Bianca Perez

Review of Metropolitan Ministries

DO NOT DONATE HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...

DO NOT DONATE HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
If I could give negative star ratings this place would get a negative10 stars. This place should loose its funding all together. from the moment I entered the parking lot I was feeling slightly encouraged that they could help me. There was a mural that said "Hope is here". Gospel music was playing in the overhead speaker. My husband and I entered and that was the end of my hopefulness. The receptionist was extremely rude and condecending. We had a two hour wait to be called for intake. (No big deal.) While we waited a man who waited 3 hours was skipped and told his name was called. He got frustrated and began to tell the receptionist she was mistaken. He got kicked out and wasnt given the help he desperately needed. The intake worker finally calls us and several others. She was extremely scatter brained, disorganized and unprofessional. She began to interrogate a gentleman seeking food for himself and his family. She refused to help him. After seeing the way she treated the people before us, we made the decision to leave and seek help elsewhere. I found a supervisor and complained to her and she apologized very weakly and said they were in "transition"and pretty much brushed me off and told me that she'd put me in the front of the line if I came back another day. The only Godly thing about that place was the music. Ive never in my life seen people who are already down on their luck so mistreated in my life. I will be filing a formal complaint with the organization that is in charge of them.