Meridan Nord / dealer Renault & Dacia Review

Unfortunately in the last period something happened and the services offered were degraded. Sorry for the guys at the front desk who are nice and trying to help but those in the service do what they want, how they want, when they want. The problem that everywhere is the lack of qualified personnel and the huge commercial addition practiced. The workmanship cannot have the same value as the changed piece or even more.
For deletion change of 130 lei, the work 100 lei should be a bank, but unfortunately this is required.

Exaggerated prices.
Renault Clio IV overhaul. (0.9 tce, 75 hp) (24,000 km), Oil, filters + brake pads. (1322 lei).
The same overhaul in Suceava at Renault costs 850 lei.

Dealer ok for Dacia cars, but If you want a drive test with new Daster you will never get it. Always the drive test car is not available!

It's a little expensive to change tires. Other nice personal

Lack of communication between staff. Total disappointment!

Each comment or note offered is subjective, depending on the experience of each one. For me it was of note 10- speed, efficiency. And I'm grateful they waited for me half an hour to get the programming I had ... Kindness and professionalism. Keep going, guys!

I was never satisfied with the services of this center: contact with the difficult reception, the somewhat arrogant and distant craftsmen, high prices, long appointments (at least 14 days), for which you request an advance of 80% of the estimate.
There are other shortcomings ...

Having a car park, I work with them. I can say that up to this moment, I had no problems. I am pleased with the counselors, but also for the repairs we made at the dances!

Sorry, I will delete this service unit from my address book. I do not dispute the quality of the services because I simply do not know and I want to believe that everyone does their job conscientiously. I didn't sit on the technician's head, nor could I because the workroom is separated by a glass wall from the waiting room. My dissatisfaction is strictly related to the price which is "insensitive" to pepper, only for the fact that the car is under warranty, it is normal to make regular inspections. Change the oil, oil filter and pollen filter, in my case. Not even the extra fuel. The initial telephone offer, and so very big, was finally exceeded, after a whole "ballet" of words through which it was shown to me that I would be given a discount on the labor component and putting under my nose some figures that , from my point of view, are not comparable. Eternal trick: the figure without VAT and with VAT. We pretend to negotiate by omitting to say that everything is discussed in terms without VAT. As if any individual in Romania deducts VAT, like any LLC that receives a service to sell it further integrated or not in its own product, and therefore is fixedly interested in how much is the price without VAT and not of the full price he has to pay. Mi-e sila, sila, sila. I am extremely disappointed that in 2018 there are still practices from the 1990s. And I am upset that I was deceived in such a childish way. But I just didn't want to think I was trapped. However, it did happen. I could make a fuss but I don't have the strength to mess with tricks everywhere. I'm tired. In the next revisions I will definitely choose another service.

Very pleasant atmosphere; the staff responded very kindly to our questions. I thought they had a lot, too many papers to complete. But the kindness and light in their eyes diminished the multitude of papers, reading papers, signed.

People of note 10.
promptness,

Unfortunately the services have really deteriorated, I left the Scenic 3 car, in service for overhaul at 195000 km, change filters + oil.
In the first phase they were not able to offer me a price for the reason .... it depends what we find in the car, I said ok.
The next day I was called and they told me it cost me 1350 Ron.
Honestly I was surprised ... I asked if they found any other defects ... they told me that this is the price for the review.
It seemed to me a lot and I made the decision to remove the car from service and pay only the 114 ron ramp.
What I found strange is that they didn't know from the beginning to tell me an estimated price for an oil change + filters.
I should mention the fact that the distribution was done by them and I paid 2000 ron, when I mentioned this aspect to the employee from the service (sorry, I did not retain his name), his answer was ... Yes but between 2000 rum and 1350 rum is a difference though.
It sounded like you saw ladies doing me a favor.
Honestly, I was disappointed, and I made the decision to only attend this service.

Qualitative services at a reasonable price.
Staff capable and available for delicate situations.

Oficial service for the Renault group, they believe they are in an other country... They charge very high. I can understand the prize of the pieses but the 18 euros/hour it seems to me very high for Romania. Also I dont believe the people working on the car have more than 2500 Lei net salary. Another minus is they don't have stock and for something more complicated you have to wait 2-3 days, without offering you a substitute car for this time.

A very pleasant experience, Thank Alexandru Arinei for all the support provided and for the client-oriented extraordinary attitude.

You give 1300 lei for a revision and you can not drink a glass of water. They have a kk of coffee machine with an attached refrigerator that does not work. Nice, elegant, how.

access blocked due to the guard at the gate, only it doesn't drive you away, the parking lot in front is reserved for employees with functions .. you as a customer .. ideal to have a bike in the car, anyway everyone is driving no one wants to sell, but instead on service note 10

I highly recommend!
Prompti, late evening program, friendly staff!
Congratulations on such services that are maintained over time!

Very pricey. Very very expensive. Got my yearly check done and it cost me an arm and a leg, with every part (like oil, filters) double charged as the value from normal market. Also the hours they billed me was double (6h instead of 3h -i was waiting there with them).
Try to bring your own replacement parts. These guys are unscrupulous! Dirty cheats!

Operativity and professionalism, very friendly staff

Promptness, respect and repair of damages in a short time.

Hard to reach location without a car. Large showroom. Few sellers. Around the location you can do a reasonable test drive, there are free paved roads that you can go with relatively high speed, but also dirt roads with big holes.

OUT PAINTED HIS FENCE, NO ONE INSIDE HE SAYS YOU HAVE ENTERED!

The service reception is on the ground, scheduled for 9am, reached no 5 and paid into account at 9:30 after insistent ...

For a warranty review we stayed 3.1 / 2 hours (with programming done), and I'm excited about all kinds of excuses and explanations just to not change a bad piece.

The attitude of the sales representative leaves it to be desired.

They have a good location, but they have double prices compared to the competition. DACIA car, 1 liter of changing engine oil reaches about 100 lei, a bit expensive for DACIA even DUSTER.

Friendly and friendly staff. A space to Renault standards.

Great staff, profesional and always welcoming. Got all issues fixed in a timely and profesional manner. Would always recommend them!

Good people ..... until the contrary proof I have no object.

Cel mai bun service Dacia din Bucure ti,spun din experienta am mai fost i la altele.

Everything went according to schedule, thanks to Octavian

Prices are a bit high, as a representative service but they do a good job every time.

I also bought a megane sedan from the delivery
I only had problems with this car. I mention that it has no more than 3 weeks. Note 3 to those who delivered this car with defects. The money paid had to check the car very carefully

Total disappointment this time, the car ran out of the electric drive as battery boiled release acid vapor, and he did not want to perform any test on the power unless they're first acquire new battery from its ( Sandero Stepway 0.9 TCE). The phenomenon is documented and occurs when the alternator does not load specifications (overcharge). For them it is just a battery that does not work because "thus says the tester". I mention the car is under warranty, 19,000 kilometers on board.

Go with the key to the broken car, I used the second key from the car to reach them, I tell them the reason that one of the keys is broken the other is good and works; and they answer that the key must be put to the Tester :) ...... when with one of the keys it starts and with the other it is not, it is very probable that that key will be broken. The story goes: both keys must be put on the tester and the chip reset :)! One is good, new and it works !!!!! Why does it still need to be reset?!?!