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A
3 years ago

Massapequa pet vet accomodated me and our bearded ...

Massapequa pet vet accomodated me and our bearded dragon on an emergency visit. While the diagnosis and prognosis was not what I hoped for (no fault of the doctor or staff), Dr. Horowitz was very sensitive and compassionate towards me and my pet. He was honest and frank and clearly explained my options and costs for each procedure. I have the utmost respect and trust for Dr. Horowitz. He definitely cares about pets of all kinds, and it shows. I will return to this facility for future veterinary needs. Don't hesitate to make an appointment.

C
3 years ago

I have never in my life met a veterinarian and sta...

I have never in my life met a veterinarian and staff like Dr. Ned Horowitz and his colleagues and staff. They are all in it for the love of the animals. My Pets have had many medical issues throughout the years and other vets were quick to suggest surgery and make me panic over things just to be able to bill out. I have never had a more calming compassionate experience than I have had with Massapequa pet vet. Dr. Ned Horowitz knew I was nervous about an issue my dog had and in order to calm my nerves he brought all of his other vets in and let me get that many opinions just to ease my mind. The office is immaculate and run so well. The staff is always so accommodating and I couldn t be more grateful to have found them for all of my pets, both exotic and domestic.

F
3 years ago

My cats Autumn and Asia couldn't have been in bet...

My cats Autumn and Asia couldn't have been in better hands. Extremely thorough and very attentive and caring staff. The best vets anybody could ask for!! Don't hesitate for one second to bring your pet there .

J
3 years ago

Best doctors ever. We have been to a few other vet...

Best doctors ever. We have been to a few other veterinarians, Dr. Horowitz was the only to diagnose my dog properly. Ever since then he's been fine. From one doctor to another, I highly recommend this group. They are all great. Thanks guys.

P
3 years ago

My pup had a hospital stay and staff techs and vet...

My pup had a hospital stay and staff techs and vets were all so kind. Super clean too to bottom. So grateful they got my dog on the mend so quickly. Will be making Pet Vet my go to place for all my pets needs.

d
3 years ago

They took my dog who was in distress as a new pati...

They took my dog who was in distress as a new patient during these tough times and were extremely informative and helpful with his situation. My dog has a new veterinary family! highly recommended.

D
3 years ago

I love Massapequa pet vet. Dr Horowitz is the grea...

I love Massapequa pet vet. Dr Horowitz is the greatest vet in the world. I have many bunnies, many with different issues and he treats each one of them special and amazing. I lost one of my babies recently and he was very genuine in his condolences for our loss. You don't find many vets that care as much as he does. He treats the animal not your wallet which is what matters. I would recommend any of the other vets there as well. The morning staff is also exceptionally sweet and compentent. The technicians that cut their nails are also amazing. Take your pets there, I wouldn't go anywhere else. The bad reviews are written by people who forget that there is a pandemic going on and they have to make adjustments in order to make their business run, dont listen to them. Trust me they're fantastic.

P
3 years ago

Great staff, no upselling. Can tell that they gen...

Great staff, no upselling. Can tell that they genuinely love animals. Our cocker spaniel is vicious, so much so that we could not get him to see a Vet or groomed for over 18 months. I brought him to Pet Vet and when the Dr. and Technician realized that they couldn't subdue him, they called in the Big Guns, the Doggie Ninja. I wouldn't mess with this lady! Long story short, they put my lunatic dog in his place and he was able to get the care he needed! He's now home sleeping soundly...

S
3 years ago

If I can rate more than 5 stars I would. During di...

If I can rate more than 5 stars I would. During difficult times like these, today I brought Ruby (my holland lop bunny) to the Massapequa Pet Vet for his first checkup. Unfortunately he did have slight respiratory issue, but DR. Laura Fiore gave me the right medications for him and told me what I had to do with it.The bag they put the medication in was adorable. Definitely will be bringing Ruby to this vet only. Their prices are definitely affordable, trust me I've called other vets, prices are too high, some couldn't say over the phone and some need practice greeting customers over the phone! Massapequa Pet Vet greets well on phone, and gives their honest opinion. Pet Vet called me a day before to confirm my appointment!!! My experience at the Vet was fantastic. I called when I was there, one of the ladies from the front desk came out with paper work and they took Ruby, there was no wait! Ruby's life matters here, I love it! I don't see much reviews of Rabbits, so here is mine. Don't wait, make the appointment you won't regret!!!
THANK YOU MASSAPEQUA PET VET!

P
3 years ago

Our 14 year old Dachshund had cushing disease and ...

Our 14 year old Dachshund had cushing disease and was ready to go. Dr. Lee and the staff were amazing to me and my family. Very compassionate and walked us through the steps of his passing. I can not express my gratitude nearly enough for their support to us on that day. Our loss is still very painful, but knowing that the Doctors and staff were supporting us during the whole process, it eased our loss of our most amazing pet. Thank you very much Massapequa Pet Vet.

S
3 years ago

This veterinarian has never treated my dog before ...

This veterinarian has never treated my dog before killing him. My dog was brought there by someone who was high on presecription drugs, without even asking the persons relationship with the dog the vet euthanized the dog on the spot. My dog never had one complaint made against him for his aggression. My entire family is devastated that this vet assisted in the murder of my animal. DO NOT DO BUSINESS WITH THEM!

D
3 years ago

Dr. Horowitz and his staff are nothing short of am...

Dr. Horowitz and his staff are nothing short of amazing. Upon finding two 6 week old kittens next to a compact dumpster, Dr. Horowitz and his team took them in when I had no where else to bring them, no questions asked, even though they closed in 30 minutes. The team gave them shelter, water, food and treated them for any impeding health concerns while also ensuring that they will find safe and reliable homes for the kittens. Him and his team members are truly in this profession for the right reasons.

A
3 years ago

We recently rescued a beautiful little pitbull mix...

We recently rescued a beautiful little pitbull mix from a local rescue. She's a healthy girl and we needed a local vet to bring her in for her first exam and well visit.

From the time we walked in and were greeted by their amazing front desk staff, to the quick rooming, we were very happy with Massapequa Pet Vet!

Dr. Christine Ginley was so warm and caring for our girl and she made sure to be gentle and loving.

I would recommend Dr. Ginley to anyone in the Massapequa area to care for their loved ones. She is a veterinarian that truly exudes love for her fur patients.

Bravo Massapequa Pet Vet!

j
3 years ago

I m very disappointed with Massapequa pet vet I ve...

I m very disappointed with Massapequa pet vet I ve been a client since the practice opened and last night I called with an emergency my dog was attacked by a raccoon and I was turned away and told to go elsewhere this is wrong this is not fair practice and I will not be coming back I ll take my animals elsewhere I hope dr Horowitz reads this as I m sure he will not be very happy

R
3 years ago

Very professional and polite staff. Have had expe...

Very professional and polite staff. Have had experience with most, if not all the different veterinarians and have never had a bad experience with them or the bet techs. We take both our cat and dog there but wife used to take her ferret so they basically do it all.

R
3 years ago

Absolutely loved this place. The doctors and staff...

Absolutely loved this place. The doctors and staff were very professional and very friendly. They took really great care of my dog in the best way possible. I highly recommend this. Massapequa Pet Vet is the only place ill take my dog

N
3 years ago

Really? The person sitting at the front admitted s...

Really? The person sitting at the front admitted she wasn t even a receptionist... and my paperwork was just sitting there. So stop. The professionals there are great- the way appts are handled - not at all..

j
3 years ago

I have been a customer for years. I have had two i...

I have been a customer for years. I have had two incidents that needed emergency attention, (my dog was attacked by another animal in the head and bleeding badly and my cat was unable to move and had an extremely low body temp and was crying) and was told that you cannot fit me in with an emergency. Disgusting, and whatever the owners snarky response is, it is a lie. Sad you have lost a long term client because at the end of the day, you don t show any care for EMERGENCIES several times!

C
3 years ago

Sugar glider owners beware !!!!!

Sugar glider owners beware !!!!!

Look anywhere online and it says DONT LET YOUR VET CUT THERE TEETH. First we didnt go to another veterinary for this issue, so how could someone we never went to miss this?Cutting his front teeth had nothing to do with getting to his abscess in the back of the mouth. I also was informed AFTER you had already done it. My sugar glider also can't eat solid foods now because of this. So yeah we are soooooooooooooo greatful for that (sarcasm). But nice try on that comment below

C
3 years ago

We just recently moved into the area and had an em...

We just recently moved into the area and had an emergency with our 2 year old bullmastiff. He got into some trouble by sticking (we think) his head in some bushes and poked his eye. Within hours his eye swelled and was profusely watering. Thinking that this was just an accident and that it would go away - I waited a day before it clicked that this is not just an irritation and we need to get this checked out. Our regular vet was by where we previously lived and by the time we would have gotten him there - they would be closing so I called Massapequa Pet and they took him in right away.

Upon initial examination Dr. Fiore determined that he has a corneal ulcer. Well, after multiple repeat visits (like weekly) I have never felt like they were just treating for the money. To be honest - I sometimes am amazed at my bill and I am extremely thankful. His eye has not been easy to heal and the entire staff at Massapequa Vet have been nothing but welcoming to him. As a matter of fact, our last visit - my dog jumped out of the car and literally pulled my husband into the office.. He loves it there, he loves the Dr. and he absolutely loves all the treats and loving he gets from everyone!

D
3 years ago

I just got finished with my Zoes care for Sarcoma....

I just got finished with my Zoes care for Sarcoma.Thank God she will be ok.. Dr. Snipes and the entire staff are just amazing. Their ongoing comfort and support now and before this is never ending. They couldn't get over the fact that I dropped off cookies and donuts. I wish I could do it every day. Thank you for being part of our family.

D
3 years ago

I came across an injured cat in Massapequa this pa...

I came across an injured cat in Massapequa this past Friday, August 21st. My initial instinct after we had rescued him was to take the animal to Massapequa Pet Vet. What a mistake that was.

I entered the facility and I approached the reception area with the cat cage and placed it on the counter. Before I had a chance to explain the full story of why I came in with the cat, I received an attitude and a nasty remark about how the facility was closing in fifteen minutes. I proceeded with my story on how we found the cat, he was injured, and needed medical attention. She continued to tell me that they could not help me and I should release the cat back where I had found him.

There was another woman in the waiting room and she stood up and insisted that the facility scan the cat to see if there was an owner. The other woman was just as shocked at the receptionist's answer as I was. We both were in disbelief as another member of the staff approached me with an attitude while taking the cat cage to scan the animal.

Before being completed, the Veterinarian working, Doctor Lee, came out and began to raise his voice at me in a very aggressive tone. He was yelling in my face about how he could not help the cat and then persisted to accuse me of stealing it from its rightful owners. I then told Doctor Lee that the first receptionist I spoke to was very rude and disrespectful, on top of recommending that I just release the cat back outside to where I found it even though it was injured. Doctor Lee then continued to scream and raise his voice at me concerning how his receptionist would never say such a thing.

S
3 years ago

I am very disappointed in Massapequa Pet Vets Poli...

I am very disappointed in Massapequa Pet Vets Policy on having to leave my and my Sons dog all day from 9am in a cage, stressed out even though the dog is in heart failure to get an echocardiogram. This may be what is best for your business but absolutely NOT what is best for the patient! My Son was given a prescription to take our dog directly to the facility for an appointment instead of leaving him there all day, however they do not answer their phone. Change your policy! You ABSOLUTELY CAN call for the patient the day of before they arrive as soon as you know they are coming. This IS in your control. NO EXCUSES.

E
4 years ago

We have 4 dogs and although the wait time was almo...

We have 4 dogs and although the wait time was almost an hour, I understand that their information needed to be loaded into their computers, which takes time. Ultimately, I found Dr. Horowitz to be thorough, well mannered, kind and professional. In addition to this, we had an enormous amount of information from our 4 rescue dogs, which took additional time sorting through. And because of this being sorted through the appointment went very smoothly and the time he spent with me and our dogs was not rushed but more complete and thorough. His staff was courteous and professional. He answered my numerous questions about nutrition, holistic beliefs and vaccinations in an educated but open minded format. I now have trust that if any of our dogs had a medical issue, he would be the doctor to have trust in.

L
4 years ago

I am responding to the review by Frank Guerrero. ...

I am responding to the review by Frank Guerrero. This is a malicious comment from a client we had to "terminate" over a year ago who got verbally abusive with Pet Vet's staff and made various threats. He had signed and requested for his pet to be euthanized, instead of spending a small amount of money to diagnose and treat his pet. One year later he requested an exam for his other pet and we refused service due to his previous inhumane, money conscious and unsympathetic treatment of his pet. If "Horowitz only cared about the money," then why would we turn down his business? Despite his inappropriate "review", Pet Vet has one of the best, high quality veterinary hospitals on Long Island, providing five qualified doctors, seven days a week.
Ned Horowitz

T
4 years ago

The best place ever, you are not a dollar sign. Th...

The best place ever, you are not a dollar sign. The doctors & staff are passionate about their profession. The doctors take time out to return call & check up on patients. The prices are great & the quality of care is priceless. I wouldn't go anywhere else if you paid me.

L
4 years ago

They were great , very thorough my Gucci was very ...

They were great , very thorough my Gucci was very ill got into some bones & god knows what else ,dehydrated lethargic. Tremors , etc etc he gave me a good scare , had never been there before , very disatisfied with my prev vet babylon animal hospital who lack compassion , or genuinous , pet vet cared took time, to thoroughly examine every possibility a lil pricey , but beyond. Impressed everyone was wonderfull , attentive knowledgeable & trully seemed to care despite how busy they were , Thankyou..... Lisa

W
4 years ago

I had been bringing my cat to Pet Vet for 18 years...

I had been bringing my cat to Pet Vet for 18 years since I first adopted her at 2 weeks old. Dr. Horowitz is the mpost skillful vet I have ever met, and he had a special magic with my cat. She really only liked to see him on visits, but for emergencies when Dr. H wasn't available, the other vets on staff were excellent as well. The assistants are highly professional. My cat's end of life needs were well addressed, and so compassionately handled. They even helped me through my first few days without my baby girl by giving me an imprint of her paw prints, which I have been cherishing. Thank you Dr, Horowitz, Dr. Strianese, and all the staff at Pet Vet.

R
4 years ago

Been taking our family dog here for over a decade,...

Been taking our family dog here for over a decade, she s an old lady now but she s always been cared for, and always been treated properly. Super responsive team that comes up with multiple solutions and answers. Christina cares about doing her job right and is super easy to talk to and quick with answer or finding one! Petvet is groovy as heck !

J
4 years ago

I wish I could give 10 stars I cant believe how gr...

I wish I could give 10 stars I cant believe how great this entire office and staff are. Dr Horowitz and his staff went above and beyond trying to save my duck Howard and I am forever grateful to them all for everything they did. Unfortunately Howard passed and to my surprise I recieved a call from Dr. Horowitz with his sympathys and also a signed card from him and his staff with sympathy on the loss of Howard. Dr. Horowitz and his amazing team treated Howard as if he were there own and treated me like I was a friend. I think thats what everyone looks for in a vet and seldom finds. Im so grateful I found it here.
Dr. Horowitz, I cant thankyou enough Its so nice to see genuine caring of animals and their people. You went above and beyond and I thankyou and appreciate all you did. And to the staff I thankyou also for every kind word and message you put through to Dr. Horowitz and every question that you got answered for me. Ive had animals my entire life and been to many veterinarian offices and I have to say this one tops the charts.
.

S
4 years ago

Best vet ever!

Best vet ever!

Dr Horowitz is a wonderful person & doctor that makes every animal and person feel important no matter the case!
The staff is exceptional and the office manager is a doll!

I had a very bad experience with another vet and unfortunately, my girls were just dollars and cents to her.

I have two female English Bulldogs 2 & 4 years old and they're My heart! I almost had my older female go under the knife for something that was not necessary at the time! Maybe down the line it might be but she was not even 2 then and she was always very nervous around this other vet maybe it had to do with her spay and I can't say what might have happened to her during or after the spay but Lily made it very obvious that she didn't like her!

Rose is my baby, she'd had a urinary track infection ( when I got her at 7 weeks) and was put on very expensive medicine. After 3-4 times of this I asked to see another veterinarian who was well known. She prescribed a very strong dose of the medication that knocked it right out of her. It was the same meds the other dr gave her but the dosage was the problem and she had me come back 4 times in 6 weeks which I paid for a visit and she also dispensed the medication so she overcharged me! . She made a killing on us! It's a shame that certain people that are supposed to be professionals give the really good guys a bad wrap
!

I really don't talk about doctors like this but this dr really had made a very bad mark in my book!

I love Massapequa Pet Vet and even if I moved out of the state, I'd make it a point of keeping Dr. Ned Horowitz as my girls' veterinarian

D
4 years ago

I have taken my dog here for years. I am disappoin...

I have taken my dog here for years. I am disappointed in their procedure for echocardiogram. My dog is in heart failure and gets stressed out easily. They gave me a referral for VMCLI to get the echocardiogram however they do not answer their phone. IF the echo is done in the office. they ask you to. leave your dog at 9am and do not know when it will be done it could be 11 or 2 ... so they want me to stress out my dog who is in heart failure for HOURS. I don't think so. They refuse to call me to drop her off when they are coming I live 15 minutes away. The only response I get is no its our policy call VMCLI or an appointment there however they do not answer their phones. This is not good business or policy. I"m not leaving my dog who is in heart failure stressed out at the office all day.

S
4 years ago

Very happy with Massapequa pet vet. Brought my dog...

Very happy with Massapequa pet vet. Brought my dog in as a first time emergency patient as she ate a grape. They made us feel calm as we were FREAKING out, took her right back and took care of her. Extremely kind and professional each person I dealt with! My baby was able to come home the same day and back to her happy self. Thank you so much I will always come back here !

d
4 years ago

We were visiting family in Massapequa and our 1 ...

We were visiting family in Massapequa and our 1 1/2 year old sprained her tail. ( too much time in the pool) she was in pain and so uncomfortable. My sister in law called and explained the situation. Pet Vet took us right in and by the end of the day ,Finlee was feeling so much better and we received a call the next day to check on her. Even though I don't live in the area . I have to say, these guys were awesome Thank you so much !!

C
4 years ago

Good pet care but at the front desk they have abso...

Good pet care but at the front desk they have absolutely no idea how to manage expectations. A few minutes means at least an hour. I was told at few minutes several times and it was really 3 hours!

K
4 years ago

Brought 2 of my cats in for senior wellness exams....

Brought 2 of my cats in for senior wellness exams. Veterinary Doctor Laura Fiore really knows how to handle a not happy feline ! She took great care of our babies and we recommend Massapequa Pet Vet to all !!

D
4 years ago

Read the responses to All the complaints. They are...

Read the responses to All the complaints. They are a perfect example of the type of professionalism you will receive at this facility. There is a high turnover rate don t expect to see the same Dr. twice. Getting an appointment can be impossible even if it s an emergency. In the end I was over prescribed lasik that made my dog go into kidney failure. She had Perfect blood work prior to the script 6 weeks. I had Two follow ups. I said the dog looked dehydrated and legs were hurting. Yet I was told to continue the recommended dose. Which obviously killed her from comparing blood work which was done 6 weeks later. I should have looked for a new place years ago The condition they gave me my dog back in after teeth removal surgery terrified covered in her own feces shaking whimpering from pain which continued all night... she didn t even cry like that when she was dying. Make sure you read the bad reviews and the responses. I bet the owner has made a second job of creating google accounts to counter act the bad reviews to maintain his fake google rating Which would explain the frustration and unprofessional responses.

K
4 years ago

I wish I could give them more than 5 stars. I have...

I wish I could give them more than 5 stars. I have been bringing my pets to PetVet for at least 15 years now from guinea pigs to a Great Dane. They treated our guinea pigs for coughs, a broken leg, neutered one, diagnosed cancer in another, and euthanized two of them so they would go without pain. After our first dog passed, we rescued a puppy after they moved into the new building, and now we bring our 4 dogs to them. Dr. Horowitz treated all of our guinea pigs and our first dog, and now Dr. Schilke treats our dogs for the past ~8 years! I've even worked at different animal hospitals and continued to bring my pets here. I trust their advice and opinions, and appreciate their kindness and all they do to help their clients save money where we can. And the techs and assistants, and even receptionists really care for all of the pets they see and try to make them comfortable and address your concerns and questions (and being the woman who brings in 4 dogs alternatively, they often remember me, which is really appreciated) THANK YOU PET VET WE LOVE YOU GUYS!!

D
4 years ago

I can not begin to thank the drs staff for the lov...

I can not begin to thank the drs staff for the love and dedication my Punkin received at the hardest time in her life ....and the tremendous support I received from Dr. MARISSA STRIANESE....I have no words for the compassion...selfless devotion they give to their patients and to me the owner....I will never forget the treatment we received ...AMAZING

S
4 years ago

The cleanest, friendliest, organized, caring vet o...

The cleanest, friendliest, organized, caring vet office I have ever been to.
They are able to diagnose many illnesses and problems as they have the equipment and lab to do so while you wait. I will never go anywhere else. Why would you?

K
4 years ago

I ve been seeing the drs at MPV for my two kitties...

I ve been seeing the drs at MPV for my two kitties the past few years. Always on time with appts and on top of that, they are so caring to my little babes. I have a cat who can be difficult as he gets spooked and defensive easily and they treated him as if he was one of their own. All staff, including reception, speak with intelligence, kindness, and patience. They make you feel like your pet is safe! Which is all a pet owner asks for!

A
4 years ago

Honestly, PetVet is a staple to the south shore co...

Honestly, PetVet is a staple to the south shore community. They're always professional when helping me and my family. From the helpful reception team and wonderful vet techs all the way to the overly accommodating doctors.
In my most recent visit my cat (2y/o) had gotten sick and my boyfriend started to become anxious (as we all do when our furry friends don't feel well) so we called a little bit before 9 and the manager of reception was so understanding and helpful and squeezed us in for an afternoon appointment. When we got there we were quickly checked in by the lovely people at the front desk and then shortly after escorted to a room. There the vet tech and the doctor checked out my buddy, I was honest about how much money i was able to spend that day (as the only down side to PetVet is there's no payment plans) and they were super helpful in making my cat feel better within my budget. They took the time to explain everything from the procedure to his aftercare medications to me (and i mean took the time! lol) but they also gave me really good advice on how to make my cat healthier, and i really appreicated that.
I know this is super long but i just think sometimes its easy to notice only the bad things about a doctors appointments because of all the anxiety and stress that surrounds it so i took a month to reflect on it and i really do want to give a HUGE THANK YOU to PetVet.
Thank you to Steph, Connor, and Christina from reception you guys are awesome. Thank you to the vet tech that we had that day (i'm so sorry i can't remember your name but you were so sweet and funny!) And a huge Thank You to the incredible Dr. Ginley , Jimmy is doing much better and my boyfriend and I are so grateful.

L
4 years ago

The team at Massapequa Pet Vet went above and beyo...

The team at Massapequa Pet Vet went above and beyond to fit us in on the day prior to Thanksgiving for an emergency although we are not regular patients of theirs. Everyone I dealt with from the first phone call, to the follow up calls was not only pleasant, but they all seemed genuinely concerned about my cat's health. I dealt with Dr. Fiore and her bedside manner exceeded my expectations. I am a nervous talker so I'm sure I was driving her crazy but she remained very kind and informative throughout treatment and even cracked some jokes to make me feel comfortable. You can tell this entire team genuinely cares about your animals and understands that they are family. If you love your pet and you live in the Massapequa area, this is without a doubt the veterinary you should frequent.

M
4 years ago

I normally do not post reviews but thought this wa...

I normally do not post reviews but thought this was worth sharing. Our dog Molly had stones in her bladder causing her to have blood in her urine. This was diagnosed by a different vet group that would not do the surgery b/c Molly is a diabetic. I was referred to a surgery center in farmingdale and was told just to evaluate her it would cost $150.???
I called Pet Vet on Friday morning the Dr was off but offered to come in to see Molly. I met with Dr Horowitz that did a thorough examination that my previous vet did not do and scheduled surgery. I was well informed before and after surgery by the Dr and his staff. The staff, vet techs and Dr Horowitz are caring and knowledgable people. They will now be my new vet group and I will also try them for dog grooming.

A
4 years ago

I have brought numerous animals here over the year...

I have brought numerous animals here over the years, essentially I grew up in this office. My grandma went to the petvet ever since I was little! The entire staff are some of the most caring and amazing. They explain everything as throughourly as possible and never get annoyed by questions. They have gone above and beyond for my family on several occasions. From taking us in for an emergency appointment, to saving one of my cats lifes, kitty dental surgery, neutering...I've done it all at the pet vet. I moved to Manhattan otherwise I would never stop bringing my animals to them! Truly a rare gem and hands down one of the best on LI. They are upfront about costs as well. Bravo PetVet!!!! Also the office is adorable, clean and inviting.

Massapequa Pet Vet

Massapequa Pet Vet

4.5