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A
3 years ago

Should have taken the other bad reviews seriously....

Should have taken the other bad reviews seriously. Horrible customer service. Had to come out multiple times to see a product to make sure everything on it worked, had talked to the "manager" Pauline an hour or so before, when I got there, she had run out on a personal errand, that was what her employee told me. Next time I came back, she told me they were too busy to help and I had to come back, yet another day. Would not ever go back there again, nor would I give them another dollar of my money.

y
3 years ago

My husband went in to purchase top soil waited for...

My husband went in to purchase top soil waited for service a long time Sale person took a phone call instead of placing caller on hold due to the call was very long she did not acknowledge his presence bad service.

R
3 years ago

Great service!

Great service!
Sarah was awesome with helping me pick out cherry trees for my dads memorial. Great employee!!

K
4 years ago

Would really love for a manager to call me back. C...

Would really love for a manager to call me back. Can t seem to get that to happen. My mom (a senior and a widow) ordered way too much dirt over the phone (would have thought they d advise her that she didn t need 25 YARDS OF DIRT to help revive her grass on a residential front lawn) but she says she ordered topsoil, paid a LOT for it, but with no receipt given, how do I know. What we got was what looks like fill dirt with glass, used water bottles, pieces of rubber, etc. Probably more will be found when we pay someone else to take a lot of the dirt away and spread what we have since they will not take it back and I can t get an explanation. I never leave bad reviews, but my blood is boiling. Nightmare is an understatement!

P
4 years ago

Several mix-ups, brought wrong stone, wants to pen...

Several mix-ups, brought wrong stone, wants to penalize me for a mistake that wasn't mine, really neither one of us, but I should not have to pay. Labor a 8 on 1 to 10 scale, communication not the best, wife chose plants that will need maintaining yearly, not for me at my age.
Now much communication is needed to get what you pay for.

J
4 years ago

Awful! Do not buy your topsoil from them. Paid for...

Awful! Do not buy your topsoil from them. Paid for 5 yds Premium topsoil and upon delivery found we received what one of the girls referred to as the junk . Took out over 20 5-gallon pails of rocks, clay, glass, wire and whatever else. This was being used to reseed parts of our lawn so now may have wasted the money on seed too.Called 2x to complain and try to get a refund of the difference between the premium and junk stuff. I was told each time Nate would call me back and I m still waiting.

S
4 years ago

Middle of February we visited because we are getti...

Middle of February we visited because we are getting our plants together for the garden and green house. The lady wasn't helpful and pretty much laughed at me after asking when they get the first plant delivery. The few items I was looking at didn't have a price. I was definitely looking for a more personalized experience guess I'll just stick with a more corporate approach like home depot.

R
4 years ago

Not like the old days When the Red Barn Was the on...

Not like the old days When the Red Barn Was the only place to go. now it has a corporate feel, as their is no one in charge that cares or wants to keep you business. The nursery stock is low grade and over priced, and the kids in the yard are just that KIDS with NO sense of caring for the customer, that comes from lack of leadership.
PS the Girls up front do their best.

D
4 years ago

Ordered fill dirt. Was told and seen there may be...

Ordered fill dirt. Was told and seen there may be rocks in the dirt which there was and is OK. What I'm not ok with is there being this much cement and concrete in the dirt. This is NOT clean fill dirt. It looks like they took the dirt from a demolition site. We found clothes, rugs, irrigation pipes, steel pipes, and asphalt in it as well. None of this was shown to me when they showed what they would be delivering. I'm attaching photos of what I received. Do not buy from here!

Meldrum Brothers Nursery

Meldrum Brothers Nursery

3.3