Moss Pointe Apartments Reviews

I've lived here for the past two years. Best apartment complex I've lived in. Craft nights and bingo nights are the best. The residents are fun and friendly. The staff goes beyond and above to take care of any issues that arise. #taraformanager

I've lived here for the past 3 years, it's been a nice and enjoyable living environment. The maintenance and office staff have been wonderful, and I would like to thank Holly and Tara for being such a great assistance to me during my stay here. It has truly been a pleasure being a tenant at Moss Pointe.

I ve been living here since March this year & Rajene & Tara in the front office are AMAZING. I don t have to wait long for maintenance at all. If I put in a request, it ll either be done that same day or the next. The neighborhood is quiet, my neighbors are nice. I think this is the best experience I ve had renting!

I truly appreciate Holly and Tara for helping my daughter find a place in Georgia. We are out of state and knowing she will have those two girls in the office made our decision that much easier.

Prior Resident Review. First Community was the managing agency. This is a very nice community to stay in. The location is great; the office staff is always very attentive; service is exceptional. Always had a solution to any problem I had; problems being very little. Would definitely recommend as a place to reside. :-)

Great place to live with very helpful and understanding staff. The customer service and maintenence are exceptional. This place is perfect for Scad students looking for a safe and clean place to call home without high prices and a far commute.

Not a bad place to live as far as the appearance of the actual apartments go. A bit pricey for what they are especially when they up the rent on you each year. There s also no storage in them. There s two baby sized closets in the bedroom and that s it. The problems really aren t with the place itself though. It s the management. Quick to hit everyone with any fine they can but don t do anything to make the place better. Want to take your trash out? Hope you feel like going to the opposite end of the complex as there s only one dumpster. Don t sit your trash outside your door for a short period of time unless you want to pay the $50 fine for it. Want to do your laundry? Roll the dice because you ll probably end up with completely soaked clothes (or the washer still filled with water) when your washer is done. Not to mention the laundry room is always trashed. Want to use the pool? Have at it but have fun getting kicked out by the police because it s 8:00. Doesn t matter if its still daylight outside and 90 degrees, get your stuff and go home. Oh you were grilling food? Too bad, leave. It s always a great sight watching families with their kids getting escorted out of the pool area by the police. Want to use the gas fire pit they have in the pool area at night? You can t, so too bad. Better enjoy that fire while it s 12 noon and 97 degrees outside. Want to bring your dog to the dog park? Make sure they ve taken their flea meds because there are fleas in the dog park, poop everywhere, and it hardly gets maintained. Place could be one of the better places to live around this area if management made the effort to make it better.

The new renovations are very nice. The staff members are extremely helpful especially Ashanti.

Cons:
1.Thin walls- you can hear neighbors next door talking and playing music all the time. I ve reported my neighbors plenty of times, but nothing was done about it.
2. You can hear the traffic from Abercorn and the Security alarm from Ford-ANNOYING
3. The drain in our tub never worked, even though the maintenance man attempted to fix it.
4. ROACHES ROACHES ROACHES ..... EVERYWHERE. We basically lived with them ..

PROS-
1. Very nice staff !
2. Close to Everything such as Walmart, Oglethorpe Mall, Fast food, Grocery stores.

The windows and buildings are outdated for what they are charging. The only plus is the clubhouse but I I dnt live there. .My apt is on Abercorn st. side and throughout the night I find myself waking up to cars racing down the street because the windows and walls are so thin. yu can hear everything including the music coming from across the street, From the car dealership that plays all night. when someone is passing by your living room yu can hear them as well. Due to the the apt being set up like a motel .There has been a wet spot. On the roof of my ceiling since hurricane irma no one has come to fix it . (pictures below )oh yeah and the spiders are everywhere find myself killing the spiders from all sizes But, we pay for pest control . Separately from the rent. yu can smell the cigarettes frm outside your living room if some one is on the balcony .

Moved out of Hunter Army Airfield to Moss Pointe and it was the best thing ever. Saved more money and the experience was overall pleasant. The staff was so friendly & attentive. The apartment itself was cozy and a great size for my husband & I. Definitely enjoyed Savannah more once I moved in there

First Communities Cares! New Management!

We are glad you have chosen a First Communities Apartment Community as your new home. First Communities prides itself on customer service and wants to go the extra mile to make your living experience with us as carefree as possible. We hope you love the new Grilling Station at the Pool and the Amazing Dog Park!

I love my home! And for where it is located, and the price with updates,is amazing! And the staff is A+,
Which is really important, went to view other apartments in the same area, and I hate to say, they don't compare to Moss Pointe, overall
I would give this place I call home

The front office staff are rude and truly dont care about the people living in their apartments the maintenance sucks as well we were told our entire apartment almost caught on fire because they didn t do the electrical work to the breaker box right what so ever it smelt like a dead animal anytime you would turn a switch on because of the wires burning all they truly care about is getting your money and will fine you on anything just to get it accidentally overpaid on rent one month but someone how the staff has no clue where that extra money went because it surly didn t go towards my account I recommend finding any other apartment and there are plenty of them right beside this one in town oh and for internet according to xfinity you can t get the best internet you can get here because when they updated the apartments they left the 10 year old internet cables in the walls and refuses to upgrade them

The staff was very professional. All of my questions were answered. The property was well maintained. I was impressed.

I know it's my responsibility as a dog owner to watch my dog at all times and the one time I look away for 5 minutes I didn't notice he used to be rest room just that quickly. Instead of the guy (who was watching the entire time) notifying me or warning me he runs straight to the office and I get hit with a fine in less than a hour.. I follow the rules to the best of my ability and pay my rent on time ever since I've been here and now this happens. Money doesn't grow on trees, everybody ain't got it.

I lived here for a little under a year, and I never had any issues. The one bedroom is a perfect size. Its cozy and comfortable. Maintenance has always responded to my requests, even came and picked up a waterbug for me when I was hysterical. The leasing office staff, especially Holly and Tara, are nothing short of amazing. They will work with you and your situation, they are polite and most of all, they try. I hate I had to break my lease, but if I ever had to move back to Savannah, this would be my number one pick. Thank you all so much for your willingness to help me, your kindness and your hospitality. <3

Moss Pointe has been a great experience for me the ladies in the office are super helpful towards any of my questions and needs maintenance always fixes things I highly recommend ppl 2 move here !

Moss Pointe Apartments!
By far the best apartments in Savannah, GA!
The residents are always receiving compliment cards & the leasing office staff is amazing. The complex is quiet & well maintained. The pool is a definite plus! The apartments are spacious with a very clean and modern look. The bathrooms are just like the bedrooms, huge! The closets are a very generous size & I love the outside porch area. Moss Pointe allows your four legged family members as well! I highly recommend these apartments! Definitely give them 5 stars! Best kept secret in Savannah as far as apartments go!

Outdated very poor security. Thin windows are thin. Tenants are noisy.You can hear the tv two apartments down. You have tenants that let their animal use the bathroom any and everywhere and they don't clean it up.The trash area smells. Trash is constantly left on the outside of the compactor. They leave furniture and old mattresses out. Apartment is drafty and you can hear the traffic from abercorn. Very poorly insulated. Spiders are plentiful.

Great Staff and excellent service! I love living here and it s very convenient to the local Mall and shopping centers!!

There is always an issue with the washer and dryer!!! I moved in at the beginning of April and from now until then the laundry room is horrible. This needs to be fixed ASAP. Each time it s a complaint it seems like it gets worse! Please be advised!!!

I made an appointment to take a tour and loved it!! The two ladies in the office, Tara and Rajene were very friendly and welcoming! I love the dog park and pool area here! I can t wait to move in!!

My experience at moss pointe is awesome. I have lived at many apartments and they do nothing for the residents. The staff is great, pleasant and fun to be around. It would be awesome if Tara would get the managers position. She is awesome. ## Tara for manager...

Changed my review because my experiences have changed. Glad to be a part of this community

Love these apartments. They've been beautifully renovated recently. The community is safe and close to everything...both malls, historic district, SCAD, Armstrong, HAAF. Additionally, Moss Pointe's staff and management team is top-notch! Always polite, helpful and accommodating.

Very Nice Staff & Patient Love It You Can Get My Stars

I love living here! I fell in love with the model when I first took a tour and applied the same day. My apartment was clean and freshly painted! This was my first apartment and the staff really set the tone for me! Very friendly, welcoming and helpful.. I recommend Moss Pointe to any students moving to the area!

I moved to Savannah GA little over a year ago. From the moment I toured Moss Pointe I knew this was where I wanted to be. The staff makes you feel important and is always there when you need them and go above and beyond. I am happy to call them all friends. Just a simple wave and a smile from staff and residents every day when you drive in from a long day at work makes you feel at home.

Moss pointe has truly been a great experience For me and all of my needs thumbs up to you guys and welcoming aboard the new face to team Rajene she was so great with me on the phone when I needed help maintenance request and was so patient with me

Cozy apartment, nice amenities, & friendly staff. Parking is HORRIFIC. Only downside of this apartment.

Very nice apartment complex with kind staff. Tara especially is a very down to earth and friendly person to work with. I would highly recommend this complex for students looking for a safe and affordable place to live.

Great people!! They Always have fun events going on for the residents!! They are dog friendly!!

First apartment my husband and I got together. We started at the smallest 1/1, had a child and upgraded to a bigger 1/1, and lived with some roommates for a while in a 3/2. Everytime we needed to make a change in any apartment at any time, the staff - and especially the property manager, Holly - were always very kind and helpful. I always felt terrible anytime I needed to go to then cause they had a lot on their plates - they were always planning events or trying to help someone else out - and I was always told, "No, it's okay, we're here for you."

They're constantly doing things for their residents, whether it be socials for small businesses. I still Follow them on FaceBook and they celebrated Resident Appreciation Week all week long with different fun things in September! They "delivered gifts" with packages that hadn't been picked up before closing the office for Christmas break; I would make cookies or cupcakes for holidays and our first Christmas there, made them gift baskets and they were always incredibly grateful.

Maintenance was always stellar and amazing. Mr Jimmy - who I believed is head of another property now - and his wife were always super kind and helpful to residents, even outside of regular maintenance. The rest of the maintenance crew I knew I don't believe are there anymore, but were always awesome. Would get work done in a timely manner and talk with you, get to know you. I was even friendly with a few neighbours, one whose children used to play with my daughter.

I've never had a better living experience anywhere. Out of any of the states I've lived in and different properties. Under different management companies, we unfortunately couldn't afford to stay there when our last least was up in Feb/March 2018 and I'm not exaggerating when I say I cried. I get sad now when I miss Moss Pointe where we are today and when we drive past it.
We're hopeful that in April 2020, we can move out of where we ended up and praying that out of our options, Moss Pointe can be a viable one again. It will depend on my husband's work location and payr at the time, but I told him I want to go home.

One of the best places I've lived in Savannah. Great management and informative staff, quality maintenance, close access to all parts of our area. I definitely recommend to friends and newcomers.

I have lived here for a few years now and I love it! The staff in the office and maintenance are great from Holly to Tara, and the new lady! (whose name I can't remember at the moment) Service orders are completed in a timely manner and I really do like how interactive the leasing office is with the Moss Pointe community. There are always events for residents to attend and enjoy.

These apartments are dirty an they have a group of kids in the neighborhood who are breaking into cars everyday an the office could careless, the only thing they tell you is it s not our responsibility what happens to your personal belongings you also can t even have a chair in front of your porch for over 24hr without them putting a lease violation on your door, so if you want your car constantly getting broken into an if you constantly want the office harassing you an leaving notices on your door and handing you fees left an right then this is the spot for you

I've been living here for a little over a year now, and I know I made the right choice to move in. The main office is always super helpful, and they constantly interact with the moss pointe community by hosting little events!

We love the updated pool and clubhouse area, which include a covered grills for entertaining! The gym, dog park and clean laundry facilities have been great! All of the neighbors we ve met are lovely as well. The management is extremely friendly and punctual if a problem occurs. Security is always around so safety isn t a concern. Very convenient location!

Great people and decent housing, but our power has been flickering for the last two months and they have said they will fix it twice now and have yet to do so. We have sent countless emails regarding the situation and nothing has changed. It's effecting our school work and ability to function around the apartment.