I booked my car in for a diagnostic assessment as it was experiencing a few faults. There was a slightly wait on appointments but the team delivered an excellent service. I dropped my car off in the morning and was informed via telephone of the issues and emailed a copy of the assessment and that my car would be ready for collection by the afternoon. I won t hesitate in booking my car in at the Skipton branch in future!
I enjoyed my experience purchasing my first Mercedes thanks to Aaron! He helped me throughout making sure I got the best deal to suit me! I absolutely love my new car!
He went out of his way and above my expectations, I felt so welcomed in the dealership by all the staff.
I would highly recommend this dealership and Aaron for his outstanding service!
Thank you!!
Had my car serviced at Mercedes in Skipton the service was brilliant, very professional and great value. I will definitely be using them again, the service manager Laura is a lovely lady and an asset to the company.
I ve had a amazing experience buying a car for my wife. Aaron and the team were very helpful. I travelled from London to buy my car and loved every moment. 100% recommended.
Thanks to service department for prompt attention and thanks to Fabian for excelent valet of JMS 1
Good Afternoon
I just waned to discuss my disappointment with Ryan the Sales manager at the Skipton Branch. ( who i have checked is not the manager in fact ! )
I called on Friday the 20th at around 5pm to discuss a car for sale, a Mercedes C Class Estate, after a short conversation I gave the details of my part exchange which Ryan explained would be difficult to obtain late in the day as it is not a car that they would retail on site.
Towards 6pm I get a call back from Ryan to explain that he will call me tomorrow morning Saturday the 21st to confirm a price and see what deal could be done I thought great.
Saturday came and went with no phone call as has today.
I have looked online and see the car has been sold, It is not so much the car has been sold as these things happen and I understand deposit secures.
My frustration even up until now no phone call back to discuss a price on my car or to see if he may have something else coming in that could help.
Ultimately, I would not be recommending Skipton Dealership / Ryan
After a disappointing experience at Mercedes Bradford I was relieved to find a decent salesman at Skipton. Marc had the car I'd seen brought over to the garage and looked after the sale from start to finish. Very pleased with my new car. Thank you
Great dealership, very helpful staff. The salesman took us both out in a car we were interested in. He was very knowledgeable, helpful and refreshingly genuine. Finally we were given a very competitive finance deal by the Business Manager, generally a very positive experience.
Absolute joke. No idea how to prep a used car sold it completely unchecked. And not even cleaned. No faith in the car whatsoever. Promised to pay a professional company to valet and just ignored the bill and basically told us to go away.
