These guys SUCK. After 5 tries, I m comfortable writing a negative review. Four laptops (one that took 2 months to get back after they misplaced it) were dropped off, 3 were deemed junk and a waiver of disposal fees was granted. An IPhone 5s with a cracked screen.. 13 weeks they had it (old phone fixed to have as back-up) and forgot/lost it.. they ended up finding and repairing the glass which fell out when it fell two feet onto laminate flooring.. iPhone 6S Plus screen repair.. 104.00. Cracked screen.. worked fine but screen was a bother. We were eating at Gino s and thought it would be convenient to have the phone repaired. The guy told me it would be 15-20 minutes. It took 1.5 hours. There was definitely more jaw jacking than working going on. When the guy finally came out, he said he would waive the additional cleaning fee... however, the home button no longer worked for Touch ID. He also gave me a free screen protector and installed it (which I took off because there was a bubble in the middle 1:45 of the SuperDome, 2 sizes too small for the screen). Most importantly, the screen is WORSE than before I brought it in. Please note, I did not give them a chance to rectify the situation with complaints. Each time I was hoping it was a mistake but the same people are there every time.. no new employee hurdles to cross. They now charge top dollar and have NO idea what they are doing as far as my experiences. Spend an extra 10-20 bucks and go to a real store.
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2 Reviews
I strongly wouldn't recommend using this business for fixing broken screens. After getting my iPhone 6s screen fixed I immediately noticed that the glass used was of low quality. Whenever I tried to type, the keyboard would either just not type or type the completely wrong letter than what I had pressed. Additionally, my phone started glitching like crazy after getting the screen repaired. The second day after I got my phone fixed the glass broke after dropping it 2 inches onto a carpeted ground. I proceeded to go into the store explaining everything explained above and there was no level of customer service. The person I spoke to said there was nothing he could do and the best they could do would give my 10% off of getting a new screen repaired again. I will never waste my money here again after having such a bad experience at Midwest Komputers.
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About Midwest Komputers
Cell phone, tablet, battery replacement. iPhone, iPad, Samsung, Microsoft Surface and Chrome book repairs. Cracked glass, broken LCD, and more. Full-service repairs and a lifetime warranty. Madison WI
Midwest Komputers is a leading provider of cell phone, tablet, and battery replacement services in Madison, WI. The company specializes in repairing iPhones, iPads, Samsung devices, Microsoft Surface tablets and Chromebooks. With a team of highly skilled technicians and state-of-the-art equipment, Midwest Komputers offers full-service repairs for cracked glass screens, broken LCDs and more.
At Midwest Komputers, customer satisfaction is the top priority. The company understands how important it is to have a functioning device in today's fast-paced world. That's why they offer quick turnaround times on all repairs without compromising on quality. In fact, Midwest Komputers provides a lifetime warranty on all their repair services.
The team at Midwest Komputers has years of experience in the industry and stays up-to-date with the latest technology trends to provide customers with the best possible service. They use only high-quality parts for all repairs to ensure that devices are restored to their original condition.
In addition to repair services for cell phones and tablets, Midwest Komputers also offers battery replacement services for various devices including laptops and smartphones. This service helps customers extend the life of their devices without having to purchase new ones.
Midwest Komputers' commitment to excellence has earned them a reputation as one of the most reliable repair shops in Madison WI. Their dedication to providing exceptional customer service has resulted in many satisfied customers who continue to rely on them for all their device repair needs.
If you're looking for fast and reliable cell phone or tablet repair services with a lifetime warranty guarantee then look no further than Midwest Komputers! Contact them today or visit their website for more information about their full range of services offered at competitive prices!
- Website
- midwestphonelab.com
