Moreland Properties Review

My wife and I recently moved to Austin from out of state and were referred to Mary Jane Moran by an acquaintance. Working with Mary Jane was a great experience and I would not hesitate to recommend her to anyone looking to buy or sell a house in the Austin area. So now for the specifics:
* During our first conversation, Mary Jane took the time to really understand what it was we were looking for both in our new home and in our new community. When it was all said and done, we ended up with something different, but more on that later.
* Shortly after our conversation, Mary Jane sent me a number of MLS listings to review and discuss with her. In looking at them, I could tell that she had spent a good deal of time thinking about our needs and really tailoring the search to fit our criteria.
* Mary Jane was able and willing to dedicate the time needed to help us find a house. In the very rare case that she was not available, she had her assistant available to show us properties.
* Mary Jane is very knowledgeable about Austin. Over the course of our almost five month search we looked in Tarrytown, Central Austin, South Austin, Eanes, Northwest Hills, Circle-C and points farther southwest. She could provide us a depth of information about all of these areas - not just the housing that was available, but also information about commute times, schools, the "personality" of the areas, local resources and shopping, etc. All of this was very helpful for us as we had little familiarity with Austin.
* Mary Jane was willing to do whatever she needed to help us find a house, whether it was contacting builders for information on upcoming inventory or arranging showings at FSBO properties.
* She paid attention to our likes and dislikes throughout our searches and used that information to guide our search.
* When it became clear that we were going to have a hard time finding what we wanted in our initial search area, she was able to think out of the box and help us identify other areas of town that would meet our needs. We ended up in a part of town that we would never have initially considered and after almost a month of living here we love it.
* She was willing to offer her opinion, both personally and professionally (which I really appreciated), but never pushed.
* Throughout it all she was cheerful, optimistic, professional, and a pleasure to work with.

Doug Roberts has helped me through several transactions. Always professional, never pushy, and very pleasant to work with. Thank you Doug for all that you have done and continue to do.

Tried working with Ronald Smith on one of his listings in San Antonio. Never returned my phone calls or emails about the house and it ended up selling to someone else.

I have used Jan Moreland for several years now and every time I do I have an incredible experience. She is always punctual, professional and super knowledgeable and genuinely pleasant to be around. I have never done a deal with Jan that didn't close and go smoother than I thought it would because she is always five steps ahead of me. I can't imagine using any other broker.

I recently accepted employment in Austin and needed to find a new home here fairly quickly. My wife and I were moving from DFW, and we knew almost nothing about Austin residential property. On the advice of a close friend, we called Debbie Gainer to talk about our search for a new home. After speaking to her for the first time, I realized Debbie was an experienced, knowledgeable professional, and was the right real estate agent for us. We sent her a list of requirements for our new home, and the addresses of a few properties we saw on the internet. I identified my maximum commuting time and distance from home to downtown, and our price range. Debbie went to work on our list and was ready within days, scheduling showings for all of the houses we asked about, and many more she found that met our criteria. The following Friday, she showed us five houses. The last house Debbie showed us was perfect for us. She helped us put a contract offer on that house the next morning, then we loaded up and looked at four more showings, until we got word from the seller's agent. After some back and forth, we had a contract. Debbie's advice helped us secure the property well below asking price, a really great home in a great location. Debbie referred us to a professional inspector and solid title agent, helped us with home warranty information, and provided all sorts of advice on moving to Austin. We closed today, 17 days after our first phone call with Debbie. She made it happen for us, and we never felt rushed in the process. Debbie is not only our agent, she also our first new Austin friend. She has our highest recommendation.

Sean Kubicek is possible the worst realtor ever. Have reached out to Moreland multiple times for help with no response. DO NOT USE THIS COMPANY.

Worst agency and agents I ve ever had the displeasure to work with. Gross incompetence, failure to follow up, screwed up contracts and obviously not liked by other agents or agencies.

I attempt multiple times to speak with Emily Moreland about her agents but never responded.

Was forced to fire them and of course the agent acted like a little girl and threw a fit over email.

Do yourself a favor, avoid this place like Covid-19.

Moreland property is excellent service explains everything so clearly . Recommended to everyone

By Far the Best!!!!! I Recommend Them Above Everyone