Massage Envy Spa Port Washington Review

If you work, then it's impossible to get an appointment with some one that's good. You have to make an appointment 2 months in advance and you have to remember it or cancel 24 hours in advance or you are 100% liable. The good therapists complain that they don't get paid enough. Initially, they work a few days per week with better time slots. Then, as they grow a following for their personal in home massages, they drastically cut their hours down at massage envy, especially the high demand time slots.
I used to get email reminders of my massage appointments but that hasn't happened lately.
I rescheduled a recent appointment with a girl that answered the phone. Not only did she not cancel the appointment, she never booked the new one. Massage envy held me responsible for the massage bc the front desk didn't properly do their job. They expected me to stop driving and write down the name of the girl that I spoke to. Wellness therapy shouldnt be so difficult or stressful. Lol. Save the monthly bill and arrange for in home medical massage. Its actually the same price and less sressful.

My experience is that they continue to charge my credit card the monthly membership despite requests to discontinue.

I found my massage oerson who is Adrianna. She is the best. She left another place I was at, and since she left that place has gone to the birds.

Love the facility. Staff are great. Izzy did a great job. Thanks guys.

The best way to recover from a tuff daybnbor week. Outstanding staff.

This place is fantastic! Making an appointment took two minutes - they picked up on the first ring and I got the exact time slot I wanted the next day. The place is well decorated and extremely clean. Cleanliness is the number one thing I look for in a waxing place and I can assure you this place is impeccable. Also the prices are great (impossible to find something of this quality for the same price in the area). I highly recommend this place and I will be back!

my mother experienced discrimination here. also they require your credit card number to make an appointment, and their cancellation fee is ridiculous.

Wonderful staff, great location. Great monthly membership.

I received a gift card for a 90 minute massage. I was then told the price changed so I had to pay the difference. One would think that a gift card for a service should be for that price, whatever it was paid. It was his within the year so I was shocked that they would tell me I owe more money on a gift.

Having had one ridiculously overpriced hour (40 minutes) that was at best a physical therapist session and then one hr session when a member id say blah. Also membership affords you know courtesy. If I knew I would be stuck in traffic 24 hours in advance id clearly call and reschedule for later. They are not that busy that they can't afford courtesy to members. They have a collection agency customer service approach and really not worth the hassle. Go to a hot stone rub place for $60

Staff is very nice and quick to answer questions. Spa is clean and it's a very relaxing environment. Had different therapists for massages pre and post natal and all we're amazing!

Great staff , clean and excellent service , specially the stretch massage is very helpful! Recommended!

Front desk staff were difficult to work with and did not have the ability to fully explain the way the membership worked. Prefer the Glen Cove location.