Julian Land

Review of Miss Dig Systems

I had an unpleasant experience when I called MISS ...

I had an unpleasant experience when I called MISS DIG. I am hopeful a competitor emerges, because it would be unfortunate for all of us if we have to depend on MISS DIG as it is - with the person answering the phones being terse, rude and I would say not very good at taking notes/listening, not good at understanding north, south, east, west and other descriptive words relative to location, etc. When asked for where I am digging, I was concise and crystal clear and her read-back was inaccurate. I experienced concern over her competency. And her lack of interpersonal skills caused me an unpleasant feeling the entire time on the phone; it's disturbing that so many people are out there answering phone calls supposedly helping people.