Not organized at all. They will bill you even when...

Not organized at all. They will bill you even when you can prove that your bills are paid! And then they will get another company (HFA) to send you demand letters, and when you explain things to them they hang up on you. And forget about the director of the hospital helping you. They will refuse your calls, its like a system that's wired together to protect themselves when you have proof they are in the wrong!