A disaster. Does the plumber not call me and give me the budget before coming to see the damage ?. 90 euros + VAT for putting a silicone thread, the same thing that insurance offers me, so why hire this service if it is the same price as usual? And don't miss it, the man still tells me that "we can reach an agreement outside of multi-assistance". Shame.
A complete disaster. I have insurance with Segurcaixa, I had a water leak and several multi-assistance operators entered my house and each one worse. From the plumber, the painter, the painter or the mason all fatal in addition to a telephone service also quite painful. I also spoke with a supervisor, one Yolanda Zapata and could not be more edge and unpleasant. I do not recommend it to anyone.
They have no organization to act in the claims and for a simple pipe break 4 operators intervene, the plumber, the operator who breaks the wall, the painter and the carpenter this translates into an eternal accident and the client dizzy with so many appointments and operators different, also among the operators there is no coordination and one does not know what the previous one thought or did. In short, a service disaster.
Multiasistencia France - platform belonging to the Allianz group - management systems (computationally speaking) ancient and mismanagement of the person in charge of dozens of people who do not receive adequate training and a salary commensurate with their responsibilities to the least life are left doing hours underpaid extras. Company used to hire through ETT during the first 6 months. These workers have virtually no rights compared to employees hired, the worst is that those responsible for the group and will confirm this. There is a constant hidden fear. The working environment is very bad, no matter the customer satisfaction measure for all times because those responsible charge for calls and no matter who is on the other side of the phone or what the problem is. There are no right tools to the 21st century still anchored systems 70. Terrible in all aspects but worse psychological abuse employees.
Very serious and professional company. Of total confidence. They do their best to help their clients.
1 month and a half to repair A broken pipe ... It has been 2 months since the claim began with the insurer. It is processed by Sigma, just in case. The plumber came a month and a half and last Monday, 2 months after the incident, the bricklayer calls me to cover the gap (I can not use the shower because they have not covered the hole). Well, call this man in question, with a hidden number and tell me that he canceled the appointment because he has a doctor. But the next day he goes to repair it ... Well, I'm still waiting for him to deign to call. My waiting time also has a price. And if it's not coming, have the decency to call. Oh, and forget to call Sigma headquarters. It is a machine that puts you on hold for more than 20 minutes. They never pick up your phone. If you want to bill them a good money to 902, of course they have the bargain mounted ... So nothing ... 2 months and what you will go dark with a sinister. The same for 2020 comes the bricklayer and the painter ...
The worst company I have worked with by far. Vomitive.
It's been a long time since I felt so happy and integrated into the workplace
Attentive people, correct treatment, assistance company of several insurances, if you speak French they also attend France from here, good working environment at first sight.
I have been working in this company for many years, but I cannot take it anymore. I have decided to leave. We are many employees and there is everything like anywhere, but here there are bad people, who dedicate themselves to hurting others without impunity and nobody doing anything. . Jo .. Ma ... Lop .. Ga ... a
a pathetic being who believes something or someone, but he is only a bad person, always stabbing in the back, making fun of colleagues and bosses, (he, who is ugly, bald and dwarf on top, will have a lot to say). In addition to escaping day after day also from work and borrowing money from the company ... if the bosses saw what we have seen some and how they use their working hours ... Hopefully someone will definitely put it on their site because the company doesn't deserve people like this there. A pity, I leave great companions there.
Without a doubt the worst company I have ever worked with. Don't expect anything good
They really are scammers. I have been blocking compensation and compensation for more than 1 year. Above if you call, they call you a thief and tell you that you lie. In fact I will file a lawsuit. They are real thieves with capital letters.
Painful, unfortunate service, lacking in professionalism. They make you lose a lot of time and do not solve anything.
You come to fix the skirting, you take two months to come, average and install it! You stay short, not happy with that you come, three weeks later, and you make me the "fix" to put a splice on top of another color, and you stay so comfortable. Now the problem is that I have no way of contacting you on the phone because you do not have telephone attention, a shame
It is my workplace from Monday to Friday, my second home to go not to say that I am more here than at home, I am delighted
Sigma Reparaciones (company of the multiasistencia group) is the company that works with my insurance for repairs of household appliances. Three times I've needed it just one have sent a professional and was the first, a long time ago. The last two send people who do not know where they are going. Neither are professionals, nor do they know how to deal with the client. One of them came to repair the refrigerator and I drilled the circuit to put gas. In the end I had to call the house and the breakdown had nothing to do with it. What's more, that type of refrigerator never loses gas. You just had to change a probe. And the next was to change the drain hose of the dishwasher. Just seeing it was clear that the hose was broken. Hose that I have changed after requesting it online, because I am still waiting for you to call me to give me the price and delivery time and 1 month ago. The latter did not even know where to open the dishwasher. Regrettable. Timan the final client and his client that is my home insurance
Messrs of Multiasistencia:
Let me congratulate you for your Quality Service. After the visit of his technician and the unfortunate response of the service over the phone, he made me think that he had found a "little serious" company.
In the next domestic breakdown (hopefully it will take time to appear) I will not hesitate to use your services
a cordial greeting
Arrogant, haughty, they make you spend 10 euros on transport to Tres Cantos for nothing ... And that you previously do a test in the ETT on the basis of which they quote ... In short, if you have a certain age and see that They will not be able to manipulate you at will, they discard you ... The usual.
If you are over 40 years old, do not waste time participating in their job offers, they are completely excluding older people
Multiasistencia French platform. Living multicultural environment with mostly friendly colleagues. Supervisors who take themselves as the gods of the world and cannot even solve certain problems. After 3 weeks of training, I was dismissed without being able to demonstrate my abilities, and as a reason according to them, my level of French is not up to par yet I passed the interview perfectly. But in reality they are unable to notice the pedagogical incompetence of their trainers more specifically a certain Philippe. And as long as there is an educational deficiency there will be no return. And this is precisely what also explains the lack of know-how of the supervisors.
Great service. Exceptional treatment.
They provided a damp paint service. They were very effective and precise.
A DISASTER. ALLIANZ INSURANCE COMPANY REPAIR COMPANY. DES-COORDINATED, LITTLE OR NOTHING PROFESSIONAL, INFORMAL, CHAPUZAS. THEY ARE ONLY LOADING THE COMPANY'S PORTFOLIO. CLEAR THAT NOBODY CARES!
THEY SAY SERVE OF EXAMPLE IN BUSINESS SCHOOLS AND UNIVERSITIES, CONTACTING ME THAT I GIVE YOU 5 PRACTICAL CASES TO DEVELOP IN THE CLASSROOMS
multiassistentie.com
