Monaco Telecom Review

monaco telecom is a professional scam artist who rips off everyone who uses roaming. After opening Google Maps my account was debited with more than 30 within one minute!!

Correct and quick service, friendly and efficient staff

I have been a Monaco Telecom customer for a few months, I am very satisfied with it, the sales and technical department is very fast, the sales people are very friendly, the prices are identical at the price of Orange France

Be prepared, courteous and with the right advice. Every time I go for something I am satisfied, kindness is the right way to welcome customers ...

The worse call center/customer service ever seen in Europe....

Nice employees and good service. As I arrived at "rush hour" I had some waiting time.

The personal is very kind and professional. There is not much waiting. You can always have good advice for your purchases.

I think the Monaco Telecom, being a monopolist in Montecarlo of telephony service, TV and Internet could do so much more and be more aggressive as rates. Instead I know they find much more interesting offers in neighboring France or Italy.

We do not care about the beauty of the premises! The interesting is the service rendered.
Regarding the new box, it was an obstacle course full incompetence, apart from a convenience store came twice that deserves a bravo. This property does not even answer the recommended letters! On the other hand, some phone repair people are very friendly and competent (woman), while some other (man) wants to hear nothing of your problems, everything is your fault, your software etc ..., this which is absolutely not the case. They still took 15 days to realize that they did not perform an activation operation! The accounting consulted by tel. was very good. Rates are also high compared to neighboring countries.

I worked there 10 years ago and I'm still a customer!
Technicians and sales people follow their files and invest in their work.
I met my best friends there!

Space, friendly and available advisers but packages at completely unreasonable prices. When you live in Monaco ..... No choice! The piggy bank takes a hit. It is the price of non-competition.

Nice shop, well stocked. Sellers very attentive and competent.

Boutique beautifully redone since the works, good choice of mobiles and a beautiful catalog of accessories (helmets, BT speakers, VR glasses, etc ...).

Until now I was quite dissatisfied with the services provided by Monaco Telecom, but I was far from imagining as much incompetence and lack of professionalism. Friday in the middle of the afternoon no more internet and only the basic channels were accessible to me while I have an expert bouquet. I call technical service to let them know about the problem. A young woman puts me on hold for a good quarter of an hour to tell me that she was sorry (I've been using this phrase for more than 10 years every time I call) and that I could go the next day at the store and request a loan router. I go to the shop the next day and surprise "exceptional closure". I call back Monday at the end of the morning and after 50 minutes of communication (more waiting than communication) a very polite young man informs me that my line was terminated and no one could explain to me how it could have happened. produce !!! It is lamentable and inadmissible !!!! He still managed to reactivate my internet line via webmail and I thank him.

Great hospitality, very professional and always attentive.

Very friendly, helpful & technically skilled staff. Nearest parking is in Carrefour.

Competent team, very well received and very well served.

Paying a monthly subscription and the internet doesn't even work, they no intention to lift a finger to fix it, going to cancel soon.

Always well received by some people I know very well

Great welcome as a professional.
Impeccable service!
Delivery of a sim card by courier.

Very reactive commercial home unfortunately the tariffs practiced under a monopoly regime are much too high worthy of the stone age and the beginning of the internet ...
On the other hand technical SAV Competent and quickly available ...