Memorial Gulfport Review

My nurse and nurse practitioner were excellent.. I wish I could remember his name.. Christine Michelle was excellent with her service... How ever I came in with severe pain.. Nevertheless, I was having a miscarriage.. I was there for hours suffering in pain.. I never got the results back from my ultrasound and was sent home with nothing until I asked for meds to help with the pain and to help with the "passing" process... The Dr. And nurse that relieved my original Dr and nurse had no clue of what was going on afterwards.. Dr Eakes scheduled blood work and an ultrasound for the day after that.. I return to have everything done and of course there was never and order in place... I will never return to Memorial Hospital for ANYTHING....

Most of the time I get taken care of wonderfully when I go to er here I always get treated great my regular doctors and neru doctors here but today I went to er because I had a few seizures and had hit my head. I was treated so bad. The doctor wouldn't look at my head told me to just take extra seizure med why so I can run out before time to refill and try to explain to my doctor oh the er doctor said it was ok. He told me the er dept was there to treat heart attack and colds and nothing he could do. Then asked what do u want me to do? Well nothing apparently I thought you when to medical school if your asking me and can't approach a patient maybe your in the wrong field buddy. Umm what do I want I want a new doctor. And my neruo on the phone maybe she can walk your through what to do. Sure her nurse can walk you through what to do.

Not organized at all. They will bill you even when you can prove that your bills are paid! And then they will get another company (HFA) to send you demand letters, and when you explain things to them they hang up on you. And forget about the director of the hospital helping you. They will refuse your calls, its like a system that's wired together to protect themselves when you have proof they are in the wrong!

During an overnight stay with my mother, I visited the food court in the morning and dropped a $5 bill. It was retrieved by a woman named Cynthia, and when I visited the food court a second time for lunch, cashier Mary Trautman not only recognized me as the money dropper, but brought it back to me with a note labeled where it was dropped! Excellent care for my mom, excellent integrity from every staff member. Thank you all so much!

I was turned away from the emergency room. I was in crippling agony from tooth pain to the point where i couldnt see out of my right eye. They told me it was not an emergency and i needed to pay them $200 to be seen. I will be following up with some kind of patient advocate. Wow never in my life have i been made to feel so sub human

Always clean and the staff that took care of me was professional and Johnny on the spot when I needed them

This is the worst place in the world to take a family member or your self if there is any mental illness issues. The staff at this facility could careless about mentally ill people. Not only did they discharge a patient that was a school employee who threatened to shoot up a school, with no restrictions on the job; they also discharged a woman who is schizophrenic and drinking toilet bowl cleaners and dying her skin with household cleaners. I would not wish this facility on my worst enemy and I pray that the staff at this hospital will NEVER have to endure the mismanaged treatment they provide other with.

Horrible staff, at the door a staff member , that looked like she was on drugs or something, smirked at me when I asked how my dad was that was just brought in on a stretcher. She proceeded to ask me while I'm crying hysterically,how i knew he was brought in and of he passed me driving down the street and laughed . I'm front of everyone. Memorial is known for horrible service, bad attitudes, but this takes the cake .

I walked in the ER a couple of weeks ago with back pain looking for the reason. The wait, very reasonable, some complaining they were there first. Please, folks! It is not a fast food restaurant. It goes by priority! Everyone from start to finish was polite. Special thanks to Dr. Nguyen for the polite professionalism! Back pain was 3 buldging discs. Oh My Lord...I am breaking down. LOL

Memorial Sucks I was here before 5:30 and it is 8:20 and have only asked me about my symptoms NEVER EVER AGAIN

This hospital took excellent care of my Daughter. The staff phenomenal were trained well

The staff are outstandingly friendly and helpful. However, the doctors and schedulers dont know their rear from a hole in the ground. My wife's surgery was scheduled 4 or 5 times, up to the point of taking her to the OR and returning her and said for her to go home. I pointed out that she had a fractured ankle and the surgery had not been performed yet.
As a side note, the food from the rooms and the cafe are a story all by itself. If you want an "I dont give a damn attitude" visit the cafe. Stay tuned

Had to pick up meds strict access. Love my cancer team !!!.

Went for a scheduled MRI. Clerk was so rude at 6a. She wanted $300 upfront. I told her I had Medicare and Humana. She informed me in a very dry and argumentative that I didn't have enough Medicare. I showed her my card and then my Humana card. She threw my Humana card bavk. I got up and left. Told her it was to early in the morning for this. She hollered as I was walking away, " you not going to take test". Terrible experience

Terrible experience. Waited one hour and thirty minutes in the emergency waiting room.when finally being brought back to a room, the nurse said "we have people that have been waiting for four hours" really, 4 hours waiting to be seen? Thats terrible. Finally get to a room and the nurse Camille was very helpful and much friendlier than the greeting staff. Stayed in the room for 3 hours before finally being diagnosed with food poisoning (my wife that is). An overall very unpleasent trip. The people that are greeting sick patients shouldnt be so mean and insensitive. We were there because we needed help. Not much u can do when it is the closest hospital but if you have a choice to go elsewhere i would definitely recommend it.

Scheduled a radiology appointment. Quick and easy. Staff was helpful and courteous. Parking is atrocious.

Tool my 5year old there this morning nobody was waiting ro be seen or in the back. Took 2 hours for them to offer no help what so ever meanwhile my 5 yr old had a 102 fever and coughing up all her insides. Smh the dr. Ward really need to go back to medical school. And learn how to be a doctor

Treated me with respect and didn't act like they were mad that you showed up for your appointment

The staff's were amazing they treated me right love them

This Hospital is a joke. I spent 4 hours in the ER to be told that there are others who are sicker so they will be seen first. I was there with my bf, who has brain damage from a bad wreck in 2009. He went in cause he had a migraine for 3 days and needed relief. He got hit in the head at work earlier & blacked out. And they had the nerve to say others were sicker? Who are they (the nurses) to say whether or not someone is sicker. They had not done x-rays or catscan. This is not the first time someone with previous head injuries was pushed to the side here. Only, she didn't live to tell her story. She died from a headache that she had from previous head injuries. She was at memorial trying to get relief & after hours of waiting, she left. She died the next day.
When is someone going to do something about this Hospital & the staff? The rude nurses or med techs that take your vitals & symptoms? The nurses who have NO EMPATHY for their patients? The ER is a ridiculous joke.

Today my daughter had a doc appointment.. she had surgery and was on pain meds that made her completely dizzy to the point she could barely walk, and almost fell into a wall.. a nurse told me to go down stairs and get her some food to calm down her stomach from the meds.. well I found a wheelchair on the way there so I put her in it.. while we were eating I got told I had to give up the wheelchair. That she couldn't use it.. to which I said she can barely walk so no.. then on my way to leave I stopped by the bathroom while my daughter and her sister sat in some chairs waiting for me.. to which then an old man that works as an escort yelled at her to get out of the chair she is not allowed to use it or have it.. so while still shaking and barely able to walk.. she came to me... so then I called their supervisor and was told no wheelchair is for public use.. you can only have an escort bring you and drop you off and picked up later IF YOU HAVE AN APPOINTMENT OR SUCH IN THE HOSPITAL... THAT IN THIS PUBLIC STATE FUNDED HOSPITAL PEOPLE CANT USE A WHEELCHAIR TO GET AROUND WHILE INSIDE THE HOSPITAL.. so after the supervisor keeps hanging up on me.. refusing to speak to be because I'm complaining to her that if my sick 11 year old daughter would have fallen after they took the wheelchair that they would have been liable for a lawsuit!! And now getting told because I keep calling to speak to the SUPERVISOR they care pressing charges for harassment because she continues to HANG UP ON ME !!!!!!

Kelly was great. Wait was awful!!!!! They did feed my Daddy twice. That helped. Room was DIRTY! Arrived at 12:00 pm. It s 6:32pm. We re still here.

This place is the biggest joke! I won't say that ALL nurses are just rude and inconsiderate, but I will say that a good majority of them are! About 99% of the "techs" are worthless! From the ER, to ALL the other floors in this hospital! They are lazy and haven't clue as to what they are doing when it comes to proper healthcare! They expect the family members to do their job just so they don't have to! When it comes to blood draws they are just ignorant to say the least! You have hospital doctors that just make a 1 min appearances yet charge your insurance 30 damn mins! They will send you home to only return 10 times worse! You have nurses who claim to have been nursing for over 20 years and are honestly the rudest of the bunch because they treat you as if you are such a damn burden to them! The "techs" need more training other than the 2 weeks that they are given. Some techs walk around and claim to be nurses! They will walk in and look at the IV monitors and start pressing buttons. I have seen first hand how all of this works. I plan to make a huge complaint against certain staff members of this hospital. Although I do believe that nothing will become of it. It's just sad that we are relying on these people to help get better when in all actuality they (NOT ALL) are making people worse. I'm sure others have had the best of care from this place, unfortunately we haven't!

They do not care about individual patients. They refer you to doctors in other departments for treatment who, in my experience, don't return your calls.

Also, when you do get to see a doctor that you were referred to within their system, you are lucky if they spend five minutes talking to you.

Only one of the doctors I have seen that work for this hospital system seemed to genuinely care. The rest just seem like they are in a hurry to get to the next patient.

To top it off, the modus operandi of Memorial Hospital seems to be to assume that everyone complaining of pain is a drug addict.

The only reason I ever started seeing doctors at memorial is that they were within my insurance network.

I'm currently looking for alternatives.

Went to memorial the other day to get service it was super bad. I stayed in the ER for 7 hours before I was seen. Then when it was time to get seen the denied me because I didn't have insurance for health,well it had just expired so they ask me to leave Andi didnt get seen after all those hours of sitting there. Completely waste of time. What's the use of being a hospital if you can't be seen. They need to just close it down . And not to mention how they pushed my brother out the door because they didn't wanna take care of him anymore .

Fast, caring, clean, attentive... very pleased with everything I experienced here. All staff were professional, I have to say Amber was amazing, what a lovely lady with so much knowledge. Thank you!

I went into the hospital with a broken tailbone, after waiting for hours, I asked a nurse how much longer it would be until I was seen, she said she didn t know, I told her my tailbone is broken and it makes it painful to sit for hours, she told me I was welcome to stand and wait for a few more hours. Needless to say, I was not seen by any medical professional.

They truly have no compassion. They would let you die before going outside of what they feel like doing. I need help figuring out what's wrong with me and they put an iv bag on me and send me home. Theyre job is to stabilize you in the ER. But they wouldnt lift an arm to help identify the problem. I'd hate to see free healthcare implemented. So remember that before you beg for it democrats.

The doctors and nurses take care of me whenever I'm sick and make sure I'm comfortable, gives me the medicine I need to get me better I love me some memorial hospital and doctors

The vascular surgery department marvelous simply marvelous!

Horrible. I had an infection in my left nostril tgst caused half my face to swell. Nurse came in for 2 seconds just looked at me and said allergies and walked out. I asked the finance lady to ask the nurse to come back and look at me.. I was then told I wasnt an emergency so no one was coming back to speak or look at me. I got allergy spray for my nose.... They were more worried about telling me that me sitting on their bed will cost me 500$. Im currently going to a different hospital..

The wait in the er room took forever but when I went back the nurses and doctors were very nice and professional. The hospital was clean as well.

Don't want me to come back after they falsely committed me to the crisis stabilization center in 2012 and now that I live on the coast and went to their hospital multiple times they are scared to file under my insurance so in court 2/25/16 they said I can't return there

The service here is HORRIBLE! Not twice but three time they entered my insurance information wrong. Due to that I am in a hassle to get the right info to them so the correct people could be billed not me!

Went to the ER with chest pains an the care was excellent transferred to cardiac observation unit and the care was excellent Five star treatment can not say enough about the care at Memorial ER an Cardiac unit great team

The ER was great! Wonderful and knowledgeable Nursing staff and ER Physicians. However that's the best I can say. I was admitted for chest pain, once admitted my experience was nothing but negative! Mainly from the admitting physicians. I definitely would not return to this facility, I actually signed myself out of the hospital once admitted for such reasons as that the medical staff was not addressing my needs or concerns. Again will not return to this facility!

The nurses were friendly however the cleanliness of the room in the pediatric unit was deplorable. The bathroom was full of some sort of flying bugs and the room had some sort of sticky substance on the floor with ants. Also we were very "lucky" to stay above a construction site. Not very easy for a very sick child to rest with someone jack hammering underneath the room. I would recommend going to another hospital.

Absolutely the WORST hospital I have EVER been too also NASTY and DIRTY. STAFF is HORRIBLE in the ER department. I been there three times for major issues and all they could tell me is anxiety and Ik MY BODY they are refusing any treatment for me due to no insurance. I have 20-49% blockage in my arteries now tell me is that anxiety ? I came in the hospital through ambulance and they had me waiting and took ppl before me that came in after me ... WORST HOSPITAL EVER I DO NOT RECOMMEND IF YOU HAVE A LIFE THREATENING ISSUE.

Recently I had a needle breast biopsy done after having had two abnormal mammograms. I went to Memorial for the mammograms and the biopsy. Fortunately for me, the suspicious area was benign. I feel that I got great care at Memorial and the staff could not have been better to me. I am a retired RN, so I know a little something about patient care....

THEY LET A WOMAN HAVE A STROKE AND TOOK THEIR PRECIOUS TIME TO HELP HER. IT WAS 6 OF THEM AND THEY COULDN'T EVEN LIFT HER. THEY ARE SAD!!!!!!! I WAITED 2 HOURS JUST TO NOT BE SEEN!! THEY ARE EXTREMELY UNPROFESSIONAL AND THEY SIT AROUND WAITING FOR PEOPLE TO DIE!

I can understand and even sympathize to a degree with the challenges faced by physicians and support staff, organizing high volume patient traffic, managing multiple patients with sometimes very complicated medical diagnoses. However, a proficient medical team is one whom arises to the challenges they face on a daily basis, as it varies from patient to patient; regardless of age, complication, previously diagnosed conditions, arduous treatments, and likely prognoses.

Now, as for the numerous doctors and select medical staff that have embroiled themselves in my grandmothers case; they undoubtedly, should not be licensed to practice anything with relation to the medical field, particularly considering that you or your loved one's life is stuck in the balance. Completely failing to physically document reasonable comfort measures requested by the family in a face-to-face meeting with the assigned physician while another physician was present to witness is completely baffling. And then, entirely disregarding those requests, leading to physically and emotionally neglecting sensible treatment for an elderly woman in evident respiratory and emotional stress, approaching the end of her life is utterly incomprehensible. And should merit some form of reprimand, in my opinion.

And before anyone jumps to defend the doctor's reasoning, don t. I have a medical mind that evaluates every factor, intrinsic and extrinsic, as well as conditional physiological function. And of my inference, there was no logical, or sensible excuse for the medical staff's actions. When confronting the staff, we only received a contrived vindication, which was dismantled quick and deftly. These physicians are passive, apathetic, and overall incompetent in the diagnosing, treating, managing, COMMUNICATING, and LISTENING to and with their patients.

Throughout my abbreviated stay and experience as a relative of a Memorial Hospital in Gulfport patient, the most accurate way to describe my first-hand observations is one of an apathetic, indifferent medical staff that performs their duties niggardly and perfunctorily. No patient should ever have to endure or tolerate Memorial Hospital in Gulfport's level of inferior, callous, distrait care.

The only reason I GRACIOUSLY granted this organization ONE star is because of an outstanding ICU nurse who went above and beyond to make sure my grandmother was comfortable while she was on CMO orders.

Overall, I wouldn't bring my sick pet here. This branch of the Memorial Health system is nescient, insouciant, and haphazard. Do yourself or your loved one a favor and find a different hospital.

Very rude and inconsiderate staff, I felt unwanted and I was just visiting.... on top of that they moved my sister to a new room due to cockroaches....

I went to the emergency dept. with abnormal heartbeat and pain. I have a history of svt so I know when my heart is in distress. The e.r. doctor (I WILL NOT NAME HIM), would not listen to the symptoms. ....he insisted on doing a RECTAL EXAM!!!! Why would you put further stress on a patient that had a potential heart problem. I left after he said you are fine go home. I have since gone to a heart dr. And I have to have an angiography for blockage.

The medical professionals who work here seem as though they hate their jobs.
There is absolutely no personality or bedside manner among the majority of the staff I came into contact with.
I gave 2 stars because they do get services done and will treat you for your illnesses...eventually however, nobody working there has an urgency to update you about when you will be seen, or if you are waiting on someone else - if your loved one is doing okay.
On another note, bring a mask and gloves. This place is not clean.

These are the rudest most unconcerned set of people that i have ever seen. They also have the worst attitudes that ever seen in one place. Memorial must seek to hire any type of person and must not do regular check ups on these people. Lord speak to their hearts

Went into the ER and was treated quickly and professionally by everyone I came into contact with.

For the Pain Management Clinic....RIDICULOUS!! POOR, POOR SERVICE! Even made a complaint with customer service and was told that they take complaints very seriously and the manager would call back....that's been 2 months ago and not a word. Threw up while doing a swab drug test so never got to watch them seal it...that one came back positive for illegal drugs. Never done drugs once! Asked to be retested and refused. It's a money racket. They see you, write out prescription if you can pass a drug test and send you on your way. They don't care about the person, the pain or helping manage it. It's a legal dispensary!!

Dr. V was the most attentive surgeon. Before and after surgery he was there to answer any questions my family had about my grandfathers surgery. Our nurses also had excellent bedside manner. Nothing but nice things to say about the 4th floor at Memorial!

My husband was a patient there for 5 days and received wonderful care from the emergency room, ICU and a regular room. Everyone was nice and very helpful!

WORST SERVICE EVER!!! TOOK A FRIEND IN WITH BROKEN SHOULDER IN EXTREME PAIN. HAVING TROUBLE BREATHING.AFTER WAITING IN THE WAITING ROOM FOR 4 HOURS. TOLD TRIAGE NURSES THE PAIN WAS GETTING WORSE. TRIAGE NURSES RESPONSE WAS THAT ITS FLU SEASON AND THERE ARE ACTUALLY SICK PEOPLE WHO NEED TO BE SEEN. THEY WILL GET TO HER WHEN THEY CAN. WAITED IN THE WAITING ROOM FOR ANOTHER 3 HOURS OF SEEING MY FRIEND IN EXTREME PAIN AND THEY FINALLY CALLED HER BACK. NOW WE CAN FINALLY SEE IF SHE CAN GET SOME HELP. SO UNPROFESSIONAL. I HOPE THE DR'S ARE MORE CARING, COMPASSIONATE AND HELPFUL.

I've visited several friends and found them bring taking care of professional n friendly.

If not for the grace of God,Leading me here...I do believe,I would continued have had to contiinue living in a world of intollerant individuals. .Choosing not to Help me learn to live with my illness.

Clean an pleasant. Needs valla parking for disables

My uncle had a massive stroke which lead to a brain aneurysm. At first the staff was helpful and said they'd give him 10 days but after sitting up there for 3 days with no one telling us anything we tried to talk to the doctor over him and he was busy but yet he signed paper work saying he spoke to us everyday which was a lie we hadn't even seen him. My family contacted the medical board and told them about the doctor being unprofessional. That night they came in said he was brain dead the the family had to make a decision after Christmas. He woke up Christmas eve and knew who he was and is responding to everything. Most the staff could care less about the patients and their family. They're are some staff up there that's taking good care of him now.

Lost my billing paperwork and ended up sending a bill to collections that NEVER should have gone! Tanked my credit! They're just as bad in the billing department as they are at saving lives...

I would rather die than have to go to the memorial ER again. The nurses were fine, but the doctor ("Willabrandt" or something similar) was awful. He was noncompassionate, careless, and condescending!
I'm changing all my doctors and health care people from Memorial Hospital

I went to gulfport memorial hospital with chest pains and shortness of breath threw the emergency room, from the moment I arrived from the security guard that insured I got to the right place ,to the emergency room team that took me to a exam room the instant I got threw the door and and I truly feel saved my life that night,to the staff night and day that always insured my comfort and health care Thier #1 priority on my floor for a few days that I stayed ,I believe it was the cardiac observation unit ,to the young lady who always made sure my dietary needs we're met and the food was awesome ,hot and ready,to the young lady who took care of my room and never disturbed me ,and my doctor who was truly one of the best I've had I believe, and Engineering staff who took care of my request to do a minor issue in the shower on my floor, and lastly my receiving Nurse and Angle of Mercy Carroll Ann Murphy who in five minutes brought my blood pressure down to a much safer level,to my discharge Nurse Mrs Pam who insured I had everything I need to go home and get better.
I know This sounds a lot for short time I stayed at Gulfport Memorial hospital,but it forever changed my Outlook on life and living and itsbecause of the 5 Star treatment I'm here today .
Sincerely
Mark and Pam McAvoy

This place is awful! The staff and nurses treat everyone badly! As soon as I walked through the door I was talked down upon! The rudest employees for a hospital!

I was out of state and got sick. I came in Er stayed 3 days at hospital. The Dr's and nurse's were Exceptional. I have never been to a hospital that took such good care of me.

From out of town. Had a terrible fall. Broke my humerus. They reduced it great and splinter, drugged me sufficiently for me to be able to travel home for 8 hours. Care was great.

Last Weds night my 16 month old grand daughter was taken there because she had a large lump in her groin area. she was in terrible pain, and had to wait for 3 hours to be seen by the doctor. She looked at her for less than a minute and blamed it on a lymph node, and being sick from daycare (which she doesn't go to) and said there nothing they could do.. Well you were way wrong, and this morning she is going to a pediatric surgeon at New Orleans Childrens Hospital.. Nice job you were insensitive and uncaring, maybe you'd be better off changing oil at a quick lube..

Pretty good hospital. Really big. Friendly and down to earth staff.

Memorial ER is amazing! The doctors, nurses, and technicians are confident, competent, and cohesive! Thank you for wonderful care!

That is one Great place..was there for 7 days .super nice staff and the food was unbelievably great. Thanks Memorial....

Relocating to the area in June, I chose Memorial Hospital for my primary care needs. I chose a female physician and provided all necessary information. Over a week later, I still had not heard back in regards to setting up an appointment. So, I contacted their office again. I pick up every phone call I get and I was told by the receptionist that there must have been a poor line condition. Now that sure is odd since a specialty doctor's office there gave the same excuse. The receptionist told me that the primary care physician looked over my records and said she was not going to work with me. I asked if a reason was given and she said that no reason had to be given. Well, I can think of a few and they are discriminatory. Needless to say, I am no longer moving to MS. If you'd like to be treated with dignity, compassion and respect, I advise seeking treatment elsewhere.

ER dept...sucked!!! Came in ambulance..excellent care..big private room. Walk in...got to registration desk..trying to give clerk my info....her cousin or something came up talking all ghetto her..disturbibg my registration..asked her can she let her finish my registration..she says..well she can work and talk. Im a heart patient therr for my bp. They did text..gave me iv medicine..an in 1 hr iwas in an out an never saw a doctor or anyone to tell me results if ny test. A totally wasted visit. Nurse came back and said.. Doctor said you can go. Im thinking what dictor.. I never saw a doctor...

Applied for financial aid but was sent to collections regardless of my multiple applications for assistance.... I was sending them money (what I could afford) each bill they sent and then they stopped sending the bill's. Thanks for the help. Medical business is so ruthless regardless of the people's wellbeing.

The entire hospital is a team of doctors working very carefully to see your treatment plan reach the most desirable outcome... not "out to make a buck"

It has been really hit and miss. They have been great but sometimes not. My first experience with them was when I went there to deliver a baby I was giving up for adoption. It was an open adoption and the adoptive family was with me through the delivery experience- the staff could not have been more insensitive to the situation and i filed a grievance. After that I broke my leg, went in to the ER with an allergic reaction rash all over my face, and they were great. Then I went in on Mardi Gras for a bad flu because the doctor's offices were closed and I was on chemotherapy right before final exams. the doctor was so nasty to me, I understand it is an emergency room and maybe my problem was less than an emergency in his opinion but I was suffering and he was so callous he wouldn't even write me a note out of school despite acknowledging my flu. He told me to wait it out. (on chemo, there is no "waiting it out" i had no immune system and things only got worse i know from experience). For the second time I was met with insensitivity to my problems. Luckily my choice to go there two weeks ago with post appendectomy pain- they found a blood clot and admitted me for a week and a half where the staff the entire time was awesome.

Walked in after having a seizure from being out of my anxiety medication and the nurse actually accused me of coming off of street drugs. I am completely appalled. I wanted to tell the witch to drug test me. I just walked out. Be aware!!!!

I am sitting here now. Been here over a hour and they taken 2 people back before me that was here way after me. These people suck. If you can go some where else do it

The people there was very nice n helping while we visited love one.