McDonalds Restaurant Review

It was horrible service and the food was under cooked and the orders were messed up so bad that everyone in the whole restaurant we're offered free meal coupons

They never give you enough condiments for the food u order

First time going through at my lunch hour and I was in and out of drive thru within 5 mins

It's a good mcdonalds. They'll actually make your food fresh If you ask for it to be fresh, and if they make a mistake they'll make it right for you quickly. At least in my experience.

I only go there for the breakfast sandwiches... Once in a blue moon!

I recently went to McDonald s Donald s I.Bought A meal my Big Mac was cold I ordered large fries it as half way I will never go there again!!

Very fast and wonderful employees. Great breakfast

Horrid experience. I frequent this McDonald's often & must say the new staff is a disappointment. I asked BEFORE ordering, if the Monopoly game pieces were still available. The drive thru attendant told me "Yes." After 17 minutes or so, I get up to the first window to pay my $7.34. (I know, because I got over half way through Firefly Season 1 Episode 9 while waiting.) Wait another 5 minutes or so, pull up to the next window and am handed food with no pieces - whatsoever. The Monopoly pieces aren't even the reason for the poor rating though - it's not their fault they ran out of pieces. The rating is because of the large black employee (name unknown) who thought it was hilarious that I requested a refund & when I was given the incorrect amount of money back, presented my receipt for the right refund. I work in customer service. Your drive thru attendants should know what's going on; menu changes, meal options and promotional offers. Your employees should be offering accurate orders and information. If something is wrong, they should be trying to rectify the situation, not judging or laughing at a paying customer. I'll be hard pressed to find a reason to return to this location. I'll also discourage my friends and family from bringing patronage to this store. I hope corporate hears about how his once awesome store is being run.

Incredibly fast service. Food is cooked perfectly and staff is always very friendly.

Fresh coffee and the 2 for 3$ offer makes a perfect lunch for me...

Blowing had a very poor customer service in the drive-through when an employee was supposed to be taking in order he was using foul language and chitchatting with the person making the order they took three minutes of talking before they place the order and then when I got to the window for my order I ordered two large drinks I was given one medium and one large when I told him that it was incorrect he gave me an attitude about switching my soda to a large soda and told me I looked paranoid because I didn't have the right soda if you cannot do your job and make a cup of soda get a better education

Very good and friendly workers
I order 20 piece nuggets large drink and large fry

You gave me what appears to be a strawberry shake in a designated "smoothie" cup with a presumed "medium" size in my postmates order PST190/take-out order #1613 delivered at approximately 1:19 AM SUN June 21st 2020.

I ordered a LARGE shake to be in a designated LARGE "shake" cup. Fixing this error would be highly satisfactory.

Anyway,
So I grabbed that shake.
Looked at it a little bit...
saw it wasn't a large shake..
and said..
MAN, THIS AIN'T NO LARGE SHAKE.
THIS A MEDIUM.
AND WHAT.
IS THAT A SMOOTHIE CUP.
MAN, I AINT SOME CHARITY. I PAID ONE DOLLAR EXTRA.
So I grabbed that shake...
.
.
AND I THREW IT ON THE GROUNDDD.
.
THAT'S NOT A LARGE., MANNN.
.
I THREW IT ON THE GROUNDDDDD.
.
THIS A SMOOTHIE CUP.
.
I THREW IT ON THE GROUNDDDDDDDD.
.

If you could fix and compensate me for your erroneous preparation, that would be greatly appreciated.

McD's is awesome when your in a rush. It's over crowded at certain times. The drive through can be a nightmare due to some very rude customers. Workers however are very nice!

Service is good and the prices are reasonable for the quantity.

Worst McDonald's ever. Always forget stuff, can never run their drive thru properly with some common sense. Pathetic, pathetic, pathetic! Upper management should be made aware of the lack of talent they are employing.its McDonald's not rocket science.

Sucks there prices are too high and bad food. Bad for you.

They always manage to mess my order!! Dont like coming to this McDonalds!!!

This location is unorganized, i ordered a mcflurry. When my order was ready they said they were out of ice cream. Shouldn't they have known this before taking my order? Also, The cheeseburgers i ordered were squished and off center. The oil from the fryer needed to be Changed.

pretty good but the level of obesity is preposterous #Lardbutts

This Mc Donald's NEVER HAS GRAPE JELLY. So if you are like most people who like GRAPE JELLY ON THEIR SAUSAGE AND EGG McMUFFIN, you will be very frustrated at store #17770 on University Pkwy in San Bernardino.

Very hard to get in and out weather you are going inside or drive thru. Bad location overall. Staff is overwhelmed by all the foot traffic since there is no other Mc Ds nearby. Franchisee needs to build a new location near by to help out with the demand.

They always have over 10 drinks on the counter ready for the drive thru so when I get my drink it's all watery with no ice. The other day they gave the car in front of me my drinks and the customer gave them back and when I was next the employee gave me the same drinks that the previous customer had touched. Gave me the happy meal I ordered with no toy and when I asked they said we have no toys which they could of informed me at the time of ordering. Fries and nuggets tasted old and weren't even warm. They didn't have fountain drinks.

It was ok could have been better except the server in the drive threw window never made eye contact and literally was shoving my order in my face.

Stupid dumb employers at nigth want u to verify the code on the begging 3 cars jump and the stupid ask u verify code again on the window....

This location use to be a hit or miss when it came to getting your order correctly but over the years it has improved just a little, not enough to bump up the score yet. With just having average customer service and still missing orders this location is a pass up still unless you don't feel like driving to the next closest McDonald's

The manager Alexis complete ignored that I was im uber driver she was on the phone on Facebook I saw her pictures and texting lol more than 15 mint to go uber food ugh

After waiting in the line and having been unable to properly pull up to the mic we asked for a pail of cookies and immediately the speaker says we dont have any cookies so i said okay then thats all i wanted ill leave and thats it no reply and even looked at with additude while we were passing by waiting in the long line thanks for nothing mc donalds except for the closure of me never returning and having this problem

This place doesn't accept card transactions after 1am. What kind of business doesn't accept card this day and age. They told me they need to restart the system everyday for morning crew. This place sucks and is shady, just go to Del Taco across the street.

They did my order wrong.
This is the 3rd time

Horrible horrible horrible... worst food and worst customer service I've ever dealt with. Do not order from this location, you will be EXTREMELY disappointed! If I could give less than one star I would.

Is a good place when you take children with you due to the fact they have a play pen.The food is the normal fare you get in all the McDonald's restaurants and well prepared. The place is nice and clean.

Went through the drive through; had to reverify our order in the first window. We get to the second window and find out our order was given to the car ahead of us. This whole thing went on for at least 20 minutes. Still got our order wrong. We had gotten fed up so we just took the order.

VERY FRESH IN THE MORNING and the food is hot N ready and in the morning the CHICKEN NUGGETS ARE CRISPY

The food was alright, it was exceptionally clean though

Worker's are not wearing gloves not washing hands! Just doing things the same as always! Not practicing the safe rules we were told too is sad! But who works there? Young teens who dont care!

The drivethrew is slow and people who work there dont care about your order just want to get you in and out. Its better to go to jack in the box down the street

Drive thru speakers never work or no one is on. I suggest putting a sign because they make everyone wait more than 20min. Besides that my food wasn't well done and cold.

Best mcdonalds ive been to honestly fast and finally my food order wasnt messed up

I came here prior to my orientation at CSUSB I got a much needed coffee from here, it wasn't perfect but it was nice.

We went through the drive thru. The service was friendly, quick and efficient. Our food was done right as we drove to the pick up window. I would definitely recommend this place to anyone.

Food is given cold. Not a pleasant place to eat at.

Horrible they messed up my entire order. Forgot a whole combo throw the whole staff away and not to mention they parked me and still didn't get it right

This place is awful. I ordered the bacon ranch chicken salad. All they're bacon was frozen and had none to put in my salad, they compensated by putting cucumber slices on it. I also ordered it with crispy chicken, they didn't get that right either, it came to me with grilled chicken. The cherry tomatoes were so squishy and nasty tasting I had to spit them out into a napkin. The restaurant was freezing ass cold inside, so cold I had to go eat in my car. The temperature outside was only about 70 degrees so I know the dining area had to be at least 65 degrees.
I will absolutely never go back there again and you shouldn't either. McDonald's has never been somewhere I like to go, but my husband was craving a Big Mac. Next time he wants a Big Mac I'll go across the parking lot to Bratworks.

The food is nasty if you don't ask for it fresh. They'll give you reheated food, or food that's been sitting. They take forever and a day. One time I went inside and it smelled foul. And a girl gave me bad attitude in the drive thru.

Poor Service. If you're in drive-thru, verify your order before driving away. Staff makes lot of mistakes and show attitude.

Don't even waste your time going there its disappointing.

No regular tea today , only sweet tea poor taste ,that why I prefer unflavoured

It never fails. Bad service, only cash, and one speaker at the drive thru doesn't work, or they dont acknowledge us.

If you go to this one drive-thru only if you walk in you will be waiting 10 to 15 minutes don't know why don't know what happened but the workers Act as everything is normal something is wrong