Miss Dig Systems Reviews

I had an unpleasant experience when I called MISS DIG. I am hopeful a competitor emerges, because it would be unfortunate for all of us if we have to depend on MISS DIG as it is - with the person answering the phones being terse, rude and I would say not very good at taking notes/listening, not good at understanding north, south, east, west and other descriptive words relative to location, etc. When asked for where I am digging, I was concise and crystal clear and her read-back was inaccurate. I experienced concern over her competency. And her lack of interpersonal skills caused me an unpleasant feeling the entire time on the phone; it's disturbing that so many people are out there answering phone calls supposedly helping people.

Poor service the tech knew more than I did !he marked the cable under and item that hadn't been moved since before they buried my cable wire.

Very Effective. I must had done something wrong. Three sides marked was nice thank you. The one side that did not get done, was the only side we wanted done we are putting in a garden. Ticket B10730131

Gotta love the Miss digg system to save property and health it serves as the emergency hotline for Michigan

Utility Locate Documentation: Ticket A00630546

Men did a fast fine job. Thank You.

They came out on time& everything was great! One of the service men dropped his pocket knife at my house it's a nice one, anyway I can return it?

All bad reviews are because of utility employees.... I m not sure if everyone understands that miss dig is just a easy way to communicate to every underground utility company...

I work for a construction company and call Miss Dig often to locate utilities. I have always had a great experience when I call. They are very friendly and helpful. Even the first time I called and had no experience they were patient and guided me through the process.

I use Miss Dig frequently for my job and find the staff courteous- Lynn is one of my favorite operators. :) I do most of my locating online but do make many calls for emergency locating. That being said, it was changed to only one locate/ticket per caller this year. I see the necessity of not allowing many tickets to be done per caller but at least two would be nice. Earlier this year, I had an emergency that required two tickets and was difficult to describe. Luckily after calling back immediately for my second ticket, I did get the same operator so she easily knew my location.