The manager at this location is very Professional ...
The manager at this location is very Professional and helpful and loves to make her customers day
The manager at this location is very Professional and helpful and loves to make her customers day
There are much better places to patronize. I WAS a longtime customer and a frequent visitor of this particular location even, but as of today, this lame and quite frankly, very unprofessional outfit will never hurt me or my business again nor will they see another dime from my pocket. Saturday, last week and Monday (today) I was discriminated against and denied service. I was also made to feel like I was untrustworthy, shady and basically a criminal for giving this company too much business!!!!.I was asked what I did to deserve the checks I was cashing and asked my relationship to the check issuer.
Because I had used their services recently (within a one week time frame) in order to cash multiple checks , I was denied service to cash another check until the others cleared. I thought this ridiculous due to the fact that I have cashed at least 20 other checks in the past months from the same issuer and by me, the same drawer and all of which were good and they had no problems with. I even provided all of the accepted forms of identification which according to their rules is not even required as long as a single check amount is lower than $1000.This rule of waiting on past checks to clear prior to cashing any others was never mentioned to me before. Not only does this hurt my business, but I suffered unfavorable consequences at work due to their lack of service and improper business practices. This rule came out of nowhere and all of a sudden when I complained. Checks that were cashed more than 6 days ago still have yet to clear, or so they say. That's right, this "titan of industry " can't even cash a small check for their patrons if they have already cashed another within 6 days! They should not have the right to name themselves the check cashing store because they dont want to cash checks and dont care about their loyal customers whom have paid their incredibly high fees for many months. The employees are rude to this fact and crow statements like " We can deny anyone we want because we ain't got OUR money yet!. " all of this said with a smirk and ghetto headshake Saturday. Not to mention other shady stuff like the complete lack of diversity of employees. I have also witnessed when this location could not cash checks because they ran out of cash money! A check cashing store without cash!!..Dont ask to speak with a manager either, you'll be given a customer service number to call. Even better, if its Saturday, the customer service department will be unreachable because they do not work that day eventhough their stores are open hmmmmm It is very obvious that this is an unprofessional company that consider their customers an inconvenience and a problem. It was made clear to me that they dont want or need my business.
The Check Cashing Store is a very costly option of cashing checks. This is why their website does not detail their prices, so I visited the store and took a picture of the prices to share with those of you who find yourself seeking a means of cashing a check and are trying to remain in a budget.
JhanNai Licet they were very good help and very professional
First time visiting this location. Quick, clean, affordable.
Licet and Savannah were extremely helpful. Everybody always has a great attitude.
Lizzett is FABULOUS her staff is nice her store is clean and have good service i been doing business with this store for years and I m a satisfied customer
Savannah and Nina hard workers they cashed my check fast there good vibes
Amazing service a fast service very professional and willing to help out
Girls in office are great but cashing checks are a little expensive