3 years ago
I have nothing good to say about Midlands Mortgage...
I have nothing good to say about Midlands Mortgage. We went through America's Home Place for building our house and when it came to get approved , we asked about preferred lenders. They suggested Midlands Mortgage of Columbia, SC. We were working with Mrs. Rebecca (Becky) Thompson from the beginning. At first I thought things were going to go smooth, she would be familiar with the whole process and there would be minimal hiccups. It was a night mare. When we were budgeting for the house, we were told based on what I said my income was, that we would be good on "x" number. After deciding on a house plan, putting the money down, and applying for the loan amount, Becky called on a Friday at 345 in the afternoon that our numbers were too high for my income and we would have to "figure something else out". I finally had to hand everything over to my husband because I kept getting the run around. My husband had to explain to her, a loan expert, what my income was and what debt to income percentage was and how the numbers she was coming back to us with didn't make any sense. This honestly was the first clue that we should have looked else ware but at some point there is no turning back. We caught countless mistakes throughout the whole construction loan process. when it came time to finally sign the loan modification papers, I received an email 5 hours before our appointment that we needed to come up with $2500 to be paid for with a personal check. We had already been in our house 4 weeks. We had been dealing with this company since February. At what point do you think that we should have been told that we need to come up with extra money ?? To top it all off, even the $2500 was incorrect. Becky had sent the incorrect numbers up to the mortgage company. I honestly feel like Becky, Joyce and everyone else we had the displeasure of dealing with really didn't have a clue as to what they were doing OR they just didn't care.