Metropolitan Ministries Review

DO NOT DONATE HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
If I could give negative star ratings this place would get a negative10 stars. This place should loose its funding all together. from the moment I entered the parking lot I was feeling slightly encouraged that they could help me. There was a mural that said "Hope is here". Gospel music was playing in the overhead speaker. My husband and I entered and that was the end of my hopefulness. The receptionist was extremely rude and condecending. We had a two hour wait to be called for intake. (No big deal.) While we waited a man who waited 3 hours was skipped and told his name was called. He got frustrated and began to tell the receptionist she was mistaken. He got kicked out and wasnt given the help he desperately needed. The intake worker finally calls us and several others. She was extremely scatter brained, disorganized and unprofessional. She began to interrogate a gentleman seeking food for himself and his family. She refused to help him. After seeing the way she treated the people before us, we made the decision to leave and seek help elsewhere. I found a supervisor and complained to her and she apologized very weakly and said they were in "transition"and pretty much brushed me off and told me that she'd put me in the front of the line if I came back another day. The only Godly thing about that place was the music. Ive never in my life seen people who are already down on their luck so mistreated in my life. I will be filing a formal complaint with the organization that is in charge of them.

They never respond and whenever you call they don t speak then end the call I ve been calling for the last 2 weeks and same issue and whoever is on the Facebook page does not respond they just read your message and ignore you.

They do so much good for the people there they makes show that no kids have to go hungry and they get so many off the streets because if you are a parents with kids they have a place for you

Very impressed with their operation. They effectively utilize volunteers to minimize the cost of labor. Also gives the community an opportunity to contribute. The main campus grounds are very nicely maintained for the residents who live there. Developmentally disabled adults were on site and seemed pleased with their work/contribution to the organization.

Just worked with main staff, logistics and drivers to donate goods. This is not a ministry nor should be considered such We did not donate to them and can only hope there is a true ministry out there.
They also just sent me a tax receipt when I never donated anything.

I volunteered here and the things they do for the community is unmatched

I LOVE helping this organization cater to the homeless in God s name. If you have any free time then go here and be Blessed!!

For every one person who gets help I'm thinking. No parking

unappreciative. Do yourself a favor and take it to a giving church. They resell everything.

Called metropolitan ministries to get food, but they wouldn't help me, because I live in my vehicle and do not have a home with an address. All I wanted was canned food to put in my cooler and granola bars. They directed me to a place on Nebraska ave for one meal a day. I am on a job call list for work. If I have to work for the next couple of days, then I have no food to eat until I get a paycheck, which could take a week. Thanks for nothing metropolitan. You people are absolutely worthless and have no intention of helping people who are going hungry. Very Christian of you.

They helped me for toys and food for Christmas. Very grateful and they had a very nice order, good reception and all very friendly

They gave me a voucher to get an ID, they also help me out with clothes shoes also socks! Thanks much! Once a week I go they to see the new offer's also with job's no force just helping hand!

My daughter is 7 months pregnant and turn to metropolitan for help she is homeless and have a 2 year old. She stay from place to place and have been going back and forth to metropolitan, emailing them to get help with a place. She went to the center and ask for something to eat because she was hungry while waiting to be seen doing everything that is needed to get assistance and the lady was very rude at the desk and turned her away. What help does metropolitan assist with because they definitely don't help.

Glad I was smart enough to look at ratings before I donated any money from the companies ad that came in mail. Donate to local food banks please

They taking money and not helping people for real.they are so rude.help who they wanna help

A great day home when hungry, and homeless and in need. Please give to the Metropolitan Minestries. Everything you donate they use wisely to take care of the needy. I volunteered for a day and left humbled and blessed to have so much in my life. God bless.

I m not sure where to start. This place has helped my family and I in so many ways! I m so thankful for my hassle free experience. Thanks so much!

I volunteer at metropolitan ministries every now and then. They're not mean, they don't yell and they give you a break as if you were their employee. I guess one reason people should volunteer at metropolitan ministries is to give back to the community and the other reason is... to eat (guilty ), seriously they serve high quality food there. (I forgot to take a picture before eating )

I had the opportunity to volunteer there with my company. There were four of us, we enjoyed ourselves immensely! We worked in the kitchen, helping the chef and helping out front as well. The people that work at Metropolitan ministries are to all be commended for what they do on a daily basis! If you have an opportunity, and are willing to donate your time, you should volunteer there.

Corrupt place in God house they act like God him self they get free money to help those but they pick and choose who to help the staff some of them treat you so bad like there better then you if you see this find another place for help

I have got to say... With all the people who have never needed help directing me HERE to get resources and assistance- i thought SURELY this facility could at LEAST give me answers and direction. Boy oh boy was I wrong! 1st experience- homeless and 7 months pregnant with my now 16 month old son, my fiance and I go to metropolitan ministries to ask for assistance with FOOD. We had been staying in motels off and on while we both worked trying to keep a roof over our heads. We waited at metropolitan for 5 hours before we spoke to who we thought to be our case worker. Without even the opportunity to explain our living situation she looked at our hotel receipts and refused to give us food. Her exact words being, "you ain't got no proof you have a refrigerator in there. It has to at LEAST be on your receipt." We then offered to call the owner of the motel, and we showed her Google earth photos of their sign that stated "microwaves and refrigerators in EVERY room". She still refused she said, " but I'll allow you to get a bag lunch." Even with me obviously pregnant! I approached another woman there, after she refused to help us, crying and begging for the box of food they provide for others (that i guess are MORE worthy) she spoke to her supervisor and omg... I was able to get the box of food after being there the whole entire day! God bless that woman. Needless to say i never went back for over a year. Second experience- i call ahead of time and speak to a sweet older lady. She tells me since I'm 3 days away from being on the street to come in and tells me what to bring. At this point in time my son who i was pregnant with my last visit to metropolitan was now about 6 months old and had been diagnosed with down syndrome. I had the same woman again, but rather than judge her for her unprofessional mannerisms my last visit i FINALLY was called back to her "cubicle with a door" along with another woman and her child. The worker sat me in the corner of her office while she conversated with the other woman and asked her questions. Assuming i would get the same respect and treatment i waited patiently. But at the end of OUR interview all this case worker asked me was "so what do YOU expect from me? You ain't got no family or nuttin' that can help you? Really? We don't have nothin that can help you NOW." The other woman she spoke to the whole entire time was staying with her sister and just WANTED to move out. We had no where else to go. And she was OBVIOUSLY not starving. But the case worker gave her a list of resources and neglected to give me the same and ended the "interview". Therefore I went upfront and explained the situation to the little old lady who provided me with more info than that racist cow EVER could or would have.
Its now been years later and I'll NEVER go back. And i recommend to anyone try elsewhere first!

Gets you on track. The jobs the offered while I was there sucked tho.

Best non profit in our area! Donate and help them help others.

Pleasantly impressed with this organization. I will be honored to help them in the future. Thanks for the hand up. Respectfully, R.J.Henderson, Jr.

This place does not help you when you really need it they literally put me and my kids back on the streets after seeking help because I didn't have all the documents they needed at the time, that I didn't even know I needed going in, but instead of giving me and my kids a place to stay and time to get all of these documents that I didn't even know mattered when your homeless with two babies and no where or no one to literally go to and me explaining all of this to them crying and telling them my story for nothing!!! and them telling t me I have to be on their waiting list just to get any help or any vochures. Also I was there for a whole 6 hours just to walk out with no hope and two sheets of paper and back on the streets with my babies... I find this so hard to believe and to understand being that this is a place of God it just cant be real. I'm highly upset and feel so hopeless.

The sad part is that they dont have a pinellas county location and all other foodbanks were closed so since they dont i have nothing to make for my family for xmas dinner so thanks for not ha ing a pinellas location cause i dont have a car and not the money for the busses i would have to take to get to either pasco county or Hillsborough county maybe someday you will have a pinellas county location so right now if i could would give them a zero if i could

My daughter was there for a year with her 5 kids. Just before she got a job and home they kick her out on the street. She was so up set she pack her kids in the car and drove to Michigan where she has no place to live and her parents can't help her there. They build peoples hope then kick them to the street. They don't help single moms they hurt them. Beware of wolfs in sheep's clothing.

Very helpful lots and lots of resources...clothes closet.. Food pantry...employment center computers and phones. Has housing for woman and children and will place men... Great place for emergency help with utilities etc..

Read a previous post here where an individual was provided food that was not sustainable for human consumption. This is very said to hear this disservice to the individuals that are struggling as is and need help.
As my wife is a director of a treatment facility and had offered this organization pallets of foods goods and drinks to help out in a time of need. The response my wife got was they were not interested in supply donations but only wanted to know how much money the company could give to them. Are you kidding me, it was pallets of pallets of FREE food that was turned down. Goes to show the true nature of this organization. I would never promote nor conduct business with this organization.

This organization is nothing less than God sent!! They assist with food, clothes, jobs, even getting a place to live or bus ride back to home town. They help so many people in a day its crazy. Perfect location being there are many many homeless around entire area!!

Very nice staff. Very welcoming and willing to help any way they can

Wonderful place for those seeking a little assistance. I thoroughly enjoyed my time here. :)

Volunteer at metropolitan is always so rewarding. The people are great and it feels good to do something for someone other than ones self.

Metropolitan Ministries is an amazing place. The people there are genuinely trying to help the hungry and homeless families in the Tampa Bay area. They are bringing hope to our community with the sacrifices they make.

I went there to speak to somebody about me and my son having a place to stay because we were homeless I had to do an intake like a week later the lady when I first got there and told me that I would be priority because of my son the next week I did the intake and the guy said it's first come first serve I've called him several times he never called me back or anything.

They would help more if they would give out information of what help they can give out before you spend hours waiting to see them

Volunteering here was the best thing I could have ever done!

If you are needing help either as an individual or family, DO NOT EVEN BOTHER CONTACTING THESE PEOPLE!! I don't want to mention names but one of the ladies that I spoke with told me she couldn't help me or my family out (ranging from 8 WEEKS to 84 years old) because no place in Tampa has any openings and no one would take us out help us. I then proceeded to say that with all of Tampa resources no one can help? She said nope. And I said ok well then 7 of us will be on the streets and she proceeded to tell me that we wouldn't be the only homeless people like if that was supposed to help. She didn't even let me explain that I only needed it for a few days!!! Doreen, I hope your family never needs help. And if they do, I hope they don't get someone like you!! Because you had an attitude from the minute you answered that phone.

Great environment lovely people and they always there to help

After you waited an hour and a half in the line they tell you you can't get a box because you've come once a week which they change to now you can only come once every 3 weeks well that would be nice if you would let people know that before they waiting line at least let them get a box this time and tell them that for next time great way to tell me that other people are hungrier than I am after I've waited and wasted gas and time to come here which I don't have

If ever I need help they are the people I would go to for help this is a safe haven for families in need thank you

You can't really express everything you feel when you visit this center, specialized in helping the most vulnerable people in society. The building has all the conditions to exercise its function and has a very attentive and professional staff. It is a blessing to have this option in our city.

They have horrible services there, they treat you like a crackhead, for u lift program they ask you all kind of personal question where's the Hippa law? I heard the shelter sucks anyway it's like a concentration camp in there. Expose they're ass's to bay news 9!!!

I happy to go to school there..Carolyn Moore.:-) :-) :-).

They are very giving, and helpful to any family in need.

They do everything they can to assist you I can assure you that you can't go wrong by stopping there

Angie at the front desk in outreach is the kindest sweetest woman their. She is a saint.

Doesn't help HOMELESS men who are helping themselves get off the street

What a wonderful service they are providing to families in need.

There are no words to thank for your help; thank you thank you very much! Just say Thanks! For all your help to me and my family!

God sent friendly people to help you in time of need

Wish they had more resourceful knowledge I schooled them because I've ALREADY been there done that their staff was blown away by my story

roaches were all over the bathroom I felt like I was in a prison with no tv and meal times. it was horrible!!!

Nearly a DECADE since relocating my 1st steps were grounded thru this organization they bring you from the bottom to the TOP!!
As long as your willing to walk FAITHFULLY to your VICTORY!!!!
I HAD complete support in developing my DREAM and committed my walk by Faith not by Sight ....GREATER things are always available when you STAND IN POSITION FOR YOUR BLESSINGS....PATIENCE IS A VIRTUE AND BELIEVERS ALREADY KNOW!!!
THAT WE AERVE AN AWESOME GOD
WHO QILL FULFILL ALL TOYR HEARTLY DESIRES

Place is alright for what you want but the attitude of the people who works there makes me feel they need more jesus the people outside in the street. My opinion.