Mid Ohio Oral Surgery Review

This office is so unprofessional on so many levels. The front desk staff is rude and have no customer service skills. My son has been a patient with them for the past few years and every time he goes there it is an issue. They schedule your appointment and when you arrive there is always an issue: you wait for hours to be seen, they rescheduled without notification, or the latest, schedule an appointment for you with a dentist that doesn't take your insurance! Get out of here with all that mess. The equipment is antiquated to the max! The oofice is old and needs to be remodeled. The dentist is ancient, needs to retire and is never in the office and therefore have to be rescheduled all the time! I wouldn't recommend this office to a dog! Just close the whole place and start over with compassionate, professional individuals! Easy peasy! If I could give a zero, I would! I'm tired of people thinking they can treat you any kind of way, and nothing happens!

Staff is mean... no good customer service... I would not recommend to anyone...

Went in had one side of my mouth done , been a week and got an infection in my mouth ened up having to go to the er for antibiotics because they told me to be there before a sugary that day . Definitely couldn't make it and where so rude and nasty about it .
I don't understand what's so wrong with a little bit of nice customer service... or could of even scheduled me in for another time . Worst pain I've ever been in.

I was reading a few other reviews and didn t check to see when they was written but I ve had two appts and today was surgery... the entire staff and the doc was extremely nice and caring and concerned. They treated me very kindly even tho I wasn t at ease to say the least. However they made sure before surgery, I had all questions or concerns answered and all was very thorough. I was asleep before any needles at all was even brought out for me to see, this meant the world to me bcuz I m a dental WIMP! I just hope I thanked them all before my friend drove me away lol. I had some pretty extensive stuff and was freaked all the way out but was put at ease before going to sleep. Highly recommend this office! I was referred by my dentist.

Got my very fussy wisdom teeth taken out here. They've been nothing but kind, quick and efficiant. I would absolutely recommend this place to anyone who needs dental care.

Needed a molar extracted.. My dental office tried to numb me on THREE separate visits but nothing worked. This office is AMAZING! Numbed me quickly, pulled tooth, No pain, Great prices. Staff and Dr. were very friendly.

I have had one extraction myself and two of children have had wisdom teeth extractions. We all had a great experience. Very clean, professional, and friendly.

The teeth extraction experience was not the issue I don't know how to describe since this is my first time ......I don't know there policy on how long it takes to fax over paper work but apparently it take a week just for the doctor to sign my leave of absence papers my job will not let me come back to work until it is sent in .....now my job is on the line max days to be gone short term is 7 it's been 7 whole days only paper received was a paper stating wen I can return to work which is ok but not the paperwork they need so now im still on leave without pay,they still have jobs and got paid I myself might be without one because of this .......first time for everything now I know to ask certain questions and will never get surgery at a random dentist having you own doctor really makes a difference

This was one of the worst dental experiences ever, and they didn't even end up working on my teeth.

I was referred here by a gum specialist, who was referred by my dentist, for a mysterious bulge in my gums. The gum specialist (who was nice and will remain nameless so as not to draw him into this mess) said that the bulge was infection, and that it couldn't be saved, so he referred me to Mid Ohio Oral Surgery to have it extracted.

I had an appointment at 3:30, and arrived around 2:30 because I happened to get out of work early. Even then, I didn't get called in until about 4, and that was just for an X-ray...I had to sit in the filthy, decrepit waiting room that children thought was a play place for another thirty minutes before anyone even saw me. They then moved me into a dank room that wouldn't be out of place in a dungeon. Keep in mind the only time I ever had a discussion with any of these people was to set up the appointment...I NEVER had a consultation or anything else of the sort.

So I'm sitting in this ancient dungeon room (literally, the sink is controlled with your FEET to give you an idea how old it is) and then someone finally comes in. I'm expecting them to go over some things, or to double-check the gum specialists work. Instead, she just says, "Do you know you're here to have your tooth extracted with novocaine?" I said, "No I didn't. I was never told at all why I was here." Then another doctor comes in and says, "Well, if [gum specialist's name] says the tooth can't be saved, then it can't be saved." Then they proceeded to tell me they were yanking my tooth.

That was it. Someone MIGHT have briefly looked at my teeth, but they never went over X-rays, or anything else with me. Thankfully, right before I was going to be led into the extraction room, some woman comes in and informs me this service would only be covered at 60%. I guess it's good they at least had the decency to do that; and it also gave me an out. I took the opportunity to use that as an excuse and got the hell out of there.

The place is so old and filthy, I seriously wouldn't have been surprised if they used a rusted wrench to pull teeth. Best of all, I received a $210 bill in the mail! I'm assuming it's for the X-ray, even though I believe the gum specialist had already taken one. To be honest, I don't really care what it's for...they're not getting a dime of it, just as I didn't get a dime's worth of effort on their part. If you get referred here, ask for someone else.

I waited 1 hour and still didn't see the dentist. The staff is unfriendly and lack knowledge. I left without being seen and I will not be returning.

We just left this office. My boyfriend had an appointment set up for 2 months, to have his wisdom teeth removed. We drove almost an hour in rush hour traffic to get to the office at 8am and they tell us the appointment was cancelled. They claim to have called both of us but after going through both call logs, there is no record of there being an attempt at contact.
This place is extremely unprofessional. He is in a lot of pain and has been waiting for weeks to have this done.

And Absolute shame on the rude receptionist. Just because she wants to sit her plump rump on her office chair and shove donuts down her hole and not do her job, doesn't mean everyone else should suffer!

This place is a complete waste of time.

Terrible experience. Never again. 9 days later still spotting blood not spitting . VERY ROUGH. FACE IS BRUISED IN SEVERAL PLACES. STILL EATING MASHED POTATOES AND YOGURT!! CALLED THEM GIRL WAS HATEFUL. Wanted to see me again. NO WAY. WAS GOING TO SADATE ME BUT I CANNOT IMAGAINE WHAT I WOULD HAVE LOOKED LIKE. I HAD TO STOP HIM SEVERAL TIMES. GO ELSEWHERE!! 2 hours 45 minutes. Said he lost money on me. GOOD! I took pictures again today of my bruised face.

Second time in a year that I've had to have an extraction. This office is very clean and nice and Dr. Latham and his staff are really compassionate and gentle. I had so many shots of novocaine that I expected to be in major pain but, when all numbness wore off I was surprised to discover that there was ZERO PAIN!!! I took NOTHING for pain. Just want to thank Dr. Latham and his staff for putting me at ease as I will be back for two more extractions in the near future.

I unfortunately had to have one of my front teeth pulled. My dentist referred me here. They were great! The dr. had my tooth out in seconds. Absolutely no pain!

Some of the front staff was rude and combative during one of our two visits. I'm not sure what clock they go by or why they even bother setting appointment times.

They may be good surgeons I don't know since they canceled my appointment without telling me. I took time off work to go and find out once I'm there of the cancellation. Will not be rescheduling there and would give a negative 1 star if able.

Excellent and reputable facility. Great professional staff. I have had molar teeth extracted here, as friends and family have also over the years, no complications. Office has been here many years. Easy location to reach and right next to the I-270 freeway.

I can honestly say if I were to ever need another oral surgeon I wouldn't hesitate to go back there.

Best experience ever! Dr. Latham is great, he got my tooth out less than 2 min and i did not feel a thing. His staff are very profesional, freindly and polite. Very affordable. Highly recommend them. A+++

Dr. Latham is the best! His experience and confidence makes you feel so at ease. I just had upper teeth extractions and immediate denture seated and it was over quickly and I don t remember anything! My gums are healing perfectly! The staff at Mid-Ohio is exceptional! They go out of their way to make you feel comfortable and relaxed. I would definitely recommend them. I finally can smile again!

Fast, friendly, painless. Got my wisdom teeth out here, they put me out before a needle even touched me. Surgery took half an hour. I literally didn't feel anything. Recovered so quickly I could eat anything I wanted the next day. Fantastic, professional service.