marco de grazia

Review of MultiSafepay

For 4 years everything is fine then ....

For 4 years everything is fine then ....
Here's what happened to us in November with Multsafepay which I have been using for 4 years.
Suddenly they told me that my account is under review and after about a week they ask me for a deposit of 11,000 euros,
Reason? in my e-commerce I have included products with a very high cost and therefore with a high risk of fraud.
Given that in one year the chargebacks received are counted on the fingers of one hand, I considered their requests incorrect as they were made in a key period for those who sell online only 2 weeks before black Friday, I closed the relationship with them.
Bad and extremely incorrect