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M
6 months ago

I stayed at Meritus Negara Hotel Singapore and I a...

I stayed at Meritus Negara Hotel Singapore and I absolutely loved it! The staff were so friendly and helpful, always ensuring that I had everything I needed. The room was spacious and beautifully decorated. The hotel facilities were top-notch, especially the pool area. It was such a relaxing experience, and I can't wait to go back!

U
7 months ago

I recently stayed at Meritus Negara Hotel Singapor...

I recently stayed at Meritus Negara Hotel Singapore and I was very impressed with their overall service. The staff were extremely friendly and attentive, always ready to assist with any requests. The hotel itself is beautiful, with stunning views of the city skyline. The room was spacious and comfortable, with all the amenities you would expect from a luxury hotel. The breakfast buffet had a great selection of food, catering to different dietary preferences. Overall, I had a fantastic experience and would highly recommend this hotel to anyone visiting Singapore.

L
1 year ago

I had a wonderful stay at Meritus Negara Hotel Sin...

I had a wonderful stay at Meritus Negara Hotel Singapore! The staff were incredibly friendly and helpful, always ready to assist with any needs or questions. The room was spacious and comfortable, with modern amenities. The location was also ideal, with easy access to transportation and nearby attractions. I highly recommend this hotel for anyone visiting Singapore.

M
1 year ago

I recently had the chance to stay at a hotel in Si...

I recently had the chance to stay at a hotel in Singapore and it was an amazing experience. The staff were friendly and accommodating, making me feel welcome from the moment I arrived. The room was spacious and well-maintained, with all the amenities I needed for a comfortable stay. The location was also great, with easy access to the city's attractions. I would definitely recommend this hotel to others.

T
1 year ago

During my recent trip to Singapore, I had the plea...

During my recent trip to Singapore, I had the pleasure of staying at a wonderful hotel. The service was incredible, with staff going above and beyond to ensure a comfortable stay. The room was clean and modern, with all the necessary amenities. The location was also great, with easy access to attractions and public transportation. I would definitely recommend this hotel to others.

B
1 year ago

I recently stayed at a hotel in Singapore and it w...

I recently stayed at a hotel in Singapore and it was beyond my expectations. The staff were attentive and friendly, ensuring that my stay was comfortable and enjoyable. The room was clean and well-appointed, with a beautiful view of the city. The hotel facilities were also excellent, offering a variety of amenities for guests. I would definitely stay here again in the future.

P
1 year ago

I had an amazing experience staying at a hotel in ...

I had an amazing experience staying at a hotel in Singapore. The staff were friendly and helpful, always going above and beyond to ensure a pleasant stay. The room was spacious and well-maintained, with modern amenities. The location was also convenient, with easy access to shopping and dining options. I would definitely recommend this hotel to others!

D
1 year ago

My recent stay at a hotel in Singapore was truly e...

My recent stay at a hotel in Singapore was truly exceptional. The staff provided outstanding service, making me feel like a valued guest throughout my stay. The room was spacious, clean, and well-appointed, with a comfortable bed and a stunning view of the city. The location was perfect, with easy access to shopping and dining options. I highly recommend this hotel to anyone looking for a luxurious and enjoyable stay in Singapore.

C
1 year ago

During my recent visit to Singapore, I had the ple...

During my recent visit to Singapore, I had the pleasure of staying at a fantastic hotel. The staff were extremely welcoming and attentive, making me feel like a valued guest. The room was spacious and comfortable, with a stunning view of the city. The hotel's facilities were also top-notch, including a beautiful pool and fitness center. I would highly recommend this hotel to anyone visiting Singapore.

D
3 years ago

Deceitful organization

Deceitful organization

Meritus Hotel (including Mandarin Orchard and Marina Mandarin.) used to deliver a quality membership programme (Life & Style) which I am a pioneer member of. Unfortunately, this is no longer the case this year. I find it challenging to give a positive review in view of the deceptive nature of the hotel management.

As usual, nearing when the membership expires, I received a call from the sales executive asking me to renew the package. I said no as I have not been using the benefits much in the past year.

The sales executive told me to try again as there is "increased" value this year. What was left out were the changed terms and conditions which made it unusually difficult to consume the benefits (vouchers and member discounts). Which means very bad value for what was promised. Such false marketing leaves a really nasty aftertaste.

I had a rude shock I had when I tried to use the vouchers in the hotel's Triple Three restaurant. Unlike past years, the fine print this year made the vouchers almost irrelevant. For example:

1. Not being able to use more than $100 voucher per restaurant. (When at Triple Three, a dinner for one alone costs more than that. In the past, vouchers could be combined)

2. Not being able to use the vouchers together with the member card discount. (In the past, we were allowed to)

3. Vouchers are non-transferable to non-members. (In the past, we were allowed to let friends/family use it if we are unable to)

4. Not allowed to redeem car parking coupons unless we spend S$100 nett AFTER voucher and member card discount. (In the past, we were given car parking coupons with a lower consumption amount, inclusive of what was paid for with a voucher)

And IMPORTANTLY:

5. The current terms make the final cost in many restaurants no different from the 50% discount you'll get by using certain credit cards. Why should we pay $500 for the membership then?

The L&S package is unnecessary for guests to reap most of the benefits already present. Or it's structured so precisely to make sure that if you do use any of the vouchers or member discounts, you'll have to spend a lot more.

I feel sick to the stomach. Stupid almost. Because I've been loyal. But what we are "rewarded" with is deceit. Very disappointed.

meritus negara hotel singapore

meritus negara hotel singapore

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