Had an ultrasound done by Chris Lawson - he was ace! So helpful - friendly, thorough, informative and patient with all my questions. Really helped me understand my options and took the time to ensure I had all the info I needed. A role model for all other staff and radiologists at the clinic.
I needed to come get an MRI on my left knee. Booking team was very easy to deal with over the phone. Appointment was made same week and Doctor saw me right on time. I was in and out of the clinic in around 30 minutes. Staff was extremely friendly and focused. Will definitely choose them if I ever need to again!
This review is a long time coming. I have been referring my patients here over the years and found the service to be outstanding, from reception right through to the radiologists. When I have an urgent request, genuine efforts are made to accommodate this. That said, they are skilled and first-class where it most counts - imaging and procedures. This is why I always refer my family members here. A great service for a great city!
My boyfriend got an appointment at this place straight away which was great considering he rang around a few places which were all fully booked for weeks/months.
However, what should have been a 15-20 minute job took close to one and half hours due to being forgotten and put down to "miscommunication" between the staff.
Parking is scarce, there is a Wilson's close by but you need to shell out $20 for an hour or park a few blocks away in 1-hour-meter parking for $4per hour which is not ideal if you are in crutches (such as our case). And possibly may have gotten a fine if made to wait that long.
Overall dissatisfied with service, didn't look super busy during the 2pm appt time so may have been a one-off.
This clinic was the only Radiology clinic in Melbourne that had not received below 3 stars on Google. I am so happy that I booked in with this place because my experience was fantastic. Booking was seamless - I made a booking enquiry online on the weekend and received a call back Monday morning. I received 2 follow-up calls to confirm my booking. The receptionist was kind and polite but my radiographer, Steven, was my favourite! I am claustrophobic and was extremely anxious before my procedure. He spoke so calmly and kindly to me, allowed my partner to come into the room with me and was so understanding of my feelings. We took everything as slow as I needed and this really helped me stay relaxed and calm. I highly recommend this clinic for anyone who has a stressful time with procedures of this nature.
George correctly diagnosed a chronic shoulder injury that had eluded 3 other doctors. His treatment was instantly successful. I cannot sing his praises highly enough!
ON-TIME, COURTEOUS AND PROFESSIONAL
Was able to get an appointment for a foot X-ray very promptly.
I was seen on time and the whole process was complete in about 10 minutes and I was able to leave with my images in hand :)
Comfortable reception area. Very accessible from Victoria Parade trams and Parliament metro train station.
As you would expect in a medical clinic, people with mobility issues will have no issues with access. Customer rest room available. Clinic is in a building with other medical services and a cafe.
I just had MRI here. The great experience really enlightened my day.
Friendly and patient staff!
Professional and efficient service!
Strongly recommend to everyone!
Dr. George Koulouris and team at Melbourne Radiology made an incredible effort to help me with an injury - I was not only provided detailed information about the current status of my knee, but also some really useful short term and long term recommendations to address it and get me back in action. They went above and beyond my expectations for a radiology clinic, and with bonus good humour and friendly service throughout. Highly recommended.
I would like to thank this clinic after my epidural treatment I have been pain free. It really good that there a clinic that provides for lower income people many thanks
melbourneradiology.com.au
