Leslie Ackerman

Review of Mary's Center for Maternal & C...

NOTE! PLEASE READ THE BOTTOM FOR AN UPDATE!

NOTE! PLEASE READ THE BOTTOM FOR AN UPDATE!
I am referring to making an appointment which I am trying right now at 8 AM on a Monday. Four callers ahead of me and my waiting time is "less than 17 minutes". Then I am "caller number 2 and the wait is less than 16 minutes".... 5 minutes later: 'I am caller number 3(!) and my wait time is LESS THAN 16 minutes". Yes, after 5 minutes... NEVER experienced a more ridiculous system than this to make an appointment.
Last? 'You are caller number ONE and your waiting time is "less than 10 minutes". RIDICULOUS. Do something MC!

UPDATE January 3, 2019
All the qualms expressed were resolved in a short amount of time thereafter and the problem referred to initially is history. You get to talk to someone who is cordial and very service oriented!
Good job, Mary's Center!