Mobilehelp Reviews

We had an amazing experience with our service rep. she was nice and knew her stuff. Helped my grandmother find a great plan for her. Thank you!!

Excellent customer service. Friendly, accommodating and very helpful. John went above and beyond even when we lost connection he was able to get back in touch with me. Very pleasurable experience.

I was completely satisfied with the person who took me through the application. Looking forward to receiving the medical alert system
Thank you Donna!

The sales rep., Patrick was courteous. His explanations and answers to my questions and concerns crystal clear

The person on the phone was very professional friendly but sensitive to the needs of my dad. He was very clear in his voice and I could feel as though he was caring for my situation.

Lennie first talked with my daughter-in-law and so impressed her, that she told me to specifically ask for Lennie. I did have MobileHelp in-mind as one possible choice, but after talking to Lennie, I'm convinced this is the right choice for me. Also, Lennie has a pleasant sense of humor.

I had to leave another company because of poor communication and devices that did not work when I needed help. While looking for another company, Medical Help called and gave me a quote that I could live with. The devices were sent out immediately and set up was easy. Had one question and it was resolved immediately.
Had to call to activate part of it and the woman I spoke to was very kind and walked me through it.
The company personnel was very nice and upbeat. So far I am very happy.

I requested a quote from MobileHelp, and within minutes I was contacted by Nathan Carter. I wanted to look into finding peace of mind as my 83 year old mother had recently taken a fall. Nathan was not only informative, but a real pleasure to work with. We have signed up for their service for the next 14 months, and I have no doubt they will be everything they claim to be. Thank you for being there for my Mom!!!

I called Mobile Help for information on their fall detection system as my wife had fallen a few times due to dizzyness caused by a heart condition and I have come close to falling several times. Adrian took the call and we spent close to an hour talking, never once discussing price until the end. I decided not to look further as we wanted something that worked inside and outside the house, and could detect falls. Most other ads were indoor types and like Mobile, fall detection is an addition to advertised cost. I'm 84 and my wife is 80 and we like things that are simple to use. Getting 2 interchangeable systems was cost beneficial.

I can highly recommend Mobile Help as one of the finest companies I have had the pleasure
to have purchased their system from.
Their Customer Service is outstanding.
was assisted by Willie tonight, He gets
5 Stars as well. Ida Wax