers.

Very professional company. Think with you and supp...

Very professional company. Think with you and support where necessary. Competitive prices and reliable payment platform. This is what you need as an entrepreneur. Top, keep it up