MLS has been a great partner. The very rare occasion we need assistance, usually having to do with our side, not theirs, the issues are resolved and we are fixed quickly and efficiently. We are very please with the service and professionalism of the entire staff.
10 Reviews
The service was outstanding and immediate! Our company used to be with Managed Solutions and it might take a couple of hours for a ticket to be issued and for a call back from IT support. Both Isaiah and Brendan were able to walk me through the solution process and I was able to use the camera on my phone to show my screen which was fantastic. Keep up the great and superior work! I will be spreading my positive experience with MLS technology with my co-workers.
We've been working with MLSTG for several years. I can't imagine our business running as smoothly or progressively without this group as our technology partner. Not only have they kept us running, they've helped us improve our security infrastructure, and held our hands through several major network transitions for our small business, . The recent shift of our team to remote work was handled with technical expertise, organization, and clear process. Our team was well positioned to easily make this shift because of the work and commitment the MLSTG team put in for years prior. The team is obviously composed of skilled technicians and engineers, but they go far beyond the competition with their professionalism, strong communication skills, value added perspectives, continuity of service, humor, kindness, and willingness to partner with additional consultants on complex projects for our business. The team is outstanding and has obvious synergies; they've handled our technical needs with as much grace as our behavioral meltdowns. They are a world class group managed by high octane leadership team, and they've made a positive impact on our team's productivity, our security posture, and our bottom line.
We appreciate that the whole MLS team is responsive and knowledgeable. Regardless of the technician who answered the phone or picked up the ticket, you can count on getting issues resolved, with no escalations or delays. They also have efficient internal systems to update our company s processes and requirements, so we do not have to repeat ourselves when a recurring item comes up. Plus, they listen to what our business needs are and work with us to ensure our network and equipment meets our requirements. I would highly recommend them!
When facing technical difficulties with either my work computer or work phones, MLS is quick and very helpful to respond and assist.
I needed some security work done on my office laptop. MLSTG was able to work it out quickly and help me maintain the security on my Laptop.
The MLS staff are courteous, professional and PATIENT!!! Not being an IT/Computer savvy person AT ALL, I'm relieved by their knowledge and ability to FIND the answer, even if they can't right that minute. Friendly too! Thanks for all of your problem solving and taking care of us quickly and efficiently. Kady :)
The team at MLS is fabulous! Everyone is helpful, patient and really know their stuff. I would recommend them to everyone with no hesitation. Dan, Brendan and Ryan are just a few of my favorite go-to's. They are excellent!
Our firm has been partnering with MLS for several years now and they have met as well as exceeding our expectations. Working with MLS has been a source of comfort, knowing our business is safe and our data is secure. Their response time is above and beyond the norm. Their ability to provide pro-active solutions has made them invaluable to our daily functions.
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About MLS Technology Group
Need a responsive IT services team in San Diego? Check out MLS Technology Group! We specialize in managed IT services and cyber security for Life Science businesses.
MLS Technology Group: Your Trusted IT Services Partner in San Diego
In today's fast-paced business environment, having a reliable and responsive IT services team is crucial to the success of any organization. Whether you're a small startup or a large corporation, you need an IT partner that can help you stay ahead of the competition and keep your operations running smoothly. That's where MLS Technology Group comes in.
Based in San Diego, MLS Technology Group is a leading provider of managed IT services and cyber security solutions for Life Science businesses. With over 20 years of experience in the industry, we have built a reputation for delivering high-quality services that meet the unique needs of our clients.
Our team consists of highly skilled and experienced professionals who are dedicated to providing exceptional customer service. We understand that every business has different requirements when it comes to their IT infrastructure, which is why we offer customized solutions tailored to your specific needs.
Managed IT Services
At MLS Technology Group, we offer comprehensive managed IT services designed to help businesses streamline their operations and improve productivity. Our services include:
- Network design and implementation
- Server management
- Cloud computing solutions
- Data backup and recovery
- Help desk support
- Mobile device management
We use state-of-the-art technology tools to monitor your systems around the clock, ensuring maximum uptime and minimal downtime. Our proactive approach helps us identify potential issues before they become major problems, allowing us to resolve them quickly and efficiently.
Cyber Security Solutions
In today's digital age, cyber security threats are becoming increasingly sophisticated and complex. At MLS Technology Group, we take cyber security very seriously. We offer a range of solutions designed to protect your business from cyber attacks:
- Firewall protection
- Anti-virus software
- Email filtering
- Web content filtering
- Intrusion detection/prevention systems (IDS/IPS)
- Security awareness training
We work closely with our clients to develop customized security plans that address their specific vulnerabilities. Our goal is not just to prevent attacks but also minimize damage if an attack does occur.
Why Choose MLS Technology Group?
There are many reasons why businesses choose MLS Technology Group as their trusted IT partner:
1) Experience: With over 20 years in the industry, we have extensive experience working with Life Science businesses across various sectors.
2) Expertise: Our team consists of highly skilled professionals who are experts in their respective fields.
3) Customized Solutions: We understand that every business has unique requirements when it comes to their IT infrastructure; therefore we provide customized solutions tailored specifically for each client’s needs.
4) Proactive Approach: We take a proactive approach towards managing our client’s networks by identifying potential issues before they become major problems; this ensures maximum uptime with minimal downtime.
5) Exceptional Customer Service: At MLS Technology Group customer satisfaction is our top priority; therefore we provide exceptional customer service by being responsive & available whenever needed.
Conclusion
If you're looking for an experienced & reliable managed service provider (MSP), look no further than MLS technology group! As one of San Diego's leading MSPs specializing in life science industries cybersecurity & network management -we can help ensure your company stays ahead while keeping its data safe from hackers or other malicious actors online! Contact us today so together let’s build secure networks!
- Website
- mlstg.com
- Phone
- 858-605-7047
- [email protected]
- Address
- 16855 west bernardo drive
- Categories
- Computer & network security
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