Midlothian Music Reviews

The owner of the shop spoke to me very rudely and insisted that I was trying to sell my instrument at retail price, even though I obviously researched beforehand... why would I try to sell a used instrument at retail price? He refused to give me his best offer or even look at my instrument. Wouldn t recommend this place at all. Save your time

I stopped by this place before the holidays. Very knowledgeable, welcoming, engaging, and courteous staff. So many "corporate" choices out there, but they'll never match the level of service you will receive at Midlothian Music.

John Lekavich advised me to do business over the phone and outside of Reverb.com so that he could avoid their fees and I would not be charged taxes. The T5 he assured me was brand new has a broken saddle and is not brand new as advertised.

I have called all week and sent him several emails with pics of the broken saddle; he has not replied. John has not conducted himself as an adult nor a professional, and I do not recommend doing business with him nor Midlothian Music.

Definitely a favorite spot of mine. Good customer service. Really good people. The boss is a great guy. Highly Recommended.

My daughter plays the trombone, guitar, ukulele and piano, they have it all and more at the best price including lessons. Midlothian Music has been around for years and have an outstanding knowledge of the industry. Their service is always courteous and friendly. Clean and organized shop with great hours as well. Highly recommend them!

Two kind words folks....

STAY AWAY!!!

If I could give it a less than one star rating I would!
Take your hard earned money somewhere else people.
RUDE sales personel and there's no such thing as "sale prices".
They aren't sale prices AT ALL, they are the FULL PRICES.
No discounted sales... STAY AWAY!!!
Find yourselves A REAL mom and pop shop.
All that glitters isn't gold. Salt and sugar both LOOK the same at first glance.

I'm sure that there (EVOLUTION) are other stores in the (MUSIC) area.

I've been meaning to write this review for quite some time.

I am the type of person to get it into my head that I want to try something and then I can't stop thinking about it until I do. Cue Midlothian Music. I Google'd for a bit about different places and nowhere seemed to have what I thought I was looking for.

I am a musician but only vocal so this was my fist time looking for an instrument outside of my own voice. I arrived around 4PM and was met by a sales associate (unfortunately I don't remember his name) who was very knowledgeable, kind, and patient with me as I explained that I wasn't even sure what it was exactly that I was in search of but that I knew I wanted a ukulele. The associate was so helpful and gave me enough information to made an educated decision. I drove home with my new instrument in my passenger seat with the biggest smile on my face.

I would absolutely come back when I'm ready for a new instrument. I love Midlothian Music.

False/Misleading Product Description and no follow-up. I purchased a used Yamaha Student Alto sax that was advertised as being above excellent and completely cleaned (being taken apart, soaked, and cleaned with anything necessary being replaced to play perfectly). Transaction started out 5-Stars. Requested pictures, they sent the next day. Placed order and sent out the same day. When I received the package, the instrument was filthy on the inside and out. The mouthpiece was dirty and covered with scale and did not appear to be cleaned or sanitized. A few pads were completely decayed, several were cracked, some were caked with dirt and crystalized sugar. Food buildup on tone holes made playing extremely difficult. A handful of the rods were corroded. Requested refund a week ago. Emailed and messaged them several times. Silence from seller since.

Update: Response from vendor is false and misleading. Instrument was reported as in bad condition and not playing well within an hour of receipt and an RMA was requested 30 minutes later. Almost a week later with no response from the vendor a claim was filed. Instrument was purchased on Reverb and shipped 2,100 miles. If the vendor won't respond, simply bringing it in isn't an option. Reverb's claim agent was unable to get any response from Midlothian either for several days, so they took the instrument back on their own policy.

Instrument was misrepresented. It was in an older-generation case, so it was not a "newer horn". One of the pictures was from the actual instrument body showing it was in no way "super clean". I did remove the keys to clean the pads and the holes to try to be a good customer and avoid an unnecessary return. It was when I did this that I saw how bad the instrument was. Purchased through Reverb, so all communication history (one-way) is well-documented. The seller admitted the instrument was a mess that wouldn't play. The sad thing is the instrument was sent back to them in much better condition than I received it.