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L
4 years ago

My Jeep Compass broke down while traveling through...

My Jeep Compass broke down while traveling through Michigan City, IN. Willie , in the service dept, and John , the mechanic, took great care to help us out. We rented a car and left the Compass in their hands. All took less than 30 minutes. Much appreciate the help and customer service!

P
4 years ago

I work at the mill so my hours off are limited. Th...

I work at the mill so my hours off are limited. They worked with me and gave me exactly what I wanted. No hassle at all. Truly the best experience I ever had purchasing a vehicle! Highly recommend them!!!

K
4 years ago

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After almost a year of emails, voicemails n tag. The dealership made right on its promise to cover the cost of the heater core replacement. I bumped their stars to 3, average.

Regardless of where you buy a vehicle, don't rush the purchase of a vehicle. Make sure things are right before you leave the lot. It would have saved me headaches!
***************

Wanted to follow up with a lot of the bad reviews. I traveled from Indianapolis to find the exact truck I wanted. They delayed me getting the truck as i informed them I had to be gone by X o'clock. The A/C did not work, they told me to get it fixed and I would be reimbursed. I got it in writing form the Sale Manger., year later and I still have not got anything. I'm a soldier and deploy often for my country. I don't have the time to deal with this. I would never go back to this place and they need to figure out how to make it right!

K
4 years ago

I d been thinking of buying a new truck. I drove b...

I d been thinking of buying a new truck. I drove by the lot in Michigan City and saw the sweetest RAM 3500 limited, blacked out, brand new. I drove in the lot and was child king it out and Sergio came out to assist. He approached me with a casual yet business like attitude. I bought the truck because I love it. I bought it from Sergio because he was a no bs, straight shooter. Thank you Taylor for hiring guys like Sergio. It was a simple, pleasant experience, and I met a good dude while making my purchase. If you need a new car, head to Taylor and ask for Sergio.

J
4 years ago

I came in, not really sure on what I was looking t...

I came in, not really sure on what I was looking to purchase for my new car. An employee by the name of Scott, saw my interest and came over to ask if I needed help. He was very knowledgeable in the cars that I wanted to look at and was very understanding in what I needed most in my next daily driver. I ended up going with the new Jeep Wranglers I ve been eye balling for months now. I love it! Such an awesome choice and easy person to work with. Thank you for your trusting and easy to follow steps to drive off with my NEW 2018 Jeep Wrangler Unlimited Sahara!!!

k
4 years ago

Josh was a great sales person, I told him the path...

Josh was a great sales person, I told him the path I was looking to go and he kept me on that path! He very easily could have let me go a different route which could have benefitted him and the dealership but he kept me true to my path!
He is a great salesman and I highly recommend him!

J
4 years ago

The staff at david taylor was exactly how i expect...

The staff at david taylor was exactly how i expected them to be .Tabatha romo was instrumentally helpful making sure we obtained the vehicle we wanted....personable and professional
Got a great vehicle at a great price

G
4 years ago

About a year ago...

About a year ago...

Sold me a piece of junk Jeep with the frame rotted away. Didn t even inspect it 1st....Safety yeah right y all just wanted to make a quick buck...never shop here again...

A
4 years ago

My mom brought me in to see Matt Hart and he is am...

My mom brought me in to see Matt Hart and he is amazing!!! He helped me with purchasing my truck and really out did his self. I recommend him to anyone looking for a car. He ll take good care of you and treat you like family.

K
4 years ago

Went to this location to purchase my first car on ...

Went to this location to purchase my first car on Monday and my experience was amazing!
Tabbatha approached me within seconds of arriving and found me the perfect car. Everyone was super kind I will be doing business with them in the future.

R
4 years ago

Absolutely great service here! From the day I call...

Absolutely great service here! From the day I called just to get information Mike was very patient with me, he showed me several vehicles and helped to get me a deal that was right for me. Thanks to Mike I now have my dream vehicle that I've always wanted, a Jeep Wrangler! He walked me through everything and before I left and made sure I knew how everything worked. Also,Volume in the service dept was very nice. I returned a couple days later and they put running boards on the Jeep for me too. I highly recommend Mike in sales and Volume in service! Great place to deal with!

C
4 years ago

We have dealt with Sergio several times and highly...

We have dealt with Sergio several times and highly recommend him. We purchased our brand new 2018 Brass Monkey Dodge Durango from him and then when our daughter needed a vehicle, we sent her to him. He was very professional, helpful and understood her situation. He put her in a very nice, dependable vehicle that she loves, with payments she can afford. If you need a new or used vehicle, Sergio is the man for the job! You will not be sorry nor disappointed!

D
4 years ago

Quick & excellent sales experience.

Quick & excellent sales experience.

Knowing where you stand financially and knowing what you want will save you not only time but headaches as well.

They helped me find exactly what I wanted within 90 minutes (wasn't in stock yet) and got the actual deal finished a couple days later when it arrived.

Pleasant people and quick work.

Go see Bill if you're in the market!

S
4 years ago

Matt Hart was an amazing car salesman and very hel...

Matt Hart was an amazing car salesman and very helpful. I knew what i wanted and he made sure it is what i left with.. i would definitely recommend this dealership and ask for Matt. Leaving with a smile thanks to this awesome man

C
4 years ago

Outstanding customer relations. They feel your nee...

Outstanding customer relations. They feel your needs and are ready to assist. My request was for warranty work and they had me lined up in less than a week, I am glad to do do business anytime with these people. I highly recommend them

R
4 years ago

My husband and I recently bought a Chrysler Pacifi...

My husband and I recently bought a Chrysler Pacifica from David Taylor of Michigan city. We had a wonderful experience. Working with Tabatha was Amazing! She listened to what we wanted and found us our vehicle. She was very personable and professional, never pushy. We would highly recommend this place to anyone looking to buying their vehicle!

D
4 years ago

Tabatha was fantastic the truck i was there to loo...

Tabatha was fantastic the truck i was there to look at sold but she went to work looking for something in my perimeters and it was kind of a tall order but she found me one i was more than happy with right away thank you very much.

A
4 years ago

Matt was great at being on top of finding me the p...

Matt was great at being on top of finding me the perfect vehicle. I left the first time and didn t leave with anything because I didn t see what I liked. Matt stayed in touch contacting me a week later with the perfect Jeep. Thanks Matt. Anyone who is looking ask for Matt! You will get the best work and honesty money can buy!!

M
4 years ago

I had absolutely amazing experience thanks to Josh...

I had absolutely amazing experience thanks to Josh Hendrix. He fought tooth an nail to make sure I didn't leave here without a vehicle I was satisfied with. Thanks to him I'm leaving with a dream truck

M
4 years ago

We originally started looking for a truck at the b...

We originally started looking for a truck at the beginning of the year and finally just bought. Jordan kept in contact with deals and inventory. He stayed late on a Friday night!! Everyone we dealt with from Sales to Service to Finanace was amazing!

R
4 years ago

Had a great experience with the one and only Sergi...

Had a great experience with the one and only Sergio . Took great care of me and made sure he did not pressure me into buying. It was the exact opposite, I wanted to buy after dealing with him. Definitely be back for a SRT one day .

D
4 years ago

5 stars across the board! Not only has each of my ...

5 stars across the board! Not only has each of my purchase processes been hassle free but, I ve also always got a great deal. Scott knows everyone in my family by name and has always been willing to help any of us in a moments notice. We feel like part of the family.

K
4 years ago

Tyler is the only Service Advisor that I deal with...

Tyler is the only Service Advisor that I deal with. He is the epitome of professional and friendly. I can see him being a Service Manager in the near future. He does a great job setting up service appointments promptly and his communication is second to none.

Dan is a great Service Manager. He always shakes my hand when he sees me and will make sure I am completely satisfied with the work that is preformed. I recently had an issue with some work that didn't meet my expectations. He made sure the work redone to my liking. He does a great job of running his department.

Between Tyler and Dan you'll be taken care of Michigan City Chrysler Dodge Jeep Ram.

B
4 years ago

This is my second purchase from David Taylor C.D.J...

This is my second purchase from David Taylor C.D.J.R after being in a recent accident with my first purchased vehicle and again Josh Hendrix was awesome! I gave him such a small time frame to find me the perfect car and he made it happen! (less than a week..) He literally worked day and night and even came in on his off day. Thank you again Josh! You're the best!!

K
4 years ago

Did not leave with the car last night. Took my so...

Did not leave with the car last night. Took my son for his first new car shopping experience. I should probably say second. First one however at another local dealership was a terrible experience. So he got the best and worst car buying experiences in one night. Left Michigan City Chrysler Dodge Jeep with a great feeling about this dealership. Johnny and the rest of management were very gracious and on top of their game. Worked with us to make it all work out for him. It was real close, but for his first big purchase timing was not quite right. All this being said, we felt bad for all their time and not getting the sale. One thing for sure is when timing is right, they have our business.

J
4 years ago

Costumer service was good but deceiving. I was tol...

Costumer service was good but deceiving. I was told my vehicle was such a good buy, a great deal they said. My bank informed me that they needed to come down off the price of $8,000.00. Now this is after I traded in my SUV and given a down payment. I have bought several new vehicles and I have never been taken advantage of and to this extent is painful. When I called to negotiate the price I was told from BIG Chrysler that basically I was screwed because they had signed me up for several different banks and they could hold me to them! Lesson learned. It wont happen again! Buyer beware.

C
4 years ago

Jordan is your guy! We spent hours trying to figur...

Jordan is your guy! We spent hours trying to figure out what I want and what I can afford I kinda threw him through a bunch of hoops but ended up getting me a great deal on a 2018 Jeep Wrangler! So happy he could make it happen!! My dad also isn t the easiest to work with and he liked him!

K
4 years ago

More

K
4 years ago

My boyfriend and I both bought our vehicles from M...

My boyfriend and I both bought our vehicles from Mr.Dennis Roak Sr. I can t even begin to explain the comfortability from the very start of our process. He truly and sincerely cared about us as people and not a paycheck. Very grateful for the help! Would definitely recommend Mr.Roak for your next car buying experience!

Side note- The dealership is immaculate!

Thanks again,Dennis!
Devin Wolford & Karly Rentschler

J
4 years ago

When I bought my hellcat challenger, I dealt with ...

When I bought my hellcat challenger, I dealt with Kari saleswoman, Charlie manager and Danny finance guy. All were awesome, best experience I ever had buying a car, and I've bought 10 new cars in my life, would recommend them 100 percent. The best thing is that when they say their gonna call you, they actually do. Thanks again.

D
4 years ago

Scott came up to me as i was looking around for so...

Scott came up to me as i was looking around for something potential, wanted something used for the time being and he gave me plenty of options to look at! I told him what I was specifically looking for and he showed me a few Jeep models that came close to what I was looking for! He is very knowledgeable and great to work with! I highly recommend him!

A
4 years ago

Josh Hendricks did a marvelous job hooking us up w...

Josh Hendricks did a marvelous job hooking us up with a 2020 Dodge RAM 1500 with a trade-in of a 2016 Toyota Highlander Limited. I m not sure why it takes so long to buy a vehicle (all that paper to sign like buying a house!), but this is not Josh s fault. By the way, we really enjoyed the man who helped us with our final checkout (signing all of those forms), and I m sorry I cannot remember his name. He was intelligent, affable, capable, and experienced. Kudos to the David Taylor staff!

J
4 years ago

Bill and Dan were amazing and so friendly, I had g...

Bill and Dan were amazing and so friendly, I had gone in expecting to be denied any car but they took a chance on me and found me a nice car that would be within my budget. Thank you Bill and Dan.

Michigan City Chrysler Dodge Jeep Inc.

Michigan City Chrysler Dodge Jeep Inc.

4.7