MERS/Goodwill Industries Reviews

They provide the right atmosphere when an individual is looking for something tangible.

Missouri Goodwill is a store full of good finds. A must stop place if your in the area.

It was a great place. Thomas Wolf was very helpful.

This location is not a store front and they do not sell anything from this location.

They offer a wide variety of services that most people are unaware of.

They say the treat their stuff. But I think the goodwill is responsible for the spead of bed bugs.

Sadly the MERS Goodwill of Missouri does not accept returns for online purchases. I purchased a really expensive game that did not work and was broken and they would not honor a return. The large game was also sent in a makeshift box with pieces loose in the shipping box. Buyer beware! I will never risk an online purchase with them again.

Very Good Thing Going On Here!
It feels like being in high school again. I love this program...

My experience with Meres goodwill is outstanding by far! The shopping experiences was great! And a friendly atmosphere for shopping and spending the day with family or friends shopping for great gifts for the home , or kids etc.

Great High School Diploma Program for adults. You never know who you may run into that you thought had a diploma already. Good meals and low priced.

Very helpful for grandson getting special help to find a job now that he has graduated.

I went into a O'Fallon MO Goodwill store, as a woman living out of my car, with little money, asking if they could spare a blanket. Management would not do so, although they have a lot of warm things in this store but I was referred to a charity in St. Charles, which is about 30 miles away. I told the asst. manager that I didn't have enough gas to get there but he was indifferent to this and still would not help. I don't think much of Goodwill and I don't think they don't deserve the free donations they get, since they are not charitable. I think people should only give donations to a thrift store who will be charitable to others in need which Goodwill will not.

Great programs that actually help the community. Staff is knowledgeable and helpful my supervisor is the man PM I enjoy working on your team, thanks for the experience and opportunity p.s. the youth are greatful

I worked for Mers for several years. It was great to see so many people with no skills trained to be able to go out into the job market and find meaningful jobs to support their families.

I won a bid online and the items I received were junk. I wanted to return them and they refused returns. I will never purchase anything from them again. BEWARE! There are no gaurentees or refunds for the items you get online. If it is junk, or broken, you are stuck with it! I have had several simular experiences this year with goodwill industries. I have spent thousands online over the past few years supporting goodwill. I also supported my local goodwill with thousands of dollars worth of cloths, furniture, electronics, etc. Missouri goodwill is the worst. I will no longer support the goodwill industry. There are other organizations that can us the money/donations.

They have a great staff easy to talk to great job's.

I have called five numbers to get the correct number to donate a car. Each time I called and asked for the number I was given a nonworking number. The number you have in your website is non-working . How do I get a number to donate to your organization? It makes me want to call another organization

They lie to not pay unemployment benefits. They are not concern about the safety of their halfway house employees or clients.

I guess its ok for payroll to rip paychecks and send it in the mail knowing it wont be able to be cashed. Very ignorant and unprofessional.

I use to work for goodwill they let me go without due cause after another employee said I hit them when I didn t

I worked with Mers Goodwill this summer which has been a great experience.

Black people have no priveleges at the pound store. 3728 Market st. I have seen black people get put out left and right for getting loud. Today may 22. The workers. And customers witnessed a white man hitting a black woman and nothing happen. Let it had be the other way around and the black would be out

Just had an awful experience on the phone with a women who continuously talked over me until I finally just told her thank you and good bye. The lady was filling in for someone who was on vacation and probably should not be allowed to take phone calls. Seconds into the call she was irate and raising her voice.
The reason for my call is to find out what is going to be done about those of us who donated our vehicles last year for cardinals tickets that we were unable to use due to covid. Yes, I'm aware my vehicle went to someone that needed it, but I chose mers specifically for the baseball tickets and it is of no fault of my own that the games were cancelled and the tickets were void.
I could have kept my vehicle and given it to my 17 yo who starts EMT program at forest park in thefall. I could have used my vehicle as part of my down payment on my new car, or I could have sold my vehicle and gotten 1000$, all of these things I could have done, but I chose compassion and baseball tickets instead. The only thing wrong with the car was the starter had just gone out in it. Towing the vehicle was part of the agreement you made .It was auctioned off for more than $1,000 according to the receipt I received to file my taxes.
I've emailed and not gotten a response.I 'd like to know what's going to be done for those of us that were stiffed on the cardinal games. The understanding was that I would recieve usable Cardinals tickets; you've failed to deliver on your end of the agreement.@stlnews@stlcards
update 4/3\21:
Still no email.
More often than not "I'm sorry you feel that way" is a non-apology apology. Gaslighters are masters of the conditional apology. That's not an apology; the other person is not taking responsibility for their behavior, they're simply manipulating you.

Interesting place, nice building a d wonderful staff.