At this time i am only rating how this place is dealing with customers, i ve booked a stay here last week, send 3 emails with questions, but have not received a single reply. Not good so far. Website has very limited information about services and the online chat is a bot asking you if you want to make a reservation. No other questions get answered. No good for a family resort.
Like the martinhal beach, great spot. Good accommodations, top!
Amazing architecture, high prices, kids everywhere.
Spectacular treatment and the best I know to travel with children.
This is a great family resort probably he best I've been to. The resort is beautiful, the staff are so friendly and although it was fully booked it never felt crowded. The kids have plenty to do and they are well taken care off in the kids club.
Great grounds, beautiful architecture, great plants, friendly people. International audience, many small children. Nevertheless very quiet area. It must not be more expensive.
Very good. Staff are always welcoming and amazing. Amazing experience.
Very lovely bay views, and great facilities for young kids
Makes a holiday feel like a holiday when you have children
Quiet, nice and clean water. Perfect for parking and for lunch. A common restaurant can be used.
Martinhal is a uniquely beautiful place - in the middle of a natural park, it is elegantly designed in a way that respects its setting. The hospitality is very genuine. The resort is carefully thought to be family friendly (with many activities for kids - e.g. a kid's club) but was also delightful to visit as a couple (many memorable evenings looking at ocean sunsets over drinks from a James-Bond-like terrace). This is luxury at its best - pampering without any pretentiousness.
a lot of small children but otherwise very nice and good food
TERRIBLE ! I TRIED TO BOOK ON THE HOTEL WEBSITE THAT ANSWERED ME TO TAKE NOTE OF MY ORDER. THEY DIDN'T CONTACT ME AND WHEN I CALLED THEM THEY SAID THAT THE SITE WAS NOT REALLY WORKING AND DIDN'T HAVE A VACANCY ON THE DATE I WANTED. THEY DIDN'T EVEN ACKNOWLEDGE THE RECEIPT OF THIS MAIL, WHICH I SENT BACK.
START WELL FOR A 5 STAR TO OPEN !!!
It is a very great and very well-kept hotel. The staff and the room service were very friendly and competent.
The sea is like a picture book.
The swimming pool is completely ok.
I can recommend it to everyone as a family hotel ..
Perfect beach Resort with few good restaurants with lovely Beach side view.what more a family with kids wants nice play area, swimming pool, tennis courts overall very good attitude of staff.
Fab place. We had a really good holiday and our 18 month old loved it too. They had thought of everything for the kids and it just took all the stress away. Food was great too and our daughters milk allergy was no problem at all. Not the cheapest place but worth every penny.
Hotel will not return deposit to it customers and are forcing them to keep it as credit! Martinhal please return my deposit !
A great place for families with young children. Plenty of activities and amenities. It is a little pricey for food and drink though.
Excellent family destination with lots of activities for kids. They've thought of everything here from borrowing prams to having great kids menus in all the restaurants. I'd highly recommend it if you're looking for a stress free holiday!
Room cleanliness, excellent child-friendly food but pet friendly ....
The most perfect holiday possible with. Toddler in tow!! Everything is on site including the fab kids club. Can't wait to go back!! Oh be warned- it is very windy at times! Totally stunning but does mean you need an extra layer sometimes in the evening!!
Great facilities, very good food and excellent staff.
The alcohol is expensive, given the prices outside the resort.
Some of the villas could do with a little modernisation.
Can't wait to stay here again. It's not just the facilities, which are amazing, is the service that sets this place apart from the rest. I stayed with my wife, 5 year old son and 1 year old daughter. The welcome and specific kid focused touches were things we haven't seen before. Items like diaper bin and bathroom stool for kids were nice touches. The kid play area and bar for the moms and dads was perfect. Best family resort I've stayed in world wide. We were sad to leave and are already planning our next trip. Tip: if you drive in, bring a cooler and get some groceries on the way. The apartment kitchens habe every thing you need and although the restaurants are very kid friendly, sometimes it's nice to cook something up quick without leaving the awesome rooms.
First class service throughout the facility. Excellent food. Martinhal is also suitable for holidays without children. The spa deserves a special mention: the treatments are of a very high standard. The intensity of the massages can be chosen. The COVID protective measures are lived and implemented in an exemplary manner.
Perfect mix between private villa and access to hotel comforts and holiday relaxation.
Stunning villa with two balconies and sea views. Good size pool for a three bed villa and made service was effecient.
Restaurants are pleasant and had some catering for my daughter with diary and gluten intolerances (could be more choices).
It is WINDY which I loved as it was hot. But do prepare your outfits to be gutsy proof!!
Nice huge family resort near Sagres. Lovely views and beach. In the resort you have swimming pools, tennis court, takeaways, restaurants and supermarket.
Wow is the right word. Great resort, super quality, great staff.
Amazing staff and such a wonderful place. Went here with our 3 year old and he was really well looked after so we could relax.
Beautiful nature and beach with all the support you can imagine for baby holidays. Cery spacious rooms, lovely food and attention to every detail. We will be back!
Ideal for children everything is done around children
Absolutely incredible place - staff are so hospitable and friendly. There is a beach right there which although its public, is pretty much only used by guests of the hotel.
Food is average but aside from that, it's hard to fault this place.
It was the perfect family vacation with our 1 year old.
Super nice hotel!
A perfect place for the whole family. Beautiful grounds, mega nice rooms, lots of offers for kids, great food, very nice staff. We will definitely be back.
A great place for family visits we had a great time, the restaurants are very expensive so I would recommend leaving the resort and going elsewhere, the algarve is a great place for food and very cheap! There are also lots of activities in and around the martinhal area.
Paradise for children and parents alike!
Our second stay in Martinhal exceeded our high expectations that had been set during our first stay a year earlier. We are a family with one child and enjoyed our 2-weeks stay in an Ocean House thoroughly. The Resort offers all you need for a relaxing vacation, the accomodation is perfectly equipped, and the many playgrounds offer various attractions for the kids of different ages. In the restaurants, the kids are well taken care of by dedicated children supervision staff - meaning that the parents can enjoy their meals quietly and sit back, enjoying wonderful ocean views and the great atmosphere in Martinhal.
Very good but ... few resorts are so far from everything! And as for being the best in Europe ... who decided such a thing? Who made it, does it travel a lot? - do not misunderstand it is excellent but ...
My clients love to stay at this hotel, the feedback is great.
Great experience in an amazing beach.
Wonderful experience on the charming beach of Sagres, the Algarve dos Bravos . Visit the city and the Sagres School, which taught discoverers how to navigate.
Place exclusively echo for English tourism. I felt totally displaced like my children. Being a neighboring country d Spain, I find it regrettable that at reception they do not speak Spanish, I could hardly understand a girl in reception at the time of check-out. I could only leave my children at the Mini-Club one day, since the monitors were more of the same, and there were no children who spoke Spanish. The facilities and the complex are very good, in that I can not fault.
Luxury Family Vacation with all amenities you can ask for. Very child friendly staff and a lot of fun activities to choose from. Also managed Corona Clean&Safe measurements very well. I would definitely like to come back and enjoy another stay at the place.
Stunning venue we stayed in a villa with our own pool. The ammenties around the complex were excellent also
Wonderful beach family resort with lots of nice and bloomy outdoor spaces. Indoor and outdoor heated pools, Turkish bath, sauna,...
Kindergarten bookable and ocean looking houses are awesome.
My third time here and will probably come back
Great holiday for families. Brilliant staff especially with small kids
Third time there and all our stays have been just perfect.
IDILICO Complex to enjoy a natural environment with Premium facilities and excellent treatment. Beach, pool, privacy and water sports in the same place. Appetizing vacation resort.
We went a while ago and there were nice and comfortable rooms. Very nice views and the sea. Very good breakfasts and good restaurant prices. Walk to the beach and all decorated with good taste. The people at the reception very friendly and attentive. When picking up the room they always leave some detail to taste. Of the best stays we have spent
Extraordinary experience, views, service and kindness of the petsonal
Martinhal is a real gem, we have been there several times and have always felt comfortable. Especially for families with smaller and older children it is a real paradise. Otherwise, I hardly know a 5-star hotel, where so much is made for the little ones and it goes without saying that they are everywhere. The team has developed over the years, a very friendly relationship. I always recommend all of our circle of acquaintances Martinhal and the Western Algarve. That's just something special.
Perfect for families with small children! Design and family hotel - that's rare.
Terrific place. Great activities for kids. Excellent food. Great running trail along cliff.
Please don't risk your money here. We booked with a refundable rate through Booking.com. We cancelled, and now they will not give our money back, citing Covid-19 problems. This is not the customer's fault and you have no right to keep my money. This hotel is not to be trusted.
Great place to stay, however not for romantic experiences. Lots of kids and family s.
Beautiful, ideal for a walk in the late afternoon, and perfect for a good fishery
Idyllic location with easy access to the beautiful beach, excellent staff and service, incredibly well set up for young families, great seafood restaurant, highly recommend (but probably not if you don't have small children! ;))
Great hotel. Very well maintained facility. Super apartments with 2 bedrooms and 2 bathrooms. Very windy here, but not so hot. Breakfast is high quality, but the same every day. Also loud, as it is a family hotel with many small children.
@martinhal Your company is taking its "dear" customers hostages with their summer bookings it's illegal. We have a booking via @bookingcom will full refund conditions until 1st of July but you refuse to refund us ! It's totally illegal even with the exceptional actual circumstances. We all experience financial uncertainties but it doesn't mean you don't have to respect the law !
We visited here for 7 nights as we have realised we need more baby friendly holidays for our 19month old we don t normally go for resorty hols so we wanted something special.
Martinhal Sagres didn t dissapoint in its quality. We had 1 bed apt 325 in the garden as part of baby first holiday package. Some elements of the apt were a bit aged but overall quality facility and well equipped kitchen.
The resort has 3 main restaurants and a popup grill and finally a bar. We are in Oz Gambinos one night and found the pasta really good. Another night we had a 3 course meal in Terraco which is where the main breakfast is offered also. It s not very special to eat in as it s just as manic as breakfast but again the food was very good.
The popup grill for takeaway was EXCELLENT! The meat was nicely cooked and very very tasty. The take away from oz gambinos was great too.
Do be aware this whole place shuts at 10pm which is quite early I think. Bar everything is closed.
There is a supermarket onsite but this is expensive expect a heavy markup here for food and things like nappies. If you have a car it s only a very short spin to sagres to the intermarche for much much much better value.
The creche staff are excellent even with our son not so happy to be left with strangers.
Now the negative. This is hardly their fault short of selection of the site but the wind is constant. Our first 4 days were about 21 degrees but the wind made it feel closer to 15 so not very pleasant to sit out long unless well sheltered. The last 2 days were nothing short of a storm wind which made it drab and cold. This is Sagres I m reliably told and as such we would be slow to go again instead to opt for maybe the Caiscais site next time.
Maybe if you go in the height of summer the breeze would be welcome but for temps under about 25 I d expect to feel cold.
A truly unique place, with inspiring views and a calming energy about it. Has a friendly feel everywhere you go, and staff are pleasant and helpful while respecting your space. Kids look happy, parents look relaxed.
There are different 'spaces' to hang out in, so there's enough variety to be able to stay there for a good length of time - there's the beach, a few restaurants on the resort itself, village square/kids' club, 3 different pools, tennis courts, the spa. At the same time, the resort is easily walkable, so it doesn't feel massive and impersonal.
I also like that the buildings don't all look the same, so it doesn't feel homogenous. And they've paid attention to using warm materials and beautiful landscaping.
Our second time at Martinhal Sagres and it's still as amazing. The facilities are excellent and completely tailored for families. There's a good selection of restaurants on site, and so many free activities for children like a bouncy castle and playgrounds. The accommodation is of very high quality and set on top of cliffs overlooking the bay. The customer service is faultless and everyone goes out of their way to ensure that the children are happy, so the adults have a great holiday too. It's not cheap, but it's definitely worth it.
We have just returned from the most wonderful week at Martinhal Sagres Beach Resort.
Their formula is perfect...A relaxing luxury resort for the adults, coupled with everything you could possibly need for young children!
The food is very tasty with a huge variety on offer. Each restaurant is spacious, allowing for prams and high chairs and messy toddlers! The swimming pools are immaculate and luxurious and staff are extremely friendly and helpful.
We travelled with our 23 month old son and baby bump. It would take forever to mention all of the child friendly amenities and services on offer, but to mention a few...
- All baby change rooms are immaculate with mini toilets for little bottoms!
- There are dedicated staff and play areas in each restaurant to allow adults to finish eating in peace!
- High chairs and booster seats come as standard at each restaurant, as well as healthy child menu choices and mini cutlery/plastic glasses etc.
- Use of substantial buggies for a refundable deposit save you bringing your own!
- A gift bag with beach ball and hat for each child on arrival and a little toy box on wheels in the accommodation to keep all of your child's belongings in one place.
- There are clean and tidy play areas, including a main area with a bouncy castle and trampolines and play houses (not tacky!).
- Daily visits to breakfast and at dinner time from the resort mascot went down a treat with the kids (not tacky)!
- A beautiful view from breakfast highlights the short walk to the beach.
- Daily complimentary sessions, e.g. swimming lessons, for the kids.
Etc etc etc!!!
The overall atmosphere in the resort is incredibly calm and relaxing despite the number of young children present. We felt that we had chosen a place with likeminded parents who wanted a relaxing 5 star holiday and a place to give their kids a fun week. Our son had the time of his life!
We have recommended this place to everyone with young children and will definitely return when child number 2 comes along!
NB - I was one of many pregnant women in the resort and it is worth bearing in mind that whilst all accommodation is within a short walk from the resort amenities (maximum 10 minutes waddle!), the paths are a little hilly at times.
Way overpriced. Super windy. Far drive from airport.
My family and I went to the Martinhal in May and couldn't have had a better experience. We have two children who are 2 and 4 and we have never had such a relaxing time with them on holiday. We stayed in one of the immaculately thought out beach houses - which come equipped with everything you could possibly need for small children- stair gates, cots, sterilisers and made good use of the resorts super market for preparing picnics for the children to take to the beach every day. The resort has everything you would want for children of all ages and nothing is too much trouble for the staff there who are always at hand to make your experience more enjoyable. We had dinner most nights in their beach restaurant which serves delicious food, and there was someone at hand to do colouring in and lego with the kids in between courses, so we were able to have some adult conversation. Our experience was summed up by my little boy who turned round to me on the third day and said "I love this place mummy, I love everything, can we come again every holiday".
martinhal.com
