3 years ago
This is my first Mercedes Benz. (We have been buyi...
This is my first Mercedes Benz. (We have been buying Audi's in the past and we were expecting the same rude and standoffish behavior, like the fine folks at Audi of Princeton deliver each and every time !)
But instead what a surprise, we got the best price the first time, and Vasil Cherapania, the leasing consultant, was super professional and efficient. He understood what we were looking for and remained unfazed as we kept changing the options. We finally settled on the car, and he walked us through the every option gave us some good advice including telling us what options do not make sense.
The ladies at the reception were also very courteous and bravely withstood an excited 12 year old, who was trying every car on the showroom floor.
I have not tried the service department yet, but if this is any indicator of service then I am sure the service experience will also be excellent.
Keep up the good work !
Regards
Shahab
Update to this review: 11/10/2020
After adding the glowing review above, I was disappointed by the service department. I had purchased 3 prepaid services bit after performing 2, the scheduler told me that i would have to pay for the third, even though it was prepaid - this is extremely dishonest - never coming here again.