MGM Grand at Foxwoods

MGM Grand at Foxwoods Reviews

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4.4
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I loved my time at the Foxwoods Tower. The room wa...

I loved my time at the Foxwoods Tower. The room was quite nice, service prompt and friendly, and the lobby and everything is gorgeous. The drinks weren't weak at the bars, either. All around great experience.

For a Casino its huge nice,but I'm a non smoker an...

For a Casino its huge nice,but I'm a non smoker and everywhere you went smoke and marijuana smell was fresh in the air I went on New Years Eve to celebrate the New Year in I think I would have been better staying home.

Truly something for everyone! Gambling, arcade gam...

Truly something for everyone! Gambling, arcade games, movies, concerts, golf, food, rooms.....the list goes on and on! I won a few hundred on some free play! This place is huge. Know where you're going and plan for a walk!

Nice

I purchased my room through Groupon for my wife's ...

I purchased my room through Groupon for my wife's birthday so we could do the Zipline(do the Zipline).
Pros:
The hotel staff was very nice and informative. I like that when we checked in early they were able to just text us when the room was ready and we could grab the keys from a different desk that did not have a line now that it was true check in time.
The room was really nice and had a good view of the surrounding forests. The fact that is actually has a true refrigerator and not a mini bar is excellent. The bed is huge and had plenty of pillows. The shower was the highlight of the room though. Nice glass walk-in shower with a great big shower head with excellent water pressure.
Cons:
The true price would be way to much to spend for this room. The sheets were junk. They were itchy and abrasive, far from luxurious. The tv had horrible picture and was to small. It is like a 30 inch TV with sd reception. Not saying I came here to watch TV but most people have better TV's in their bathrooms now adays.
When I am in a $500 a night room I expect the best and sadly the sheets and the tv we're very sub par.
I would go back but only with a Groupon or similar deal.

Room was great and very beautiful. The entire plac...

Room was great and very beautiful. The entire place was extremely clean! The beds were fluffy and super comfy! Room service was open late and arrived quickly! All in all it was a wonderful stay!

Handicap parking is available on each floor in the...

Handicap parking is available on each floor in the hotel garage. Spacious walkways to include to connecting shopping areas. Everything was clean and updated. I gave 4 stars because the everywhere I went the air conditioner was at too cold! Also, Foxwood didn't have microwaves in the rooms.

We had a blast at the casino, specifically at Top ...

We had a blast at the casino, specifically at Top Golf. The hotel was very convenient, and being a weeknight the price point was good. Room was good sized but outdated, if we paid weekend prices I would not have been as happy with it.

Where to begin? I suppose the deceptive billing pr...

Where to begin? I suppose the deceptive billing practice of Foxwood Tower is the logical place to start. Rooms were booked for me through a group. When I arrived at check in I informed the attendant that I would only be staying for 1 night, not 2. He informed me that I wouldn't be billed for the 2nd night. Well, I was shocked to learn I was not only billed, but over billed by the hotel. When I called to inquire about the charges, I could not actually speak with anyone in the billing department. I had to leave a message. They returned my call with a message saying they would do nothing about the charges. Left another message, asking to discuss further. Was completely ignored. Felt very cheated and disrespected by the billing department. The other issue I had with the hotel was overhearing racist statements made by the staff. Very offensive. I will never return to Foxwoods Hotels or Casino.

MGM Grand at Foxwoods

MGM Grand at Foxwoods

4.4