Where to begin? I suppose the deceptive billing pr...

Where to begin? I suppose the deceptive billing practice of Foxwood Tower is the logical place to start. Rooms were booked for me through a group. When I arrived at check in I informed the attendant that I would only be staying for 1 night, not 2. He informed me that I wouldn't be billed for the 2nd night. Well, I was shocked to learn I was not only billed, but over billed by the hotel. When I called to inquire about the charges, I could not actually speak with anyone in the billing department. I had to leave a message. They returned my call with a message saying they would do nothing about the charges. Left another message, asking to discuss further. Was completely ignored. Felt very cheated and disrespected by the billing department. The other issue I had with the hotel was overhearing racist statements made by the staff. Very offensive. I will never return to Foxwoods Hotels or Casino.