This place is old but the best for me. Very attent...
This place is old but the best for me. Very attentive staff and doctors. And also I love the nurse that has a soft and lovely hand to put shots she s Peruvian love her...
This place is old but the best for me. Very attentive staff and doctors. And also I love the nurse that has a soft and lovely hand to put shots she s Peruvian love her...
was just calling and i was 6 on the call line saying it will be under 2 mins turns out to be 15 mins and someone just hangs up, i called again again the same thing ended up waiting 14 mins and no answer. i had never had this issue i have always gone to this clinic since i was a newborn i am very disappointed because this was actually a medical emergency i needed to discuss with a doctor.
Terrible staffing.. i have been waiting for 2 hours i had my appointment at 8:45 with my one old daughter and its 10:45 and i haven't been call yet. What's the point to make appointments in this place. No coming back
I showed up on time to my appointment on time took a number and waited for my appointment. With all the baby s crying I m the lobby I missed them calling my number because I could not hear . I realized they skipped my number . I checked in and they said I was late even tho I wasn t and tried to make me reschedule . I waiting months for this appointment. This place sucks
Awesome service the receptionist(s) are friendly & professional at all times
If it was possible I would give this place a 0 star. To start with student dentists see you and they rush you to get you out. I went three times and each time different dentist saw me and all three recommended different treatments. I wouldn't recommend this place at all.
Georgia Ave location/WORST CLINIC EVER
My daughter had an appt at this location. Starting with scheduling appointment is a big headache you press the option given and it keeps taking you to the main menu all over again it's very difficult to get through. The nurses, Physicians there are not committed or professional.My daughter had her appt at 11:20am it was urgent, I was in the waiting room for 2 hours and I would have probably waited longer, if I didn't have interrupted the nurse and the physician that were across the little hallway from the waiting room having a conversation and laughing. what kind of clinic is this? I just found out they only had 1 doctor that day and now I know why. Never AGAIN... Worst CLINIC. other pt were also mad and irritated that day.
I'm a patient @ this location since 2010 & my Dr Rosemarie Rollins-Folks is an amazing person but she left that location & I've a new Dr Shauna Stupart & she's an amazing person too.
My 11 month old daughter is sick. Based on the advise of her pediatrician who is on leave, I brought on her to the clinic to be seen by the doctor on duty. As we walked in, my daughter was literally vomiting in the clinic, and they said they didn t have any appointments left and suggested that I take my daughter to urgent care. STAY AWAY FROM THIS PLACE.
NOTE! PLEASE READ THE BOTTOM FOR AN UPDATE!
I am referring to making an appointment which I am trying right now at 8 AM on a Monday. Four callers ahead of me and my waiting time is "less than 17 minutes". Then I am "caller number 2 and the wait is less than 16 minutes".... 5 minutes later: 'I am caller number 3(!) and my wait time is LESS THAN 16 minutes". Yes, after 5 minutes... NEVER experienced a more ridiculous system than this to make an appointment.
Last? 'You are caller number ONE and your waiting time is "less than 10 minutes". RIDICULOUS. Do something MC!
UPDATE January 3, 2019
All the qualms expressed were resolved in a short amount of time thereafter and the problem referred to initially is history. You get to talk to someone who is cordial and very service oriented!
Good job, Mary's Center!
Just horrible. My PCP, Dr. Agawal, is nice and was attentive while I saw her during my initial appointment, but I can honestly say that this entire clinic has made my life a living hell recently. First, they misspell my name in the system so my blood work results couldn't be properly submitted to specialist I was seeing because the names didn't match. Then, I was promised that I would get a referral (I have an HMO insurance plan so I always need a referral from my PCP to see a specialist) to see a psychiatrist so I could continue being prescribed the medication I've been on for THREE YEARS. It took me an entire MONTH of calling Mary's Center every business day to get them to write me the referral. They kept insisting that I didn't need a referral to see a specialist, so they clearly don't know how an HMO plan works. When I finally get the referral, it came with the caveat that I must also see someone at Mary's Center for therapy every month which I specifically stated that I did not want. Additionally I was told over the phone I could come in anytime before COB (around 8 PM) to pick up my referral, but when I got there around 5:15 PM they told me it was too late and I'd have to come back another time. Every time I call the clinic, I get transferred around endlessly, hung up on, or just ignored. A psychiatrist there even kept repeatedly interrupting me on the phone when I was explaining my problem. Anyway, now my meds are running low and I can't get my prescription because this place takes an eternity to process referrals. Stay FAR away if you have an HMO plan. I want to change my PCP to a different clinic as soon as possible but seems like nowhere else is taking new patients! I haven't missed a single day of my medication in years until this mess.
My wife went for her last sonogram and the appointment only lasted probably 10 mintues. The appointment was too fast. No explanation and no details.
They take too long to answer a call I have like 1 hour calling n they never answered me
Worse !worse !worse ! Workers at the front desk. Discrimination! Disrespectful! Arrogant and minimize customers. They have to be educated and do their job properly because they get pay for. Mary s center Ontario has to do something before losing all other ethnics customers, they don t care about you if you re not Spanish. They have to communicate with customers when they see them wait at the waiting area more than an hour when everyone comes and leave and you still wait, give them the information as soon they receive feedback from the doctor to help them decide how to manage their schedule. In this country people don t have time to waste, so every thing is planned .
I always have a good experience at this location. Dr. Mable is amazing, knowledgeable and efficient with women's health. I recommend having an 8am appointment and then you are in and out in 45 mins.
Pezimo place has to wait more than 1 hour and there are not many patients employees, they take care to talk to each other and sniff a lot
This place seems racist. If you are an educated Black American I would advise you to stay away. And FYI I'm a lawyer. Ask your insurance company to get you a new Doctor.
I had a 5pm appointment. I was late because it was rush hour and I had never been to the place before. Its located in a hole in the back of Adams Morgan. The receptionist told me my Doctor, Caroline Geddes, refused to see me because I was beyond my 15 minute grace period. I had a 5 pm and got there at 5:20 pm. The place stays open beyond 8pm. All I needed was some prescriptions refilled.
This Doctor is getting government money, and patients are being sent to her. She doesn't even have to spend money to advertise for clients. If she had to really work for a living, she wouldn't be so arrogant and insensitive. I'm going to ask my insurance company for a new Primary Care Provider and make a complaint about her.
Black people stay away!